Arusha Serena Hotel

Along Lake Duluti Road
8.7
67 reviews

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This property has been featured in "37 Best Hotels in Arusha ".

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Room Types Available

Standard Double or Twin Room
  • Max 3 Adults
    •

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    Featuring a balcony with lake views, this twin/double room also provides a seating area and a TV with satellite channels.

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    About This Property

    Boasting a garden and bar, as well as a restaurant, Arusha Serena Hotel is set in Nkoanrua. The property is located 600 meters from Lake Duluti. Both free WiFi and private parking are available at th (Read More)is property. At the hotel, each room has a desk and a TV. Arusha Serena Hotel offers some units with lake views, and rooms have a kettle. At the accommodation, rooms come with a seating area. A Full English/Irish breakfast can be enjoyed in the breakfast area. Cycling is among the activities that guests can enjoy near Arusha Serena Hotel . Staff at the 24-hour front desk can provide tips on the area.

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    Guest Ratings For This Property

    8.7
    Based on 67 Reviews
    100% verified reviews

    Comfort

    9.28

    Cleanliness

    9.29

    Value For Money

    8.36

    Facilities

    8.9

    Guest Reviews

    Ramal
    family with young children
    8.0
    Very good
    Relaxing stay
    Relaxing stay after couple of safaris. Bar area and the garden is really nice
    Food variety in buffet should improve.

    Published on 27 Dec 2023

    Maghimbi
    young couple
    10.0
    Exceptional
    You are excellent. Keep the spirit up!
    The spirit of service the hospitality the cleanliness all were perfect
    I dont think there is anything that i didnt like

    Published on 22 Dec 2023

    Jerry
    solo traveller
    8.0
    Very good
    This is a great place for relaxation and a place to get-away-from the grind of life.
    The property is a great place to rest and relax - especially if you're going out to a game drive. The grounds were beautifully maintained.
    Outside of this being a paradise property, there isn't much to do. They do have a nature trail that is outlined around the perimeter of the property. They also provide spa sessions for additional fee. You can schedule game drive tours and other local tours from the front desk.

    Published on 12 Oct 2023

    Aikaterini
    group
    10.0
    Exceptional
    Beautiful hotel for an enjoyable short stay outside of Arusha
    Beautiful colonial-style hotel in a wonderful estate full of trees, plants and flowers, with delicious breakfast and lunch/dinner, excellent massage services, ideal for a couple of days to recover from the Kilimanjaro hike. We really enjoyed the jogging track.
    It could use some sort of refurbishing/renovation. The activities on/around the lake are rather pricey.

    Published on 09 Sep 2023

    Laura
    review category business travellers
    6.0
    Pleasant
    Nice staff but did not live up to expectations
    Welcome was nice and staff
    There is no pool, WiFi is abominable and the room was adequate but expensive price-quality value

    Published on 02 Aug 2023

    Mohamed
    review category business travellers
    5.0
    Passable
    Passable
    breakfast and dinner, friendliness of staff
    road leading up to hotel is unpaved; hotel is off a beaten path so getting around to Arusha or nearby requires booking taxis. wifi didn't always work well; lodges feel old and have not been updated and and there is no heating at night so it can get very cold in the winter.

    Published on 29 Jul 2023

    Karim
    review category business travellers
    8.0
    Very good
    serene surrondings
    the views and the surrondings
    most gadgets not working staff need training to avoid conversing among themselves when guests around

    Published on 25 Apr 2023

    Isabella
    review category business travellers
    9.0
    Superb
    Very good hotel with a wonderful garden
    The hotel is very peaceful, green, and comfortable. The bedrooms are big, very comfortable, and extremely clean. The food in the restaurant is really nice, and all the staff is very professional but friendly. Every time we asked for assistance, they have been quick to react and extremely helpful. And the garden (and vegetable patch!) is simply beautiful. So, great hotel with the even better staff!
    The only thing that could have been better is to have a choice between a menu meal and a la carte. Sometimes a full menu is just too much food, and to have access to a snack in between meals can be good

    Published on 22 Mar 2023

    Howard
    young couple
    10.0
    Exceptional
    Enjoyed every aspect and would definitely return.
    Beautiful lodge, well maintained, great staff, and professionally run.
    N/A

    Published on 23 Feb 2023

    Kazim
    family with young children
    8.0
    Very good
    Very good
    Its quiet and relaxing place
    Nothing to do much there It was hot and room was full of bugs, ants and other insects

    Published on 25 Jan 2023

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    Top Facilities

    parking

    bar

    wifi

    food

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    All Facilities for Arusha Serena Hotel

    Category Facilities
    Activities Happy hour, Themed dinner nights, Bike tours, Live music/performance, Cooking class, Canoeing, Walking tours, Cycling, Game drives, Hiking.
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Others parking, bar, wifi, food.
    Cleanliness & disinfecting Hand sanitiser, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus.
    Miscellaneous Non-smoking rooms, Designated smoking area, Family rooms.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
    Bathroom Toilet, Shower, Free toiletries, Hairdryer.
    Room Amenities Desk, Seating Area, Air conditioning, Interconnected room(s) available, Ironing facilities, Safety deposit box, Wardrobe or closet.
    Food & Drink Kid-friendly buffet, Special diet menus (on request), Electric kettle, Kid meals, Outdoor furniture, Packed lunches, BBQ facilities, Room service, Restaurant.
    Cleaning services Trouser press, Daily housekeeping, Laundry.
    Media & Technology TV, Satellite channels, Telephone.
    Services & Extras Towels.
    Common areas Shared lounge/TV area, Games room, Garden.
    Food & drink safety Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
    Reception services Tour desk, Luggage storage, Concierge service, 24-hour front desk, Currency exchange.
    Physical distancing Physical distancing rules followed, Cashless payment available.
    Entertainment and family services Babysitting/child services.
    Transport Airport shuttle, Airport shuttle (additional charge), Airport pick up, Airport drop off.
    Pool and wellness Massage.
    Outdoor & View Balcony, Lake view.

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