Best Western Papilio Hotel, Surabaya

This property has been featured in "50 Best Hotels In Surabaya ".

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Room Types Available

Executive Queen Room

Max 2 Adults

1 Photo available

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The unit has 1 bed.

King Suite

Max 3 Adults

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Superior Twin Room

Max 2 Adults

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The unit has 2 beds.

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About This Property

Boasting a rooftop pool overlooking the city, Best Western Papilio Hotel is conveniently located a 3-minute drive away from City of Tomorrow and a 10-minute drive from Surabaya Carnival Night Market. (Read More) Free WiFi access is available throughout.The air-conditioned rooms have a seating area and a flat-screen cable TV. A safety deposit box, an electric kettle as well as a refrigerator with a minibar are provided. En suite bathroom offers a shower, hairdryer and free toiletries. City view can be enjoyed from the room.Guests can enjoy dining on Indonesian specialities as well as western and Chinese cuisine at Mariposa Restaurant. Alternatively, guests may also order from the room service.Staff at the 24-hour front desk can assist with car hire and airport transfers, while the concierge service will be happy to assist with luggage storage. There is also meeting/banqueting facilities and a business centre. After a day of sightseeing guests may enjoy relaxing massage at the spa and wellness centre.Best Western Papilio Hotel is a 15-minute drive away from Royal Plaza and a 20-minute drive away from Juanda International Airport.

Best Western Papilio Hotel is featured in

Guest Ratings For This Property

8.0

Based on 173 Reviews

100% verified reviews

Comfort

8.37

Cleanliness

8.34

Value For Money

8.32

Facilities

8.14

Guest Reviews

Arzia

young couple

10.0

Exceptional

Comfy property

Everything is great I'd love to stay in this property and I will stay there next time

None

Published on 08 Jul 2023

Charlie

with friends

4.0

Disappointing

there were a few small roaches in the door of the bathroom

Published on 27 Jun 2023

Caroline

family with young children

10.0

Exceptional

Came from Bromo and this hotel was a great way to relax after an early start. Clean comfortable with staff that were fan

Pool, staff were so helpful. Very clean beds really comfortable. Staff could not do enough for you. Indie the receptionist was great as was one of the senior staff who organised a doctor.

Need another lift

Published on 25 Jun 2023

Rosamia

young couple

7.0

Good

The room is spacy, the bed is comfy, clean, the staff are nice

The tv is too small, the parking area is too narrow, i have to wait in a long line before i can get out from the hotel

Published on 12 Jun 2023

Azimah

family with young children

10.0

Exceptional

Hotel staff very humble & polite towards guests nad the food are varities.

staff being trained well & polite

so far nothing.. everthing good & value for money

Published on 05 Jun 2023

Mehdi

solo traveller

9.0

Superb

very good Hotel in Surabaya

I recently had the pleasure of staying at the Best Western Papilo Surabaya in May 2023, and it was an exceptional experience from start to finish. The hotel staff, especially Mrs. Indi, went above and beyond to ensure my stay was memorable and comfortable. From the moment I arrived, the staff at Best Western Papilo Surabaya exhibited exceptional hospitality. Mrs. Indi stood out with her warm and welcoming demeanor, providing me with all the necessary information and making me feel right at home. Her willingness to assist with any inquiries or requests truly made a difference. The cleanliness of the room was remarkable. it was evident that great attention was given to maintaining a high standard of cleanliness. The comfortable bed and well-appointed amenities added to the overall satisfaction of my stay. One highlight of my experience was the breakfast offered at Best Western Papilo Surabaya. The variety and quality of the breakfast options were outstanding. From local delicacies to international dishes, there was something to please every palate. The attentive staff made sure that all my preferences were taken care of, and I started each day with a delicious and satisfying meal. Throughout my stay, the staff at Best Western Papilo Surabaya consistently displayed a genuine willingness to help and a commitment to excellent service. Whether it was providing recommendations for local attractions, arranging transportation, or attending to any special requests, they always went the extra mile to ensure my comfort and satisfaction. I cannot thank Mrs. Indi and the entire staff enough for their exceptional service during my stay at Best Western Papilo Surabaya. Their dedication, helpfulness, and attention to detail truly made me feel valued as a guest. If you are looking for a hotel with a friendly and helpful staff, impeccable cleanliness, and a delightful breakfast, I highly recommend Best Western Papilo Surabaya.

(Read More)

Published on 28 May 2023

Location & Nearby Places

Tegalsari (8.6 Km from city center)

Jalan Ahmad Yani 176-178 - Show on map

15 Nearby Attractions

Pelangi Park

0.4 km

Suroboyo Carnival Park

1.5 km

City of Tomorrow

1.6 km

Masjid al Akbar

1.8 km

Plaza Marina

2.6 km

Suroboyo Monument

4.0 km

See All Attractions

Other Recommended Stay Options

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The Southern Hotel Surabaya Formerly Ibis Styles Surabaya Jemursari

Best Western Papilio Hotel

Check Room Options And Availability

Room Types Available

About This Property

Best Western Papilio Hotel is featured in

Guest Ratings For This Property

Guest Reviews

Arzia

Exceptional

Comfy property

Charlie

Disappointing

Disappointing

Caroline

Exceptional

Came from Bromo and this hotel was a great way to relax after an early start. Clean comfortable with staff that were fan

Rosamia

Good

Good

Azimah

Exceptional

Hotel staff very humble & polite towards guests nad the food are varities.

Mehdi

Superb

very good Hotel in Surabaya

Sudari

Superb

Superb

Rosamia

Exceptional

Exceptional

Abdul

Exceptional

outstanding

Abdul

Exceptional

Exceptional

Location & Nearby Places

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