Territory Travels
Travel agency in Siliguri & New Jalpaiguri
Joined Holidify in May, 2016
40 trips booked through Holidify
Status: Currently Active
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Territory Travels
Share your experience & help other travellers like you
About Territory Travels
Address
Sharadha Enclave , B Block Near Him Course Champasari, Siliguri & New Jalpaiguri, 734003, India
Destinations covered by Territory Travels
Bhutan, Nepal, Darjeeling, Andaman and Nicobar Islands, Sikkim
Services Offered by Territory Travels
Flights, Hotels, Car Rental, Sightseeing Tour, Travel Insurance
Reviews for Territory Travels
HOTEL ARRANGEMENTS AND GOOD VEGETARIAN FOOD BUT VERY BAD PLANNING
VR
Venkata Ramana Ramadugula (Bengaluru)
(Written on 16 Mar, 2025)
What's Not Good: 1. Unnecessary waiting time due to lack of proper planning. 2. Tour guide is not informed of the itinerary well ahead of the tour. 3. Unfulfilled itinerary items - either because of lack of knowledge whether the entrance fees is applicable or not beforehand, or that the geographical distance between planned sites is far making it impractical to cover within the allotted time or last minute addition of activities like river rafting which was not a part of the initial tour itinerary.
Pleasant
RN
Rohan Neema (India)
Trip to Gangtok, Lachung, Pelling
(Written on 14 Nov, 2024)
Sanjay Prasad
SP
Sanjay Prasad (Kolkata, India)
(Written on 21 Aug, 2022)
Babita Mahato
BM
BABITA Mahato (Bardhaman, India)
(Written on 20 Aug, 2022)
Awsome tour
SC
Sherly Chettiar (India)
(Written on 03 Feb, 2021)
Trip to gangtok, lachung and nathula pass
SA
Salma Ara (India)
(Written on 30 Jan, 2021)
Since we did not availed the trip due to covid restrictions, the tour operator did not refund the amount till date
BC
B C Gupta (Noida, India)
Trip to Darjeeling, Gangtok, Kalimpong
(Written on 13 Oct, 2020)
(19 Jan, 2021)
And sec (Read More)ondly hotels has already inform you that payment will be adjusted in future booking with 1 years.
Sir we are among the very few travels company whos communicating with hotels so that our guest refund can be initiated.
Trip for Bhutan
HK
Hari Krishan Mehrotra (India)
Trip to Bhutan, Gangtok, Darjeeling
(Written on 27 Mar, 2020)
Excellent
DK
D K (India)
Trip to Thimphu, Paro
(Written on 23 Dec, 2019)
Bhutan trip by territory
ZA
Zeenath Ajmal (Ernakulam, India)
(Written on 05 Oct, 2019)
Please don’t choose this travels if you want experience a good trip
SR
Saiharshini Reddy (India)
Trip to Darjeeling, Gangtok
(Written on 26 Aug, 2019)
(21 Jan, 2021)
For the Nathulla Pass ,let me (Read More)give you the picture which will help other travelers as well. As per rule the place is completely controlled by the Indian Army , as it is a India -China border and a sensitive place too.Secondly Vehicle approval per day is only 100 .Thirdly the permit is issued one day prior which is non returnable and the Official can close the gate any point of time without prior notice. Many travels companies charges 3-6 thousand during during your tour booking and if any cancellation happen guest are given local sightseeing worth 1200 hundred. We few companies request our Guest to pay directly to the counter where the nathula pass is issued to avoid any confusion on your tour.
Pleasant
BR
Binu Raman (India)
Trip to Thimphu, Paro, Darjeeling
(Written on 08 Jul, 2019)
Trip to Darjeeling- Gangtok
P
Piyush (Democratic Republic of Congo)
Trip to Shillong, Gangtok, Darjeeling
(Written on 18 Jan, 2019)
Proffesional Travels
U
Udayakumar (India)
Trip to Bhutan
(Written on 31 Dec, 2018)
Avarage There is a scope to improve.
AA
Anand Aursang (India)
Trip to Bhutan
(Written on 25 Dec, 2018)
Proffesional Travels
U
Udayakumar (India)
(Written on 08 Dec, 2018)
Bhutan Tour.
AP
ASHVIN PATADIA (Mumbai, India)
Trip to Bhutan
(Written on 26 Nov, 2018)
Excellent
MP
Mitesh Patel (India)
Trip to Bhutan
(Written on 20 Nov, 2018)
Prof J M Naidu & Prof V Subramanyam
JM
J M Naidu (India)
Trip to Paro, Thimphu
(Written on 31 Oct, 2018)
Excellent
BS
Babita Sharma (Kolkata, India)
(Written on 06 Oct, 2018)
(10 Oct, 2018)
we are continuously trying to improve our services , and your comment motivate us ..
Bijay Sonar
BS
Bijay Sonar (India)
(Written on 06 Oct, 2018)
(10 Oct, 2018)
Thank you for your feedback & review , we always try our level best to provide best services to our guest .
I thank to you as well for corporation with us on few situation, whe (Read More)re vehicle got delayed .
Bhutan trip
AS
Anindita Sasmal (India)
(Written on 07 Jul, 2018)
Wonderful Bhutan Tour
RG
Rishav Gupta (India)
(Written on 05 Jul, 2018)
Good arrangement.
GK
Goutam Kumar Gupt (India)
(Written on 04 Jul, 2018)
Full Power
J
Jatin.prakash.mistry (India)
(Written on 04 Jul, 2018)
(10 Oct, 2018)
Horrible travel organiser- Ganktok Darjeeling trip
S
Sakshi (India)
Trip to Gangtok, Darjeeling, Pelling
(Written on 29 Jun, 2018)
(04 Jul, 2018)
Territory Travels believe in providing best services to our client, but some time error does occur that’s the reason we send you feedback form, so that me and my team can improve ou (Read More)rselves day by day.
Sometime we reply to our guest comment, where Our Company projected as fraud /cheater. as it takes very long time to ensure trust in the market.
We are Govt approved Travel agent and has been successfully running for last 7 Years .
We are extremely sorry for requesting you to stay at Pelling for 2 night, As due to peak season Hotel had made over booking. As we were informed by the hotel 1 day prior, that the reason we have asked you if alternative arrangement can be made for which you wanted to visit to Kalimpong instead.
We did’nt waited you to reach Darjeeling and then allowing you to face the situation where there is no room for your family and then proving you other Hotel.
Regarding the vehicle we have provided you 1 Innova & 1 Xylo which we have informed prior your arrival and both are Luxury vehicle.
Regarding the Hotel : As per your voucher No-2017128 , I have noticed that your booking was for Standard hotel , we have provided you 2*Star & 3* Star
As in Gangtok we have provided you “Silk Route Residency “ which is a 4*Star property Pelling Hotels was as per Voucher , in Kalimpong we have provided you “Hotel Breathing Stone” and in Darjeeling we provided you “Hotels Dremland”.
On the whole we do believed there has been some error and we apolize for the same and will try to improve for services further.
Bhutan tour
RS
Reena Singh (India)
Trip to Bhutan
(Written on 04 Jun, 2018)
(28 Jun, 2018)
We are very thankful for choosing us for the second time for the same destination.
Your booking which got cancelled in 2017 due to permit issue and yo (Read More)ur Bhutan reschedule tour in 2018 was extremely important for us as you have choose us for the second time.
Your Support and feedback always inspire us to Make Our Guest Happy.
Neha Amane, Maharashtra.
NA
Neha Amane (Pune, India)
(Written on 02 Jun, 2018)
(20 Jun, 2018)
Greetings from Territory Travels..!
First of All Thank you so much for your Valuable Feedback..
We agree that there has been some delay on Transport , but you have witnesse (Read More)d the situation at Gangtok during that time. Vehicle Union Strike has taken place for 2 days due to which there were hardly any Commercial Vehicle in Sikkim.
We , somehow could managed the situation due to our Office Base there and i belong from Sikkim.
You can check on the News Artical regarding problem faced by the Tourists at that time due scarcity of vehicle .
Secondly regarding the Hotel and rooms , we have provided you all Deluxe hotels against your Standard Property.
Due to your flight delayed at the time of arrival ,and vehicle halt , on your request at “Sevoke” for refreshment ,Hotel at Gangtok had to provide dinner at 1:00 am morning going out of their way and serving freshly cooked food and keeping all their staff awake .
Which i believe you should give a big compliment to the hotel
Other Guest residing at the same property was amazed to see this dedication of the Hotels owner and staff.
My Group Tour from 22nd May -5th June was very important because we really had a tough time during this period and was trying to fight with the situation every now and then.
During this period there were 33 Individual Groups travelling with us , from which one was your’s Group(22 heads) as well . At that time Vehicle cost for Lachen & Lachung was 32000/- per vehicle
Which we usually book for 15000/- per vehicle and we have to provided you 3 Vehicle , that come to total – 36000/- extra.
Your tour package was confirmed at 3,68,000/- and my company expenditure on your tour was 4,10,000/- (Hotel and Vehicle bills submitted to your father).
But my team didn’t ask for any extra payment as we believe in commitment.
Maam your group member also understood the situation prevailing at that time, even your father (who run his own travels company).And he was aware of these.
Maam above details are just to let you know about the situation and we agree that there has been some delay on transport.
We as Territory Travels always believe in serving best to our client so that we can build long term relationship with you.
Good
SM
SHYAMSUNDER MUNDRA (India)
Trip to Bhutan, Sikkim
(Written on 27 Mar, 2018)
Bhutan trip
DG
Dr.subhash Garg (Gwalior, India)
Trip to Bhutan
(Written on 22 Mar, 2018)
Wonderful trip
CA
Col Agarwal (Dehradun, India)
Trip to Bhutan
(Written on 01 Dec, 2017)
(28 Jun, 2018)
I strongly beleive that Tour gets success when Guest gives more Priority to Services then Price. (Read More)
The most unprofessionally planned trip
I
Iqbal (India)
Trip to Bhutan
(Written on 24 Oct, 2017)
(24 Oct, 2017)
First of all thank you so much for your feedback...
I know that you have threatened to give us native review but we want reply on your review as we are conf (Read More)ident enough that we don't compromise in our services.
I would like to clear some few points review.....
1.DID WE FAIL TO PROVIDE YOU THE SAID HOTEL ..?
we have provided you the same hotel as promised ..
2. DID WE DEGRADED THE VEHICLE CATEGORY FOR YOUR TOUR ..?
you have booked for Tata Sumo for 4 Adult but we have upgraded to Luxury Innova and Ertiga(But that's seems not in feedback).
3.WAS THE ROOM NOT UPTO THE MARK..?
we have upgraded the room from Standard to Deluxe(But no feedback on the same) we have also provided you room heater without any charge..
4.DID MY DRIVER / GUIDE MISBEHAVE OR NOT COMPLETED THE SAID ITINERARY?
My company has appointed them and all our staff are well trained and has sound knowledge of their services , that is the reason you didn't forget to mention them. My team have completed all the sightseeing points we have promised as per your Itinerary , as well as we have provided 5-6 extra sightseeing points which was not included in the Itinerary.(as we believed that guest should enjoy at the fullest )
5.WAS THE FOOD NOT UPTO YOUR MARK ?
We have provided you package on Breakfast (On daily basis hotels has included Bread Butter ,Jam,Egg,Alu Paharatha,Curd, Cornflakes, Tea Coffee, Juice.)
The main issue was the rate, you was not ready to make the final payment.
Maam please note we don't charge for service which we have not provided,but on the other hand we work on very small margin and waiving any amount after final discussion is not possible as we have to pay to our drivers and Guide the exact amount and on right time , so that they can provide our Guest the best service all time.
Total Package was 79,000/- +5% GST = 82950/-
You paid 40,000 for confirmation, 30000 1 day prior arrival and rest amount you had not interest on paying. Every day you were making excuse for not paying it.
Guide Charges was 1500 per day which you want to do it only on 500/- per day.
You have not even paid the first days Guide charge, on the final day you have paid only 8000/- and left the Hotel.
My Sincerely request to everyone please don't use this page to threaten someone , but instead provided feedback to us so that we have learn and improve our services on regular basis.
Dear Iqbal Sir ,we treat all our guest as part of our family that is the reason we are still in contact with all of them who used our services.
Sir I love my company as our first priority has been to provide best services all time
IF YOU STILL THINK YOUR ARE CHEATED BY MY COMPANY, THEN KINDLY GO AHEAD FOR FURTHER LEGAL ACTION , ME AND MY COMPANY WILL ASSIST YOU ON THE SAME.
Punakha
S
Shrenik (India)
Trip to Bhutan
(Written on 09 Jun, 2017)
(19 Jun, 2017)
We have gone through your feedback and found out that you have missed some of the point here.
We agree that there has been chan (Read More)ge in the hotels name during he last moment which has been already initiated to you before your trip started.The Hotel which has been booked earlier at Thimphu was White Tara roome rate @ 4000/- was upgarded to Ramadha Valley room rate 22000/- per night that mean we have upgrades your stay from 3 Star to 5* Deluxe and your was very happy during your stay which you have forget to mentioned.
The Change in the hotels was due to Bhutan govt sensex poll which was declared at the last moment , the situation was so bad that all other agencies had to cancel their booking but since we have a strong in Bhutan we managed to accommodate all our guest to upgrade hotels. .
We have been following with you regarding the Transport(Toyata Haice) provided to you and the driver services which you have mentioned that its was as expected.
The room at Taksang Paradise paro has 12 rooms and all rooms 12x12 double occupancy and Triple occupancy 12x14 .I believe all rooms are spacious enough but as your request we have made a room change on the next day .
Sir as mentioned earlier we are much into providing better service to our guest rather then confirming any booking .
Your feedback will always help us the learn our guest need and improve our services , but 1* star , i believe really dont match to the our services provided.
Arrangements of accommodation and vehicle
SK
S K Mishra (India)
Trip to Bhutan
(Written on 28 Apr, 2017)
(17 Jun, 2017)
Thank you for making us part of your life.
Bhutan Tour
SL
Sohan Lall Chowdhury (India)
(Written on 01 Mar, 2017)
(06 Mar, 2017)
Thank you so much for your appreciation ,
Recent Google Reviews for Territory Travels
AR
Akhil Rai
(Written 2 months ago)
SS
Shivani Sharma
(Written 3 months ago)
PB
Pravina Bilung
(Written 9 months ago)
SN
SUJATA NAIK
(Written 9 months ago)
PB
PRATIVA BARIK
(Written 9 months ago)
DD
D.B. Devkatte
(Written 9 months ago)
Address
Sharadha Enclave , B Block Near Him Course Champasari, Siliguri & New Jalpaiguri, 734003, India
Destinations covered by Territory Travels
Bhutan, Nepal, Darjeeling, Andaman and Nicobar Islands, Sikkim
Services Offered by Territory Travels
Flights, Hotels, Car Rental, Sightseeing Tour, Travel Insurance