Sikkim Holidays
Travel agency in Kalimpong
Documents Verified for Sikkim Holidays
Udyam Aadhar Registration
Certificate of Incorporation
Shop License / Trade License
Passport
Sikkim Holidays
Joined Holidify in February, 2021
9 trips booked through Holidify
Status: Currently Active
About Sikkim Holidays
Thinking to discover the undiscovered paradise of Sikkim? Head on, because we are here to offer you with our special and affordable tourism packages that won’t leave any stone unturned to fetch you the ultimate pleasure and adventure. Our motto, “Redefining Tourism”, has been and will be our prime concern to let our customer redefine their tourism with us. We are your ultimate guide to hotels, fli (Read More)ghts, cars, destinations, adventure and lots more.
Address
Upper Cart Road Kalimpong Ghora Sthal 734301, Kalimpong, West Bengal 734003, Kalimpong, 734301, India
Destinations covered by Sikkim Holidays
Bhutan, Nepal, Darjeeling, Gangtok, Kalimpong, Sikkim, North Sikkim, West Bengal
Services Offered by Sikkim Holidays
Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa
Rating Distribution for Sikkim Holidays
Share your experience & help other travellers like you
Reviews for Sikkim Holidays
Very Poor
Trip to Gangtok, Pelling, Darjeeling
HORRIBLE EXPERIENCE
I have travelled across India for many years with multiple tour operators and this was the worst tour operator ever. Nikhil is a horrible person and he never did payments to any hotels or drivers on t (Read More)ime. We were literally denied to checkout from the hotel because the payment was pending from his side. He will take all the money upfront days before the trip and still not pay anyone and never pick up our calls!!!!!! Stay away from this agency!!!
Sikkik Holidays (Nikhil Thapa), Kalimpong - Worst Tour Operator.
We were a group of 8 Adults + 3 Kids booked a trip to Sikkim - Darjeeling from this tour operator.
Here are some booking T&C as per proper communication over email :
1. 4 rooms to be booked with (Read More) 1 extra bed in each property
2. 12 Nights, 13 Days duration with 13 seater AC Tempo Traveller
3. Payment terms (as finalised/approved over email):
a) Advance 60k to be paid and hotel vouchers to be shared by Nikhil
b) Once we check with hotel about proper booking, will xfer next 60k in next 7 days.
c) Rest Balance to be paid in 3 equal installments - Day 5, Day 8, Day 13
Once payment terms confirmed, we transferred 60k and hence issues (& threatening) started thereafter from tour operator side :
1. No hotel vouchers shared in next 4-5 days and Nikhil asked for more 60k before hotel confirmation which is against finalised deal (as approved on email by Nikhil himself)
2. Talked over call and asked him to check email once again. Hence Nikhil shared hotel vouchers but only 4 rooms were booked (without extra bed).
Checked with hotels, and they said, we have only information for 8 Adults. No kids & extra bed info is provided.
Also Nikhil got angry that why we are confirming with hotels. Strange !!
3. Same day only (without waiting for even single day, 7 days is long way), Nikhil asked for 60k more.
We xferred as we still trusted him
4. Due to Sikkim Flood issue, North Sikkim got closed, but even after asking, he dint inform about the proper condition and kept delaying the timelines (near to the trip time)
5. Just before 2 days to the flight, he confirmed that Lachen, Lachung is not possible and hence trip needs to be shorten to 8 Nights, 9 Days.
No revised package was sent still.
Rather than tempo traveller, he provided us 1 innova, 1 Xylo.
6. After reaching to our 1st destination, same day he asked for all payment to be done (violation of payment terms).
We asked for revised package.
7. Rather than proper discussion, Nikhil was adamant and final revised cost was as per his wish only.
As per our calculation, it should be 11k more less.
8. We asked for installments clause, but he was adamant over the same and asked to pay asap
9. Drivers asked us to pay 20k as they were with us from last 3 days. As we were in low network zone, We paid them and informed Nikhil over whatsApp.
10. Even after reading whatsApp msg, he did not raise any objection and next day he asked - why paid driver ?
We asked cab vendor to talk to Nikhil and clarify.
The real threatening started on each & every day.
11. Nikhil asked to pay whole balance amount on day 4 itself else "your services will be stopped".
We talked and managed to bring him on same page that it should be 3 installments.
But he was adamant and asked to pay 64% on day 4, 18% on day 7, 18% on day 9
12. After taking 64% payment, from next day only, he started asking money via drivers, hotels.
13. Hotels were saying that they have not received final amount. Their balance amount was more than our remaining balance (ITC, Udaan)
14. At this point we involved Police (SI) and he really helped us on clearance part and assured us that our trip wont be hampered.
15. During whole trip, drivers were not informed about our hotels & sightseeings, despite being we have mentioned each & every sightseeing in finalised itinerary itself & got it approved by Nikhil.
16. No hotel was aware about Extra Bed and they asked for extra charge and Nikhil was unresponsive
17. Till last day, Udaan payment was due and Nikhil was not responding to them even.
18. Even Sikkim drivers talked to Nikhil and confirmed that he is untrustworthy, as Nikhil is saying different statements to them & us.
Never ever book any trip with this tour operator. They will make your trip hectic.
This trip taught us to not to trust any tour operator, as even everything taken over email/whatsApp, he denied each & every fact
In case anyone needs any sort of proof, feel free to reply over the thread.
Sikkim Holidays replied
(06 Dec, 2023)
Hello Guest
Thank you so much for your valuable feedback.
We the Sikkim-Holidays Team would like to apologize for the inconvenience and hectic journey you had to face during your trip.
We have gon (Read More)e though all the trail mails, receipt and the records of your travel plan and it clearly shows we have given you so much relaxation and ease travel plan in terms of:
1) Provided our standard luxury vehicle (Innova & Xylo) replacing the Tempo Traveler which was desired by you.
2)Payment policy is already mentioned in the travel itinerary but you have violated the company terms and policy.
3)We value each and every guests and in a similar way we dealt with you but you had a trust issues from the Day1 because you cross checked our Hotel properties and tried to extract internal information but they denied you.
4)As per our company policy once the guest confirms the travel plan it is our duty to undertake each and every part be it Vehicles, Drivers, Payments, Hotels reservation, Food etc. which we gave the best from our side and that is why you did not face any issues from the Hotels, vehicles, food, Sightseeing
except the payment issues which was due from your side.
5)The recent natural calamity occurred in Sikkim and the closure of North Sikkim (Lachen & Lachung) led to restriction for tourist entering to some parts of Sikkim and so we were also not getting any notifications from the tourism department for resume of routes. So, despite this we tried our best to customize the plan and gave you relaxation to amend the booking. In this regard we have refunded you the 40% of the total costing of package without any cancellation and charges of fee one day prior to your trip.
NOTE: Which is against company policy.
6)As you have publicly mentioned your communication with our Police department (SI) and the conclusion came to the point that you were denying to make the due payment to the hotel in Kalimpong which at last was paid by you in advise of our Officer (SI).
NOTE: Which is against company policy.
7)Due to your installment payment structure there was an involvement of our drivers and us which led to miscommunication. Your review clearly shows that you had an irrelevant communications with our drivers against us during your trips.
NOTE: Which is against company policy.
We the Sikkim-Holidays Team, proudly would like to confront that we have provided the best services from our side from Day 1 to Day 9 and that is why you did not face any issues except your payment structure and the customized plan desired by you despite an awareness we had given to you incase you face any hectic or inconvenient during your trips.
Once again we value our customers and the their feedbacks.
Thank you.
Fantastic Darjeeling and Gangtok Adventure with Top-notch Service!
Trip to Darjeeling, Gangtok, Kalimpong
I had an incredible time with the tour travel company during my visit to Darjeeling and Gangtok. The entire tour was fantastic, filled with fun and enjoyment. The arrangements for our stay were impecc (Read More)able, and the choice of hotels was excellent. The highlight of the trip was the seamless and enjoyable sightseeing experiences, thanks to the well-maintained car and the knowledgeable and friendly driver provided by the tour operator. Overall, a highly satisfying and memorable trip, and I would definitely recommend this tour company for their excellent services and attention to detail.
Sikkim Holidays replied
(16 Aug, 2024)
Dear Guest
Thank you so much from the entire Sikkim-Holidays Team for your valuable feedback.
Hoping to serve you with more exciting packages and Deals in upcoming days.
Google Reviews for Sikkim Holidays
They gave us well planned itenerary, good hotels, good drivers...it was a pleasure to travel seamlessly... liked their follow up on daily basis and attend our requirement... I definitely recommend the (Read More)ir package.
Thank you 'Sikkim Holidays'.... looking forward to contact you for some more travel plans.We had taken a package to Pelling, Namchi, Darjeeling Mirik etc for 7 days.
Had Comfortable Tour and Best Experiences with Sikkim Holidays. Food Breakfast and Dinner Enjoyed. Hotels as Described by Nikhil / Ongyal Tamang and Was Comfortable, up to the Expectations. Our Family (Read More) Tour with 6 members is Memorable. Nobody can Expect more than this for his convenient package. We Love Sikkim and Our India.
Sikkim holidays had organised one of the best experience of our lives, so so happy with the arrangement they made for us . The rooms were top notch , places they refer were breath taking for the fact (Read More)they were happy tears …..they even made time met us on our last day n made sure we were doing fine , truly the best hosts that i can say.
I am so grateful that we planned our trip with Sikkim holidays as they made journey more enjoyable without any hassles.
Starting from picking up from the airport and dropping back ,everything was mana (Read More)ged very well.The drivers were very polite, punctual and friendly, specially Krishna(Baichung), he added value to our trip by making us so comfortable while journey.
Overall our trip was super successful and Sikkim holidays played a very big role in it.
Thanks for your nice and cool service???
Initially we were not sure and skeptical about the services since we heard of lot of challenges people face with cab vendors but with Krishna and his team, we never had any single issue. Infact, they (Read More)made our trip so comfortable and pleasant that we enjoyed every moment of it. Despite we were travelling with lot of kids in 3 different cars, it was safe and sound. Drivers were well behaved and sophisticated enough. I would always recommend to use his services whenever you are traveling north east, they are reliable.
Thank you Sikkim Holidays.
Thank you Krishna and team.
Great cars, very safe drivers. All clean and neat cars. Nikhil is very responsive and took all the details from me before hand so that there is no confusion and miscommunication. I really appreciate N (Read More)ikhil Thapa s attitude. The cars he gave me were as agreed and the car drivers were very safe which is of utmost importance in Sikkim and Darjeeling. Thnx Nikhil. Darjeeling drivers are more interactive amd communicative than Sikkim.
My experience with Team Sikkim Holidays was awesome. I had my apprehensions about them earlier but from the first plan discussion call with Ms. Anamika, it was smooth.
01. Ms. Anamika understood the (Read More)plan and itinerary I was looking for. She made the changes several times as I suggested. She is such a gem of a person.
02. Team made sure that our stay should be comfortable, hassle-free and enjoyable. Everything was ready and available as planned from day 01 to last day of trip.
03. They didn't ask for entire payment upfront, I booked the package with 30% payment and rest was given in part payments.
04. We stayed at Hotel Dew Pond (Gangtok) and Magpie Village resort (Pelling). Staff at hotel was also very caring, humble and professional. They were always ready to serve us in best way possible.
05. On the day of our return, we got stuck in a landslide situation and just on one call, Ms. Anamika and Mr. Nikhil tried their best to arrange cab via alternate route (which was 140+ KM), hotel at Siliguri and cab again on next day to Airport. They even negotiated with our Cab driver on our behalf to ensure minimum loss to us.
Overall it was an awesome experience with Sikkim, its beautiful humble and honest people and Team Sikkim Holidays. I will again plan a trip with entire family soon.
To Ms. Anamika, Mr. Nikhil and entire Team of Sikkim Holidays: Kudos to you, your professionalism and customer-obsessiveness. Keep up the good work guys, lots of good wishes and blessing on your way.
Very good Tour nice experience so much fun all people are co operative thanks for made our trip enjoy full