Immediately refund rs 20,000
1
/5
(Written on 21 Mar, 2020)
Wao Mr Dakshina Murthy ....three star property. in tirupaty and Rameshwaram u only gv us hotel not any type of star property because of negotiations and we said ok ...but now u want to clear ur image. (Read More)..this is my big mistake to make a trip of my family with u ...ur driver ...ur vehicle torture us with his bad vehicle and we did not compliant u...my old parents suffered with back ache of ur bad vehicle and u send different picture of vehicles even not hvaing carrier ...we struggle with our 10 days luggage in our seat...u said that was 14 seater but it's 12 seater without carrier we are 9 persons including kids and senior citizens and struggling with ur bad vehicle...but as our earlier trip we adjust and u said about Meenakshi temple we did not ask ur driver , he offered us and took extra money for that temple which is not included in ur package cost...so why u brought Madhurai in this ...because we had already separately paid for this ...and now out total package for three families 7 adult and two kids is 1,10,000 ok...ur commission is 10 percent ...for tirupaty, Rameshwaram, Kodaikanal, Ooty, Coorg and Mysore we paid u 35,000 in advance and to ur firts driver rs 21,160 excluding the payment made for madhurai and in tirupaty 21,00 for one room as u said u paid 32,00 for two rooms and in Rameshwaram we paid 4,900 for three rooms..and in Kodaikanal I had paid 15,000 and than because of coronavirus our trip is cancelled, we reschedule our flight with own...for 18 and than ur real face out u Blackmail us that ur driver will not drop us Banglore if we ll not pay him rs. 8,000 ...so u Blackmail us when we are with kids and parents ...what type of human being u r ...u said u r doing business not chairity ..but I think u r Blackmailing innocent people who r coming different place with their family and taking money with cheating and black mailing...and when I called u ...u did not even pick up the phone...so we paid 35,000 + 21,160+ 2,100 + 4,900 + 15,000 + 8,000 = 86,160 ...now u only paid in tirupaty rs 32,00 for two rooms...if u r genuine and u said u pay extra in hotel let me see the bills... because I had bill with voice record of ur earlier driver that u ll paid nothing to him... And if u r genuine after payment of tirupaty u hv 31,000 than u can take 11,000 as ur commission but as a genuine person u should pay us 20,000 because in 35,000 Abhishek ' s five thousand is also included , please people don't make any trip with this guy u ll regret if u do ...such a bad experience..
Sri Vacations Tours replied
(21 Mar, 2020)
Dear Mr Nilesh Bansal and Mrs Ruchi Gary thanks for your review...I really appreciate how hard you both are working to get a trip on 3 star service with budget of economy....this is not our first tri (Read More)p ...i have given a good service for your trip to kerala dated 31st Jan 2017 for 6n /7d...you had a good trip which you cant deny...looking at my service you gave reference i really appreciate...You contact me for a trip for 10days covering Chennai, Tirupathi, rameshwaram, kodaikanal, ooty, coorg,mysore and drop at Bangalore for three family of 9 persons....i gave a quote of 1,38,600/- with 3 star hotels without Tirupathi hotel....you negotiated with Tirupathi hotel ans i agreed, after a day you said another family of Mr Abhishek will join in coimbatore on 18th of march and you both asked me to plan accordingly where you budget gets reduced and i revised the the cost and agreed for your 3 family 1,10,000/- and for Mr Abhishek family 25000/- so total cost for the package is 1,35_000/- and before getting the advance payment ...i told will cancel the trip coz of the torture from abhishek and other family members asking to reduce the cost..since you both had trust on me and you convince me to give ahead...i agreed you both and took the advance of 35k...as discussed we picked you at chennai airport on 14th march at 9pm to Tirupathi and on 15th march to rameshwaram, and 16th march to kodai as per itinerary but you asked the driver Mr Prasanth to take to meenakshi temple and he took you...in that evening you called me and raised a complain saying there is no carrier in the vehicle and you're struggling to take the seats with in your family....so i committed i will change the vehicle on 17th morning by 9am as said i arranged the vehicle...in between you came with other complain saying the seat was hard and the vehicle got breakdown at madurai around 8on...when i checked with the driver he said its just a 15mins work and he did it...again at around 10pm you called and said A/C is not working i convinced you to go to kodaikanal anyhow we are changing the vehicle on next day morning....by this time you paid 21,186 to cab, 2100/- to Tirupathi hotel, 4900/- to rameshwaram hotel... and on 17th march i changed the vehicle as committed by 9am vehicle was there.. but unfortunately 16th march night we got to know that all the tourist places will be closed due to corona virus spread...so you decided to close the trip by 18th march... You paid 15000/- to kodai hotel on 17th march ...you called up in the morning on 17th march and asked to help out to reschedule the flight bookinh you booked through ease my trip and i helped you to book, since your flight fare got increased by 40k you started negotiation with me on package cost....i re worked the package for 5 days at a cost of 86000/-( with my charges @ 10%) excluding Mr Abhishek family....till 17th march with advance you had paid a total of 76000/- ( Advance 35000/- Tirupathi 2100/-, Rameshwaram 4900/- kodaikanal 15000/-, cab picked from chennai 21,160/- as per your record) total of 78,160/-...And i asked you to pay the balance of 8k to the cab driver who came on 17th march you decide to pay and you started asking about the advance you paid 35k and i explained you in detail:
Vehicle. - 54000/-
Tiruoathi. 6300/-
Rameshwaram. 6400/-
Kodaikanal. 19500/-
Total. 86200/-
Paid 78,200/-
Balance 8000/-
The above said rates includes my charges @ 10% ( so the hotel cost will be vary as per the bills you got from the hotel.. you cant just go by the bills you got from the hotel.. since i booked the vehicle and hotels for you and we do get a discount from the hotel as a travel agent)
I cant disclose my charges with my guest since it varies with no.of.person and no.of.days, so i added my charges in the hotel bills and said the total cost...but you being money minded started threatening me with the bills you took firm the hotel saying you will sue me in consumer court and take legal action against me( i told am r