Smart Travel Solutions

Travel agency in Shimla

Joined Holidify in November, 2022

11 trips booked through Holidify

Status: Currently Active

5 Documents Verified View

Smart Travel Solutions

Holidify Rating

4.2

5 Ratings & 5 Reviews

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Google Rating

4.8

Based on 4 Reviews

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About Smart Travel Solutions

Welcome to Smart Travel Solutions, your number one source for traveling in India. We’re dedicated to providing you with the very best traveling experience, with an emphasis on India Founded in 2022 by Abhinandan, Smart travel Solutions has come a long way from its beginnings in Himachal. When Abhinandan first started out, his passion for traveling, drove them to start their own business. We (Read More)hope you enjoy our services as much as we enjoy offering them to you. Sincerely, Smart Travel Team

Address

Ground Floor Narayan Bhawan, Block B, Shimla, 171001, India

Destinations covered by Smart Travel Solutions

Maldives, Thailand, Himachal Pradesh, Kerala, Bali, Dubai, Tamil Nadu, Punjab

Services Offered by Smart Travel Solutions

Flights, Hotels, Car Rental, Sightseeing Tour, Visa

Reviews for Smart Travel Solutions

Himachal Pradesh with my family - March 2023

Sumanta Kundu (India)

(Written on 10 May, 2023)

We (my wife, son, daughter & I) travelled Himachal Pradesh with Smart Travel Solutions for 10 nights & 11 days during the end of March’23. We got in touch with Smart Travels through phone/whatsapp & s (Read More)tarted exchanging messages on the itinerary & choice of hotels. I found both Indu Kashyap & Mr. Tarun quite responsive & quick in turning around on those requests. Our trip was finalised & found the cab & the hotel rooms were all booked as discussed when we reached our destinations. Though I was quite apprehensive about the travel agent because I did not find any reviews neither on their web site nor anywhere regarding their service or if they are genuine. But I must say, they were available all along the trip & that provided some comfort. So we enjoyed the places we went & the cab driver obliged us by taking to places we wanted to visit. At the same time, it is important to mention a few incidents which could have been easily avoided but left a sour taste along with sweet memories of the places. In Shimla, the child’s room charge was not paid & I mentioned it to Mr. Tarun at the time of check in. The hotel guys kept us waiting & did not allow us to check out till, the due was settled by the travel agency. The other one was really unwarranted & unacceptable to me. The Travel agent again did not pay the cab driver his full & final dues (think it was Rs 17,000/-) though the driver went on asking for a few days. On our return journey way to Chandigarh airport, the cab driver just switched off the car on a service road 6 kms before the airport. Though it was afternoon but the road was quite empty & getting stranded with my wife, son & 7 years daughter in a new city was not at all pleasant & acceptable. I was frowning in anger since I paid all my dues on time whenever requested but why my family & I are being taken as a hostage for a payment not done by the travel agent to the driver. I called Tarun a couple of times & eventually the matter settled & we reached the airport. I felt relieved. These are certain things Smart Travels need to take care of while dealing customers/clients, while travelling many unforeseen things come up (like we got stuck in heavy snow at Jalori pass & had to personally arrange & pay for a vehicle to reach Rampur) which are okay but the ones which I mentioned above could be avoided at the first place instead of leaving till the end.