The Alana Surabaya, Surabaya

This property has been featured in "50 Best Hotels In Surabaya ".

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Room Types Available

Premier Double Room

Max 2 Adults

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The 30-squaremetre room is fitted with air conditioning, free minibar, free Wifi and a flat-screen satellite TV. It has wooden flooring and a seating area. The private bathroom includes a hairdryer, free toiletries and shower.Additional facilities include 2 bottles of mineral water replenished daily.

Deluxe Double Room

Max 2 Adults

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The 32-squaremetre room is fitted with free minibar, free WiFi, and a flat-screen satellite TV. It has carpeted floor and a seating area. The private bathroom includes a hairdryer, free toiletries and shower.

Suite

Max 2 Adults

1 Photo available

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Located on the non-smoking floor, this spacious air-conditioned suite is fitted with carpeted floors, free minibar, flat-screen cable TV and seating area. The private bathroom includes a hairdryer, free toiletries, bathtub and shower.It comes with a large living area and dining area.

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About This Property

Located at a 5-minute drive from City of Tomorrow, Suroboyo Carnival Night Market and Royal Plaza, The Alana Surabaya features an indoor pool. Free WiFi is available throughout the property.The Alana (Read More) is located at a 5-minute drive from the biggest mosque in Surabaya, Al-Akbar and 20-minute drive Surabaya Town Square. The Juanda International Airport is a 20-minute drive. The property is a 30-minute drive from City Centre while the Sanggar Anggun Temple located in Kenjeran beach is a 45-minute drive. Jatim International Expo, DBL Arena, and Frontage Mega Project are within a short walking distance from the property.Each air-conditioned room is fitted with a wooden or carpet flooring, free minibar, flat-screen cable TV and seating area. The private bathroom includes a hairdryer, free toiletries and shower.The Alana Surabaya operates a 24-hour front desk. Guests can pamper themselves with a relaxing massage. Concierge services and valet parking are available for free.The Alana Surabaya offers 3 dining options. The Orzya Coffee Shop serves a variety of Indonesia, Asian and International cuisines. Light snacks, refreshing drinks and a selection of Indonesian and Asian cuisines can be enjoyed at Phoenix Lounge. The Cinnamon Cake Shop serves breads, chocolates, ice creams, cookies and cakes.

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Guest Ratings For This Property

8.4

Based on 276 Reviews

100% verified reviews

Comfort

8.78

Cleanliness

8.64

Value For Money

8.58

Facilities

8.51

Guest Reviews

Agustinus

young couple

9.0

Superb

Over all was good

The room and the gym

There is no enough chair in the lobby sometime we have to standing for quite sometime while waiting for the pick up

Published on 30 Dec 2023

Rama

family with young children

10.0

Exceptional

Food is good

Cleanliness need to upgrade

Published on 28 Dec 2023

Agus

review category business travellers

9.0

Superb

Nice

Location, comfort

the air conditioner in my room was too cold and the wind was too strong even though it was set to minimum

Published on 26 Dec 2023

Dewi

young couple

9.0

Superb

comfort place for relaxing

Location is perfect and facilities inside the room

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Published on 25 Dec 2023

Ang

family with young children

7.0

Good

Generally a pleasant Hotel to stay! Breakfast were included was not informed to me!

Staff are generally polite and courteous.. Staffs work diligently and helpful..

The room service "kitchen food" that I ordered dies not met my family members expectation. Wxpensive and not nice to eat! We atay at Novetel Surabaya before, their food taste well ... Especially the Cupuchino coffee (not hot and served in a tiny cup). The fry egg is too cooked- (egg yolk over cooked and hardened) Fried rice too hard and dry!

Published on 23 Dec 2023