The Alana Surabaya, Surabaya

This property has been featured in "50 Best Hotels In Surabaya ".

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Room Types Available

Premier Double Room

Max 2 Adults

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The 30-squaremetre room is fitted with air conditioning, free minibar, free Wifi and a flat-screen satellite TV. It has wooden flooring and a seating area. The private bathroom includes a hairdryer, free toiletries and shower.Additional facilities include 2 bottles of mineral water replenished daily.

Deluxe Double Room

Max 2 Adults

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The 32-squaremetre room is fitted with free minibar, free WiFi, and a flat-screen satellite TV. It has carpeted floor and a seating area. The private bathroom includes a hairdryer, free toiletries and shower.

Suite

Max 2 Adults

1 Photo available

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Located on the non-smoking floor, this spacious air-conditioned suite is fitted with carpeted floors, free minibar, flat-screen cable TV and seating area. The private bathroom includes a hairdryer, free toiletries, bathtub and shower.It comes with a large living area and dining area.

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About This Property

Located at a 5-minute drive from City of Tomorrow, Suroboyo Carnival Night Market and Royal Plaza, The Alana Surabaya features an indoor pool. Free WiFi is available throughout the property. The Ala (Read More)na is located at a 5-minute drive from the biggest mosque in Surabaya, Al-Akbar and 20-minute drive Surabaya Town Square. The Juanda International Airport is a 20-minute drive. The property is a 30-minute drive from City Centre while the Sanggar Anggun Temple located in Kenjeran beach is a 45-minute drive. Jatim International Expo, DBL Arena, and Frontage Mega Project are within a short walking distance from the property. Each air-conditioned room is fitted with a wooden or carpet flooring, free minibar, flat-screen cable TV and seating area. The private bathroom includes a hairdryer, free toiletries and shower. The Alana Surabaya operates a 24-hour front desk. Guests can pamper themselves with a relaxing massage. Concierge services and valet parking are available for free. The Alana Surabaya offers 3 dining options. The Orzya Coffee Shop serves a variety of Indonesia, Asian and International cuisines. Light snacks, refreshing drinks and a selection of Indonesian and Asian cuisines can be enjoyed at Phoenix Lounge. The Cinnamon Cake Shop serves breads, chocolates, ice creams, cookies and cakes.

The Alana Surabaya is featured in

50 Best Hotels In Surabaya

Rp 258,000 onwards

Guest Ratings For This Property

8.4

Based on 300 Reviews

100% verified reviews

Comfort

8.78

Cleanliness

8.62

Value For Money

8.55

Facilities

8.5

Guest Reviews

Agustinus

young couple

9.0

Superb

Over all was good

The room and the gym

There is no enough chair in the lobby sometime we have to standing for quite sometime while waiting for the pick up

Published on 30 Dec 2023

Rama

family with young children

10.0

Exceptional

Food is good

Cleanliness need to upgrade

Published on 28 Dec 2023

Agus

review category business travellers

9.0

Superb

Nice

Location, comfort

the air conditioner in my room was too cold and the wind was too strong even though it was set to minimum

Published on 26 Dec 2023

Dewi

young couple

9.0

Superb

comfort place for relaxing

Location is perfect and facilities inside the room

nail

Published on 25 Dec 2023

Ang

family with young children

7.0

Good

Generally a pleasant Hotel to stay! Breakfast were included was not informed to me!

Staff are generally polite and courteous.. Staffs work diligently and helpful..

The room service "kitchen food" that I ordered dies not met my family members expectation. Wxpensive and not nice to eat! We atay at Novetel Surabaya before, their food taste well ... Especially the Cupuchino coffee (not hot and served in a tiny cup). The fry egg is too cooked- (egg yolk over cooked and hardened) Fried rice too hard and dry!

Published on 23 Dec 2023

Satrio

review category business travellers

10.0

Exceptional

Comfort and enjoyable

Room Quality n Cleaneless

Published on 07 Nov 2023

Nikodemus

family with young children

7.0

Good

Before the stay, everything is okay. Hotel staff help to confirm the change of check in and out period due to personal reason. Room is quite big, and location is near my family's home.

There is some issue when my mother in law visited hotel, she ask for my name but it is not helpful, they staff instead give reasons i/o just apologize. Another issue on the day of checkout, when having breakfast, hotel staff mentioned that the room number is not on the record. Why the record is not update from the reservations to restaurant. It is not professional..

Published on 29 Sep 2023

Yanuarti

young couple

8.0

Very good

to all staffs. they are friendly and efficient.

Nice and clean room with friendly staffs. The breakfast is amazing with its traditional meals and beverages.

the hallways outside the rooms need some renovations. The hotel can be very crowded with families with small children during the weekend.

Published on 17 Sep 2023

Oliver

family with young children

8.0

Very good

Restaurant food not very good.

Published on 17 Aug 2023

Sienny

review category business travellers

8.0

Very good

Nice

Staff quick respon n kindness and food special croisants the best

Need water bottle in the room for compliment no refill water

Published on 07 Jul 2023

Location & Nearby Places

Tegalsari (7.2 Km from city center)

Jl. Ketintang Baru I No. 10 - 12

15 Nearby Attractions

Pelangi Park

1.0 km

Plaza Marina

1.9 km

Suroboyo Monument

2.6 km

Masjid al Akbar

2.7 km

Surabaya Town Square

2.7 km

Flora Park

2.9 km

See All Attractions

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Top Facilities

parking

bar

wifi

pool

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All Facilities for The Alana Surabaya

Category	Facilities
Activities	Live music/performance.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Others	parking, bar, wifi, pool.
Miscellaneous	Non-smoking rooms, Lift.
Safety features	Staff follow all safety protocols as directed by local authorities.
Bathroom	Sauna, Bath, Shower, Private bathroom, Bath or shower, Free toiletries, Toilet paper, Toilet, Hairdryer, Slippers.
Room Amenities	Sofa, Sofa bed, Air conditioning, Interconnected room(s) available, Ironing facilities, Clothes rack, Desk, Hardwood or parquet floors, Seating Area, Carpeted, Safety deposit box.
Food & Drink	Refrigerator, Electric kettle, Dining area, Restaurant, Minibar, Room service, Dining table, Coffee house on site.
Safety & security	24-hour security, Fire extinguishers.
Cleaning services	Laundry.
Services & Extras	Wake-up service, Towels.
Media & Technology	TV, Satellite channels, Flat-screen TV, Telephone.
Common areas	Garden.
Reception services	Concierge service, Private check-in/check-out, 24-hour front desk.
Entertainment and family services	Books, DVDs, or music for children, Kids' club.
Transport	Airport shuttle, Airport shuttle (additional charge).
Pool and wellness	Massage, Fitness centre, Fitness, Personal trainer, Yoga classes.
Outdoor & View	City view, Terrace, View.

The Alana Surabaya

Check Room Options And Availability

Room Types Available

About This Property

The Alana Surabaya is featured in

Guest Ratings For This Property

Guest Reviews

Agustinus

Superb

Over all was good

Rama

Exceptional

Exceptional

Agus

Superb

Nice

Dewi

Superb

comfort place for relaxing

Ang

Good

Generally a pleasant Hotel to stay! Breakfast were included was not informed to me!

Satrio

Exceptional

Comfort and enjoyable

Nikodemus

Good

Good

Yanuarti

Very good

to all staffs. they are friendly and efficient.

Oliver

Very good

Very good

Sienny

Very good

Nice

Location & Nearby Places

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