Austria Classic Hotel Heiligkreuz, Innsbruck

This property has been featured in "41 Luxury Hotels In Innsbruck ".

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parking

bar

wifi

food

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Classic Room with Parking

Max 2 Adults

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This is a beautiful classic room. The rooms are non-smoking and pets are not allowed. On request, rooms with air conditioning can be offered (subject to availability).

Family Room with Parking

Max 2 Adults

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This is a larger double/twin room with extra beds for one child or 2 children up to 12 years. Only non-smoking rooms are available.

Superior Room with Parking

Max 2 Adults

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This is an exclusive superior room with a starry sky above the beds. The rooms are non-smoking and pets are not allowed. 1 room is equipped for handicapped people, with its own parking and entrance (subject to availability).

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Activities	Cycling, Mini golf, Tennis court, Table tennis, Ski equipment hire on site, Skiing, Ski school, Hiking, Ski storage, Ski pass vendor.
Others	parking, bar, wifi, food.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Soundproof rooms, Allergy-free room, Higher level toilet, Lower bathroom sink, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility	Toilet with grab rails, Upper floors accessible by elevator, Entire unit wheelchair accessible.
Bathroom	Sauna, Bath, Shower, Private bathroom, Bath or shower, Free toiletries, Toilet paper, Toilet, Hairdryer.
Room Amenities	Sofa, Soundproofing, Sofa bed, Air conditioning, Interconnected room(s) available, Heating, Wardrobe or closet, Clothes rack, Desk, Hardwood or parquet floors, Socket near the bed, Carpeted, Seating Area, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Vending machine (drinks), Vending machine (snacks), Outdoor furniture, Packed lunches, Coffee house on site.
Safety & security	Security alarm, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services & Extras	Wake-up service, Towels, Wake up service/Alarm clock, Key card access, Linen.
Media & Technology	Cable channels, Laptop safe, TV, Satellite channels, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Common areas	Shared lounge/TV area, Garden.
Reception services	Tour desk, Luggage storage.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
Entertainment and family services	Board games/puzzles.
Pool and wellness	Sun umbrellas, Public Bath, Sun loungers or beach chairs.
Transport	Public transport tickets.
Outdoor & View	City view, Terrace, Garden view, Mountain view, View.

About This Property

The family run hotel is situated 8km away from Innsbruck in the town of Hall in Tyrol. The rooms offer free Wi-Fi access and a view of the surrounding mountains. Hotel Heiligkreuz also houses a day bar and a lounge with a cosy fireplace. The surrounding garden features an astronomical observatory. 2 parking spaces with charging stations for e-cars (Tesla and Typ2) can be used at a surcharge. Restaurants are in walking distance in the medieval town Hall in Tyrol. In the immediate vicinity of the Austria Classic guests can visit the public outdoor swimming pool, tennis courts and mini golf. There are 6 ski resorts nearby and the Swarovski Cristal World is only 5 km from Hotel Heiligkreuz. Hall in Tyrol hosts a wide range of festivals, among them the Easter festival, open-air cinemas, and concerts at churches. Specialities and medieval feasts can be enjoyed at various inns, restaurants, cafés and pastry shops.

Guest Ratings For This Property

8.5

Based on 168 Reviews

100% verified reviews

Comfort

8.78

Cleanliness

9.07

Value For Money

8.12

Facilities

8.38

Guest Reviews

Marco

review category business travellers

9.0

Superb

Family cozy hotel.

very cozy hotel. very good breakfast with hand made products. staff helpful. free parking next to the entrance. I will return.

Published on 15 Oct 2023

Gabriela

young couple

1.0

Bad

Clean

Every day I was woken up (REALLY TRAUMATIZED, BECAUSE YOU DON'T HEAR WHEN THE CLEANING LADY KNCOCS ON THE DOOR by someone who burst into the room on top of us, from cleaning, OR WITH THE OWER OF THE HOTEL, AND ON THE DAY OF CHECK OUT (PAYING 178 EUROS FOR ONE DAY), AT 9.30 SOMEONE KNOCKS LOUDLY AT THE DOOR TO LEAVE, WHEN ON THE BOOKING .COM CLEARLY WRITES THE CHECK OUR IS AT 10.30 . HORRIBLE. THIS IS A TRAUMATIC EXPERIENCE TO BE WAKE UP EACH TIME YOU'RE SLEEPING FOR REASONS THAT MAKE NO SENSE. I AM NOT 70 YEARS OLD TO WAKE UP AT 7 AM.

Published on 03 Oct 2023

Alison

family with young children

8.0

Very good

Magnificent mountains and view out of the room

Great location and very clean big room. Photos were misleading as we assumed the pool was onsite. It was very hot when we arrived and our children were looking forward to a swim, the public pool in the photos is closed for maintenance.

Published on 17 Jul 2023

Schofield

young couple

10.0

Exceptional

The staff.

Published on 16 Aug 2022

ystein

review category business travellers

10.0

Exceptional

Only thing to not like, is that they should send more info when you order room, that they have a nice restaurant, with a charming small menu.

Published on 17 Jul 2022

Teresa

young couple

10.0

Exceptional

If I werent in the US, Id definitely go back!

The manager was so friendly and accommodating. We had a delicious dinner and wonderful conversation with her and others. Would highly recommend!

Published on 01 Apr 2022

Thao

family with young children

7.0

Good

A great place when you guys stay in Innsbruck

We stayed one night at the hotel. It has a really nice view and we can enjoy fresh air. Our children love this 'cause they have a trampoline in their back garden. Staffs are friendly and helpful.

Published on 11 Aug 2021