Charme Hotel Hancelot

Vijfwindgatenstraat 19
7.8
1797 reviews

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This property has been featured in "50 Best Hotels In Ghent ".

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Room Types Available

Comfort Double Room
  • Max 2 Adults
    •

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    This room features a seating area and flat-screen TV.Please note that the room is located on the 3rd floor and that there is no elevator in this monumental building.Please note that this room does not accommodate extra beds.

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    Deluxe Double Room
  • Max 2 Adults
    •

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    This spacious room has high ceilings.Please note that the room is located on the 2nd floor and that there is no elevator in this monumental building.

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    Superior Double Room
  • Max 2 Adults
    •
  • 9 Photos available
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    This spacious bedroom includes a seating area with a flat-screen TV and a luxurious bathroom.

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    About This Property

    Charme Hotel Hancelot is located in a former baron’s town house with elegant décor, only a 15-minute walk from the Belfort. It benefits from free Wi-Fi as well as a meeting room. There is a tram stop (Read More) right next to the hotel that offers a direct connection to the city centre. This hotel offers spacious rooms with a flat-screen TV, free Wi-Fi, antique furniture and original features including high ceilings. There is a lobby lounge with a fireplace and a tree-shaded terrace in the garden for warmer weather. Hotel Hancelot serves a daily buffet breakfast in the grand breakfast room. Parking option is available on the poperty, reservation is recommended. Capitole Gent theatre is a 10-minute walk from the hotel. Ghent University Hospital is just over a 10-minute car ride from Charme Hotel Hancelot.

    Charme Hotel Hancelot is featured in

    Guest Ratings For This Property

    7.8
    Based on 1797 Reviews
    100% verified reviews

    Comfort

    7.67

    Cleanliness

    7.77

    Value For Money

    7.71

    Facilities

    7.56

    Guest Reviews

    Milos
    young couple
    7.0
    Good
    Small hotel close to city center
    Fast check in, charming old style house with high ceilings & broad hallways, excellent breakfast, parking available - but you need to tell upfront, 5 min walk to city center, welcoming & helpful staff
    it's an oldie style house, therefore the floors will squeak, the neighbors will be heard, the heating will be slow to act. I can imagine someone booking this and complain. My wife liked it and I'm not complaining :)

    Published on 28 Dec 2023

    Filip
    young couple
    7.0
    Good
    Experience Ghent as from the first step.
    Located near the city centre, all is at walking distance (or public transport). You don't need your car! Very cool hotel, charming as it says. The staff is very friendly and willing to help you anytime.
    No bad experience at all.

    Published on 06 Dec 2023

    Elizabeth
    young couple
    5.0
    Passable
    Disappointed trip away
    The staff were really helpful when we complained. The breakfast was lovely.
    The pictures look much better than the hotel. We had to change rooms as the curtains were falling off, it was unclean and the bathroom smelt like a public lavatory. One of the days the staff failed to keep replenishing the breakfast and we had to keep asking. But the person who normally did it was exceptional.

    Published on 04 Dec 2023

    Karen
    young couple
    8.0
    Very good
    A lovely stay in a charming quaint hotel.
    A quaint original hotel with loads of charm. Walking distance to town centre.
    No lift but thats to be expected considering its age.

    Published on 28 Nov 2023

    Maria
    young couple
    9.0
    Superb
    Superb
    All
    Nothing, maybe some maintenance work to do but it was so cool!

    Published on 19 Nov 2023

    Bryony
    young couple
    10.0
    Exceptional
    Warmly recommended, beautiful Ghent merchants hotel particulier.
    Fantastic breakfast, super-helpful staff, couldnt have been kinder about our extremely late arrival and parking request. The building is beautiful, recalls a Wes Anderson movie.

    Published on 08 Nov 2023

    Timothy
    young couple
    9.0
    Superb
    Excellent choice for a few days exploring Ghent!
    Superb buffet breakfast. Excellent location - easy to walk into Ghent centre. Very helpful staff and personal garage parking near hotel.
    Lots of stairs if your room is up at the top, with no lift. We had not anticipated that my wife's knees were bad, but taken slowly there was no problem!

    Published on 30 Oct 2023

    Fabrizio
    review category business travellers
    7.0
    Good
    Good
    You have to go up quite a steep flight od stairs

    Published on 20 Oct 2023

    Adrienne
    solo traveller
    8.0
    Very good
    A beautiful charming hotel with super helpful staff.
    I loved the old timber and the homely feel of the lobby. I loved the buffet breakfasts. I loved that I could open the windows. The bed was super comfortable. I loved the old furniture in the room. The staff were super helpful! Close to the tram stop.
    The stairs to the second floor were dark. There was no nonslip mat in the bathtub.

    Published on 17 Oct 2023

    Janeta
    review category business travellers
    8.0
    Very good
    Very good
    Interesting House. A house with character, charming.

    Published on 12 Oct 2023

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    Top Facilities

    parking

    bar

    wifi

    See All Facilities

    All Facilities for Charme Hotel Hancelot

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Others parking, bar, wifi.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available.
    Accessibility Upper floors accessible by stairs only.
    Bathroom Bath, Shower, Private bathroom, Bath or shower, Spa bath, Free toiletries, Toilet paper, Toilet, Hairdryer.
    Room Amenities Sofa, Heating, Wardrobe or closet, Extra long beds (> 2 metres), Clothes rack, Hardwood or parquet floors, Socket near the bed, Seating Area, Safety deposit box, Fan.
    Food & Drink Wine/champagne, Special diet menus (on request), Electric kettle, Kid-friendly buffet, Outdoor furniture, Tea/Coffee maker.
    Safety & security 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
    Cleaning services Daily housekeeping.
    Services & Extras Towels, Key access, Alarm clock.
    Media & Technology Cable channels, Satellite channels, Flat-screen TV.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Common areas Shared lounge/TV area, Garden.
    Reception services Express check-in/check-out, Private check-in/check-out, Luggage storage.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.

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