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Hampton Inn & Suites Richmond Short Pump, Va

(1 kms from Short Pump Mall)
12341 West Broad Street - Show on map

Ranked 11 out of 41 best hotels in richmond

8.9
299 reviews

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Room Types Available

King Studio Suite - Non Smoking
  • Max 4 Adults
    •
  • 1 Photo available
    •

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    This studio has air conditioning, a tea and coffee maker and a flat-screen TV. The unit has 1 bed.

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    King Studio Suite - Hearing Access/Non-Smoking
  • Max 4 Adults
    •
  • 1 Photo available
    •

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    This studio has air conditioning, a tea and coffee maker and a flat-screen TV. The unit has 1 bed.

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    King Room
  • Max 2 Adults
    •

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    This double room features air conditioning, a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.

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    Queen Room with Two Queen Beds
  • Max 4 Adults
    •

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    This quadruple room has air conditioning, a tea and coffee maker and a flat-screen TV. The unit has 2 beds.

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    Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
  • Max 4 Adults
    •

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    This quadruple room has air conditioning, a tea and coffee maker and a flat-screen TV. The unit has 2 beds.

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    King Room - Hearing Access/Non-Smoking
  • Max 2 Adults
    •

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    View Deal
    This double room features air conditioning, a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.

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    Queen Room with Bath Tub - Mobility Access/Non-Smoking
  • Max 4 Adults
    •

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    This quadruple room features air conditioning, a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.

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    Hampton Inn & Suites Richmond Short Pump, Va is featured in

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    Guest Ratings For This Property

    8.9
    Based on 299 Reviews
    100% verified reviews

    Comfort

    9.16

    Cleanliness

    9.22

    Value For Money

    8.57

    Facilities

    9.17

    Reviewers Mention About Hampton Inn & Suites Richmond Short Pump, Va

    The Hampton Inn & Suites Richmond Short Pump, VA receives praise for its excellent service, with specific mention of Susan at the front desk and Cecilia who prepares delicious breakfast omelettes. Th (Read More)e hotel is modern with spacious rooms and offers amenities for disabled guests. The staff are friendly and helpful, and the location is convenient for shops and restaurants. Guests appreciate the cleanliness of the rooms and the quietness of the building. However, there are some minor issues with missing remotes and the possibility of taking up a handicap room without needing it. Overall, it is a favorable and clean experience.

    Guest Reviews

    Monet
    young couple
    10.0
    Exceptional
    Exceptional
    Everything was amazing.
    For more breakfast options, pork is heavy on the menu, for those who can not eat pork, it limits what is available The thermostat is awful. I could not operate it to get the heat/ac off and on easily.

    Published on 18 Dec 2023

    Shaynelle
    young couple
    10.0
    Exceptional
    Exceptional
    N/A
    N/A

    Published on 27 Nov 2023

    Herbert
    young couple
    10.0
    Exceptional
    Great experience. Will definitely stay there again.
    Large and clean rooms, excellent breakfast. Super friendly staff.

    Published on 23 Nov 2023

    Cynthia
    young couple
    10.0
    Exceptional
    I was so please with the stay and would recommend this hotel to anyone looking to stay in the area.
    Breakfast was great, including the selection. The area to have breakfast was wonderful and homey.
    There was a Kuerig in the room which was nice but there was only one regular and one decaf coffee and no tea selections.

    Published on 15 Nov 2023

    Maryland
    young couple
    9.0
    Superb
    It was overall a good stay. Just minor adjustments could have made the experience better
    Location. Cleanliness, staff
    There was a used coffee filter sitting on the table upon arrival. There was also dust and food particles on the remote.

    Published on 30 Oct 2023

    Kenneth
    young couple
    10.0
    Exceptional
    Everything was great
    Everything
    Nothing

    Published on 25 Oct 2023

    Deborah
    family with young children
    9.0
    Superb
    Superb
    Friendly staff, clean and comfortable room, perfect location
    Not a thing

    Published on 16 Oct 2023

    April
    solo traveller
    10.0
    Exceptional
    Exceptional
    Location very convenient and close to a lot of stores.
    My wifi serves sucked.

    Published on 11 Oct 2023

    Stephania
    young couple
    6.0
    Pleasant
    Thanks Mrs. Susan for being professional and for making my check-in amazing
    Great location
    Miller was at the front desk when I checked in and he NEVER acknowledged me. However, Mrs Susan was a jewel. Thanks Mrs. Susan for being the reason I didnt change hotels. I noticed dogs at this location and I clearly remember reading no dogs prior to booking. No dogs allowed was a primary reason I chose this location

    Published on 09 Oct 2023

    Scott
    family with young children
    7.0
    Good
    Good
    Hot water was lacking.

    Published on 02 Oct 2023

    Top Facilities

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