Casa Tropical, Cancun

This property has been featured in "47 Villas In Cancun ".

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Room Types Available

Triple Room with Shared Bathroom

Max 4 Adults

4 Photos available

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Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and an oven. This air-conditioned triple room includes a TV with streaming services, a shared bathroom as well as a patio. The unit offers 2 beds.

Double Room with Shared Bathroom

Max 2 Adults

5 Photos available

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In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. This air-conditioned double room is comprised of a TV with streaming services, a shared bathroom as well as a patio. The unit has 1 bed.

Double Room with Shared Bathroom

Max 2 Adults

5 Photos available

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Offering free toiletries, this double room includes a shared bathroom with a walk-in shower and a hairdryer. Guests can make meals in the kitchen that is fitted with a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned double room offers a TV with streaming services, a tea and coffee maker, a seating area, a dining area as well as garden views. The unit has 1 bed.

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About This Property

Casa Tropical offers accommodation within 1.6 km of the centre of Cancn, with free WiFi, and a kitchen with a microwave, a toaster and a fridge. With quiet street views, this accommodation features a (Read More) patio. The accommodation provides airport transfers, while a car rental service is also available.All units come with air conditioning, a TV with streaming services, an oven, a coffee machine, a walk-in shower, a hair dryer and a desk. Some units feature a terrace and/or a balcony with garden or inner courtyard views. At the guest house, the units include bed linen and towels.Guests can also relax in the garden or in the shared lounge area.Popular points of interest near the guest house include Beto Avila Stadium, Cancun Government Palace and Cancun Bus Station. The nearest airport is Cancn International Airport, 17 km from Casa Tropical.

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Guest Ratings For This Property

8.4

Based on 308 Reviews

100% verified reviews

Comfort

8.68

Cleanliness

8.68

Value For Money

8.8

Facilities

8.42

Guest Reviews

Joana

young couple

9.0

Superb

Very nice apartment, but needs to be better maintained

Very spacious, two big beds, kitchen has more or less what youd need

One of the windows doesnt really close so theres noise from the outside, its only a net. The bathroom was quite small and there were bugs everywhere in the house, even a cockroach

Published on 19 Dec 2023

Sara

young couple

4.0

Disappointing

While we resolved the issue afterwards, my partner and I were very disappointed with our booking. Prior to booking, the staff were very communicative and we were looking forward to our stay here. However, although it was communicated with the staff, my partner and I arrived late at night after a long day of traveling and travel delays in the area. When we arrived and opened our lockbox to our room, the key was nowhere to be found. Due to the time, no one was available to speak with us and resolve the issue, so we had to book a completely different place nearby. We were pleased with the eventual cooperation and assistance (and full refund), but just something to take note of. If we hadn't received a full refund, I would've rated them lower, but we were thankful that they did this.

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Published on 01 Dec 2023

Lara

solo traveller

10.0

Exceptional

Relaxing and comfortable.

The place was so beautiful and spacious! It was very neat and well equipped. Also a good location in the city.

Published on 22 Nov 2023

Louis

solo traveller

8.0

Very good

Frustrating directions and customer service

Fully equipped kitchen. It really adds pleasure to being in a foreign country to be able to make your own meals. Because it is on a residential street, not a commercial street, the neighborhood is much quieter than a hotel. No constant car and motorcycle noise, sirens, horns honking, motorcycles revving their motors, etc. Just a couple dogs fighting. I'm sensitive to noise

No instructions on how to light the gas burners on the range and the oven looked mysterious. Maybe, it was just a place to store pots and pans and there was no oven. Also, I couldn't find the lighter. Locating the BnB is confusing. They need to give more elaborate directions to foreigners than for Mexicans. They could take photos of the businesses on the corner, for instance, so we know what street to turn on from the main street Also, they sent me photos of the gate code box that were different from the actual code box, so that didn't help. Customer service is done primarily through messaging, rather than in person, so they need to streamline the process. If English is not easy for them, they need to either look more words up in the dictionary or ask us to write in Spanish. The customer can do that in one of two ways. Either through translating the text or through self-knowledge. I had to repeat myself multiple times, just getting silence on the other end, not knowing if they understood my request. And in trying to see if my room had been cleaned and I could come from the previous hotel, it took an hour for them to give me an answer, even though only 2 out of the 5 rooms were occupied. They are slow and inefficient. They kept responding and showing respect, but I was hoping for more than just being sucked up to. Maybe, that is a common desire, to be sucked up to. If telling us English is a problem for them would make the customer lose confidence in the business, they can just request we write in Spanish and not make a big deal out of it

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Published on 17 Nov 2023