Travel Case
Travel agency in Mohali
Joined Holidify in September, 2023
26 trips booked through Holidify
Status: Currently Active
4 Documents Verified View
About Travel Case
Travel Case plan, organize, and conduct tours and trips for individuals or groups. Our duty is to assist travelers with the travel schedules, available vacation packages, food facilities, guiding them in new places, and assisting in their needs. We assess tourist's needs and help them with the best possible travel arrangements.
International and Domestic Holiday Packages and Hotels.
We have co (Read More)mpetitive hotel rates
Private Car and Taxi Rentals
Hotel Booking, We are operational round the clock 24 x 7.
Address
SCO-105, Preet city, sector 86,, Mohali, 140308, India
Destinations covered by Travel Case
Azerbaijan, Egypt, Indonesia, Malaysia, Maldives, Mauritius, Seychelles, Singapore, Thailand, United Arab Emirates
Services Offered by Travel Case
Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa
Reviews for Travel Case
Bali trip
Trip to Bali, Ubud
Amazing all thanks to Mr Rishi from Travel Clap and Mr Victor our guide in Bali.
Thailand trip
Trip to Bangkok, Pattaya
Everything was perfectly arranged by tripcrafter team specialy thanks to mr.ranjan who made my trip memorable thanks to all team thank you so much
Google Reviews for Travel Case
I must say, the whole team at Travel Case made our Bali trip unforgettable! Their service was top-notch ❤️. Always ready to meet our needs, they ensured a seamless experience. Absolutely fantastic ?! (Read More)Already planning my next trip ??. The cruise experience was so lovely, and the snorkeling adventure was a definite highlight. Wish I could stay longer, but I’ll be back soon ?. Thanks, Travel Case team!
Well planned for a group of 14., to Thailand.arrangements made from Chennai to Phuket Bankok, changmayi.
Overall very Happy.
Few glitches as expected.The drivers to transfers didn't know English..
Rec (Read More)ommend travel case for your holiday planning, they have helped with checking in our flights and seamless transfer to hotels and airports.communication with day to day itinerary.Hotels were Nice.Vehicles very comfortable.
Recommend you look through your connection flights.I didn't check our return flight which was booked in with a stop.we had to pick our luggage and rebook to destination.
Thank you.
All the staff knowledgeable and helpful.
They don't accept foreign credit card
We recommend travel case as our trip planning team .
Mar 20 2024
Traveling with Travel case company experience is next level and amazing.
I am deducting one star only because the person who was managing my trip in dubai mian naseem haider. He was not proffesional a (Read More)nd cooperative. But otherwise Full Marks to My Dear Ranjan who was Managing my trip. Picking up my calls on time. I would love to travel with them again and again. They have planned my trip in luxurious way. Muskan was also helpfull in managing my trip. Overall trip was So Good. Thank you for making my trip amazing. Special thanks to my brother Ranjan ❤️?
We booked a trip to Thailand, specifically Phuket, with Travel Case, and it was absolutely amazing! The way their team helped us with things like packing, travel rules, and even the little details to (Read More)ensure our trip was perfect was truly impressive.
From booking our flights to arranging our hotel, everything was done with great attention to detail and sophistication. The team was there for us every step of the way, making sure everything went smoothly. The resort they booked for us was not only luxurious but also surprisingly affordable, and we had a beautiful view of the beach.
The resort's location was incredibly peaceful, and the hotel staff were very helpful and professional. I also want to give a big shoutout to our guide who personally took care of us, from picking us up to dropping us off wherever we needed to go according to our package. Every day of the trip was filled with excitement and fun activities.
Thank you so much, Travel Case especially Bikram sir for making our trip unforgettable! And a special thanks for the thoughtful goodbye gift ?.
The Dubai Trip was Awesome and the itinerary created by Ranjan was great but i am reducing two starts as i didnt like the below points:
1) After Mr. Ranjan left the way my package was handled was not (Read More)great.
2) The flights booked were very bad. I didnt get to choose any seat and also the crew lied about giving us the window seat.
I am greatful that the people handling in dubai are amazing and provided great support and we enjoyed alot there. Hotel was perfect and SIC were great.
want to express my gratitude for organizing our Dubai trip. Your planning was excellent, and you made sure all my bookings were perfect and that I had everything I required. The places we stayed at we (Read More)re wonderful, and the tours were enjoyable. You truly know how to look after your clients, and I appreciate your patience and assistance. Your advice was invaluable. You definitely deserve recognition or a higher position. I can't thank Travel Case enough for their support and cooperation.
"A fear of deficiency in services was very high from the inception of the journey as it was our first international visit.....
But the way Travel Case have served us through out the whole trip, we are (Read More) truly overwhelmed. .
Their services added flavours to lovely trip of dubai....i am extremely happy with the precise management of Ms. Surbhi and her team with 0% discontentment and 100% satisfaction.
From the first day i never found that any staff member was late in his work...we really enjoyed their company....
We are really happy with the services of Travel Case....
GOOD JOB.
THANKYOU"
Terrible Trip Planning & No Accountability - Extremely Disappointed
We booked our recent Goa trip through Neha, My Travel case and it was a complete disaster from start to finish. Despite recent Goog (Read More)le reviews showing that the hotel was not up to the mark, the agent still recommended the property, and we ended up facing several issues that ruined our stay. We trusted the agent blindly without checking recent Google review.
Unresponsive & Argumentative Coordinator: When we raised our concerns, instead of addressing them, the coordinator began arguing, citing last year's reviews of the hotel. They even tried to educate us on what to expect from a 3-star property, completely ignoring the fact that we were struggling during our stay. The lack of basic sense and empathy was shocking.
No Apology or Compensation: There wasn't even a basic apology from the coordinator for the issues we faced. Despite paying the entire amount before check-in, we weren't offered any form of compensation—either a refund or an alternative arrangement like a free evening cruise or transportation from the agent's side would have been the least they could do.
No Escalation Point or Senior Oversight: What made matters worse was that, throughout our communication, the coordinator never looped in their senior team. This is concerning, as it shows that there is no oversight over what the coordinator is doing and no escalation point for us to raise our concerns with someone more capable of handling them.
Poor Planning & Payment Policy: The trip planning was subpar, and requiring 100% payment upfront is highly disappointing, especially when the experience turned out to be so poor. At least 30-40% of the payment should have been left until after check-in to ensure satisfaction.
I would not recommend booking through you to anyone. The lack of customer service, accountability, and proper planning made this a very frustrating and disappointing experience.
Address
SCO-105, Preet city, sector 86,, Mohali, 140308, India
Destinations covered by Travel Case
Azerbaijan, Egypt, Indonesia, Malaysia, Maldives, Mauritius, Seychelles, Singapore, Thailand, United Arab Emirates
Services Offered by Travel Case
Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa