Best Western York House Hotel

14-22 Royal Parade
7.8
1716 reviews

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This property has been featured in "37 Best Hotels In Eastbourne ".

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Room Types Available

Standard Double Room
  • Max 2 Adults
    •
  • 1 Photo available
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    Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room features a flat-screen TV, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views. The unit has 1 bed.

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    Standard Twin Room
  • Max 2 Adults
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    Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room offers a flat-screen TV, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views. The unit has 2 beds.

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    Deluxe King Room
  • Max 2 Adults
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    This double room's special feature is the spa bath. Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV, a tea and coffee maker, a wardrobe, a dressing room as well as sea views. The unit offers 1 bed.

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    Executive Family Room with Double and Single Bed
  • Max 3 Adults
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    Featuring free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. The family room features a flat-screen TV, a tea and coffee maker, a wardrobe, a sofa as well as sea views. The unit has 2 beds.

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    Executive King Room
  • Max 2 Adults
    •
  • 1 Photo available
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    Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room provides a tea and coffee maker, a wardrobe, a sofa, a flat-screen TV, as well as sea views. The unit offers 1 bed.

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    Family Room with Double and Two Single Beds
  • Max 4 Adults
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    Offering free toiletries, this quadruple room includes a private bathroom with a bath or a shower and a hairdryer. The quadruple room offers a tea and coffee maker, a wardrobe, a carpeted floor, a flat-screen TV, as well as sea views. The unit has 3 beds.

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    King Studio
  • Max 2 Adults
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    Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. In the kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The double room features a flat-screen TV, a tea and coffee maker, a wardrobe, a carpeted floor as well as sea views. The unit has 1 bed.

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    One-Bedroom Apartment with Double Bed
  • Max 2 Adults
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    Offering free toiletries, this apartment includes a private bathroom with a bath or a shower and a hairdryer. The fully equipped kitchenette has a stovetop, a refrigerator, kitchenware and an oven. The apartment offers a tea and coffee maker, a wardrobe, a sofa, a flat-screen TV, as well as city views.

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    Superior Apartment with Two Double Beds
  • Max 4 Adults
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    Guests will have a special experience as the apartment features a spa bath. Providing free toiletries, this apartment includes a private bathroom with a bath or a shower and a hairdryer. Meals can be prepared in the kitchen, which is equipped with a stovetop, a refrigerator, kitchenware and an oven. The apartment provides a tea and coffee maker, a wardrobe, a sofa, a flat-screen TV, as well as sea views.

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    Double Room with Sea View - Non-Smoking
  • Max 2 Adults
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    Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a carpeted floor, a flat-screen TV, as well as sea views. The unit offers 1 bed.

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    Small Double Room - Non-Smoking
  • Max 2 Adults
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    Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room offers a flat-screen TV, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views. The unit offers 1 bed.

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    About This Property

    With an indoor swimming pool and free Wi-Fi, York House has a stunning seafront position. It is less than 400 metres from the pier, and only 20 metres from the gently sloping beach. The Victorian Be (Read More)st Western York House Hotel has been family-run since 1896. Eastbourne’s shops and theatres can be reached in around 10 minutes’ walk. Guests can relax on the sea-view terrace, and enjoy cocktails. Drinks are also offered at Verandah Bar, and good food and wine is available in the dining room. Limited on-street car-parking in front of the hotel may be available (at an additional cost), with a discount voucher to be collected at check-in. Side street parking is unrestricted but the hotel cannot guarantee parking spaces.

    Best Western York House Hotel is featured in

    Guest Ratings For This Property

    7.8
    Based on 1716 Reviews
    100% verified reviews

    Comfort

    8.08

    Cleanliness

    8.06

    Value For Money

    7.68

    Facilities

    7.88

    Guest Reviews

    Sarah
    solo traveller
    7.0
    Good
    Good
    Views from room fabulous. Excellent location.
    Continental buffet options were ok - bit expensive for undercooked croissants and pain au chocolat. The hot breakfast was a la carte and was alright, could be better. Staff friendly though.

    Published on 02 Jan 2024

    Chris
    family with young children
    3.0
    Poor
    We have been twice now not that impressed wont go back
    Breakfast we enjoyed staff seemed manic or slow dishwasher not cleaning dishes well. Food good plenty of it Reception very helpful and attentive going the extra mile. Sea view lovely Shower hot and encased well
    Swimming pool and changing room not looked at left to feel dirty Unfortunately damp spot in our room Cold during the night but extra blanket brought quickly shabby curtains in room breakfast dishes felt unclean dishwasher needs help.

    Published on 01 Jan 2024

    Danny
    family with young children
    10.0
    Exceptional
    Exceptional
    Clean and affordable
    Weather

    Published on 01 Jan 2024

    Stephen
    young couple
    10.0
    Exceptional
    Have stayed before which is why we returned. Staff friendly, nice bonus with the pool.
    Seafront location

    Published on 29 Dec 2023

    Jackie
    family with young children
    10.0
    Exceptional
    Enjoyed our stay
    Loved the swimming pool. Rooms were nice and comfortable bed. Breakfast nice
    Too much dust on the wardrobe shelves and some blood stains on the duvet cover

    Published on 28 Dec 2023

    Peggy
    solo traveller
    8.0
    Very good
    Choose to stay when visiting Eastbourne as they have the added bonus of a good ( but little) indoor.
    All to usual good standards.
    Nothing

    Published on 27 Dec 2023

    Julia
    family with young children
    10.0
    Exceptional
    always believe.
    I like a location and the pool inside:) Old architecture:)
    Carpet :)

    Published on 23 Dec 2023

    Michael
    solo traveller
    10.0
    Exceptional
    Comfortable
    Nice welcome from staff , happy all round
    Nothing

    Published on 21 Dec 2023

    Leanne
    solo traveller
    8.0
    Very good
    Best stay, Best York Hotel
    Cleanliness throughout. Professional friendly staff. Beautiful views. Comfortable bed.
    I can't fault the establishment. Exceeded my expectations. Definitely value for money.

    Published on 21 Dec 2023

    Michael
    young couple
    4.0
    Disappointing
    had expected better-live quite local and never stayed before
    Indoor heated swimming pool-open 0700-2130 daily; excellent facility and only other hotel that has one in Eastbourne is The Grand which is 5* and 3 times more expensive to stay at!!
    Oh dear where does one start. Have sent to Hotel whole string of issues to answer and now been given 40 refund .Ranges from stained carpet by bedside /bad bed springing/very ingrained dirt on both windows/tv stand needing better wall bracket that swivels/lift did not easily function -up and down lights not working on 2nd floor/difficulty in getting down to ground floor with no clear signage to reception /instant coffee in a 3* hotel not acceptable in this day and age-should have cafetierre's IF asked for with real coffee/room thermostat far too high-switched 1 radiator off; still took 12 hours to cool down.
    (Read More)

    Published on 16 Dec 2023

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    Top Facilities

    bar

    food

    wifi

    pool

    See All Facilities

    All Facilities for Best Western York House Hotel

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Beach.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Others bar, pool, food, wifi.
    Miscellaneous Family rooms, Facilities for disabled guests, Non-smoking rooms, Lift, Designated smoking area, Pet basket, Pet bowls, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available.
    Accessibility Upper floors accessible by elevator.
    Bathroom Private bathroom, Bath or shower, Spa bath, Free toiletries, Toilet paper, Additional bathroom, Hairdryer, Slippers, Toilet, Additional toilet, Bathrobe.
    Room Amenities Sofa, Sofa bed, Air conditioning, Wardrobe or closet, Dressing room, Desk, Shallow end, Carpeted, Safety deposit box, Fan, Heating, Socket near the bed.
    Food & Drink Wine/champagne, Refrigerator, Electric kettle, Microwave, Kitchenware, Restaurant, Toaster, Stovetop, Kitchenette, Kitchen, Packed lunches, Oven, Coffee machine, Special diet menus (on request), Outdoor furniture, Room service, Tea/Coffee maker.
    Safety & security Smoke alarms, CCTV outside property, 24-hour security, Fire extinguishers, CCTV in common areas, Carbon monoxide detector.
    Cleaning services Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service, Key access.
    Media & Technology TV, Flat-screen TV, Telephone.
    Common areas Sun terrace.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services 24-hour front desk, Express check-in/check-out, Luggage storage.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
    General Pets allowed.
    Pool and wellness Beachfront.
    Outdoor & View City view, Terrace, Sea view.

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