Altstadt Hotel Krone Luzern, Lucerne

This property has been featured in "50 Best Hotels In Luzern ".

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Room Types Available

Quadruple Room

Max 4 Adults

1 Photo available

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En-suite room with a Delizio coffee maker, a minibar and satellite TV.

Triple Room

Max 3 Adults

2 Photos available

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En-suite room with a Delizio coffee maker, a minibar and satellite TV.

Double or Twin Room

Max 2 Adults

1 Photo available

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En-suite room with a Delizio coffee maker, a minibar and satellite TV.Room with 2 single beds. A double bed is available on request.

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About This Property

Situated in Weinmarkt Square in the heart of Lucernes Old Town, Altstadt Hotel Krone Luzern offers free WiFi and a traditional restaurant with a summer terrace.All rooms at Hotel Krone are equipped w (Read More)ith a Delizio coffee maker, a minibar, satellite TV, and a spacious bathroom.The KKL Culture and Congress Centre and the main train station are both reachable within a 7-minute drive. Valet parking is available at a surcharge.

Altstadt Hotel Krone Luzern is featured in

Guest Ratings For This Property

8.5

Based on 2181 Reviews

100% verified reviews

Comfort

8.77

Cleanliness

8.76

Value For Money

8.28

Facilities

8.34

Guest Reviews

Boris

young couple

8.0

Very good

Fantastic location

Published on 28 Dec 2023

Coco

group

10.0

Exceptional

Extraordinary

So nice and handsome reception.

Published on 26 Dec 2023

Gerardo

young couple

9.0

Superb

Staff and location

Rooms not warm enough

Published on 25 Dec 2023

Sophie

solo traveller

8.0

Very good

Clean and pleasant hotel in an excellent location, with very friendly staff.

Amazing location, excellent view of old town from window. Bed and pillows were very comfortable, and the bathroom was very tidy with good facilities. Reception and cleaning staff were also very friendly and helpful

Curtains let quite a bit of light in

Published on 23 Dec 2023

Brendan

family with young children

9.0

Superb

Very nice hotel in the best area

Location

Published on 22 Dec 2023

Nina

family with young children

7.0

Good

Kindness goes a long way. You can always stop being nice to customers if you dont need customers.

Lucerne is a nice place for a day. Front desk staff esp the one who checked us in on Sunday, 17 Dec and Aziz.

Had a very bad experience with lady from the restaurant - we asked a favour to use the microwave for 4 mins to heat store-bought food from Coop supermarket for my daughter and she rudely said they dont have microwave. My son asked front desk staff who gladly said he could help heat it up but the lady told him not to do it for hygiene reasons. I couldnt accept the fact that a person could just lie like that just to deny the use of a microwave for few mins. I had to go back to supermarket where staff gladly heated up food for me - he was saying that most hotels help with little things like that - but not this hotel. Talk about hygiene - I woke up seeing filthy blood stains on my duvet which I asked them to change after our first night - it was only changed after asking them twice. Thankfully they changed it on our last night - 3rd night. A bit high-nosed for a 3-star to a point they make you feel they dont need your business. No value for customer service even after staying there for 3 nights. Front desk staff are nice, theyre the only reason I had given a 7, couldve been lower because the experience really left a bad taste for me and my family. Nearly ruined our stay in Lucerne which was a pretty nice place.

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Published on 21 Dec 2023