Best Western Premier Richmond City Gateway

4303 Commerce Rd

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This property has been featured in "41 Best Hotels In Richmond ".

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Room Types Available

King Room with Mobility Accessible Tub
  • Max 2 Adults
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    The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room features a wardrobe, a safe deposit box, parquet floors, heating and a flat-screen TV. The unit has 1 bed.

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    Queen Room with Two Queen Beds
  • Max 4 Adults
  • 1 Photo available
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    Featuring free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. This quadruple room is air-conditioned and has a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a dressing room. The unit has 2 beds.

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    King Room
  • Max 2 Adults
  • Read More

    Offering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV. The unit offers 1 bed.

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    King Room with Bath Tub - Disability Access
  • Max 2 Adults
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    The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room has carpeted floors, a seating area with a flat-screen TV, a wardrobe, a safe deposit box, as well as a dressing room. The unit has 1 bed.

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    Queen Room with Two Queen Beds and Bath Tub - Disability Access
  • Max 4 Adults
  • 1 Photo available
  • Read More

    Providing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 2 beds.

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    One-Bedroom King Suite with Sofa Bed
  • Max 4 Adults
  • 2 Photos available
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    This spacious suite consists of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The suite provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV. The unit offers 2 beds.

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    One-Bedroom King Suite with Bath Tub and Sofa Bed - Disability Access
  • Max 4 Adults
  • 2 Photos available
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    This spacious suite comprises 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite provides a flat-screen TV, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 2 beds.

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    Executive King Room with Sofa Bed
  • Max 4 Adults
  • Read More

    The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room offers a wardrobe, a safe deposit box, parquet floors, heating, as well as a flat-screen TV. The unit has 2 beds.

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    View All Rooms

    About This Property

    Located off Interstate 95, Best Western Premier Richmond City Gateway features a full-service restaurant with 9 large flat-screen TVs. It also offers a 24-hour gym and rooms with free Wi-Fi. All roo (Read More)ms at Best Western Premier Richmond City Gateway include a 50-inch flat-screen TV, work desk and a tea/coffee maker for in-room hot drinks. They are styled in soft neutral colors with wood furniture. Best Western Premier Richmond City Gateway offers guests an outdoor pool and sundeck. The business center has 2 computer stations with fax, copy and printing services. The sport-themed Victory Bar and Grill restaurant serves American cuisine, along with daily specials. The adjacent bar features 50’’ flat-screen TVs and an extensive wine and spirits menu. Downtown Richmond is just 10 minutes’ drive from this hotel and the Science Museum of Virginia is 9 miles away. Richmond International Airport is 20 minutes away by car.

    Best Western Premier Richmond City Gateway is featured in

    Guest Ratings For This Property

    7.5
    Based on 804 Reviews
    100% verified reviews

    Comfort

    7.98

    Cleanliness

    7.97

    Value For Money

    7.59

    Facilities

    7.78

    Guest Reviews

    Supersonico11
    family with young children
    5.0
    Passable
    Passable
    Good attention
    Cleaning

    Published on 30 Dec 2023

    Chris
    solo traveller
    9.0
    Superb
    Superb
    Everything
    No breakfast included

    Published on 21 Dec 2023

    Sabrena
    solo traveller
    2.0
    Very poor
    Absurd, Should be $20/night.
    Proximity off the highway
    The price. ESPECIALLY for what you get The front desk staff was horrific The shower flooded TWICE THE price The smell

    Published on 21 Dec 2023

    Katherine
    young couple
    7.0
    Good
    Enjoyed staying here. Front desk employees are nice and helpful.
    Convenient location. Room cleanliness was good.
    Shower drain was clogged.

    Published on 16 Dec 2023

    Bill
    young couple
    4.0
    Disappointing
    Close to 95. Basic hotel. No restaurant to walk to near by. The on site restaurant was closed. And no breakfast was disa
    Beds were good.
    Location. Not near restaurants

    Published on 13 Dec 2023

    Franke
    young couple
    7.0
    Good
    Good
    The bed was comfortable. Location gave easy access to highway.
    The idea that people would rather pay for ala carte breakfast than have complimentary buffet breakfast is misguided. I can't imagine guests preferring that. The light as we entered the room would go off and on on its own. so we did without it. The inroom coffee maker had to be held down by hand to have it work. It should be fixed or replaced.

    Published on 08 Dec 2023

    Precious
    young couple
    9.0
    Superb
    It was good overall and I enjoyed my stay. I felt clean and the bed was comfortable.
    The hotel was clean and the staff was very polite.
    When I checked the room out it said my stay included free breakfast and that wasnt an option when I got there.

    Published on 27 Nov 2023

    Aubri
    family with young children
    6.0
    Pleasant
    Pleasant
    The location
    My hotel room wasnt clean at all

    Published on 27 Nov 2023

    Skylor
    young couple
    8.0
    Very good
    Very good
    The room itself was very up to date and a good size. The king bed was super comfortable. The bathroom was extremely clean. You can definitely feel like you're at home there. The atmosphere was quiet and calming in the entire hotel. Staff was very friendly and welcoming. Experience overall was absolutely amazing despite some cleaning issues.
    The sheets and rags had stains on them. The floor looked clean, but when walking around barefoot, feet would get dirty from lack of mopping. The coffeemaker had old coffee in the water and bad mold spores as if it hadn't been checked or cleaned in a while.

    Published on 16 Nov 2023

    Roslyn
    young couple
    8.0
    Very good
    Overall, we were pleased with our stay.
    They dont offer a complimentary breakfast but they have a place on site to get a variety of breakfast items. I had a sandwich and my husband had pancake bites. We enjoyed both.
    We had to change rooms because of an odor in the first room. So thankful they were able to give us another room but still, a little inconvenient.

    Published on 15 Nov 2023

    Top Facilities

    parking

    bar

    wifi

    pool

    food

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    All Facilities for Best Western Premier Richmond City Gateway

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Others bar, pool, food, parking, wifi.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Visual aids: Braille, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Lower bathroom sink, Non-smoking throughout, Visual aids: Tactile signs.
    Safety features Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
    Accessibility Upper floors accessible by elevator, Toilet with grab rails, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Bath, Shower, Toilet, Additional toilet.
    Room Amenities Drying rack for clothing, Sofa bed, Air conditioning, Wardrobe or closet, Dressing room, Clothes rack, Desk, Shallow end, Seating Area, Carpeted, Iron, Safety deposit box, Ironing facilities, Heating, Hardwood or parquet floors, Socket near the bed, Cleaning products.
    Food & Drink Refrigerator, Microwave, Vending machine (drinks), Restaurant, Grocery deliveries, Kid-friendly buffet, Vending machine (snacks), Coffee machine, Special diet menus (on request), Kid meals, Outdoor furniture, Tea/Coffee maker.
    Safety & security Smoke alarms, Security alarm, Fire extinguishers, CCTV in common areas, Carbon monoxide detector.
    Cleaning services Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service, Key access.
    Media & Technology TV, Radio, Laptop safe, Flat-screen TV, Telephone.
    Common areas Sun terrace.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services ATM/cash machine on site, 24-hour front desk, Express check-in/check-out.
    Physical distancing Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    Pool and wellness Fitness centre, Sun loungers or beach chairs.
    Shops Minimarket on site.
    ₹112 Onwards