Hotel

Heirloom - The Mansion

71 Hoogstraat
7.0
(1624 reviews)

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This property has been featured in "50 Best Hotels In Ghent ".

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Duplex Studio

  • Max 2 Adults
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    Featuring free toiletries, this studio includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned studio features a flat-screen TV with streaming services, a coffee machine, a seating area, parquet floors as well as city views. The unit has 1 bed.

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    Duplex Suite

  • Max 3 Adults
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    This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with streaming services, a coffee machine, a seating area, a sofa as well as city views. The unit has 2 beds.

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    Superior Triple Room

  • Max 3 Adults
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    Featuring free toiletries, this triple room includes a private bathroom with a walk-in shower and a hairdryer. The triple room features a coffee machine, a seating area, a sofa, a flat-screen TV with streaming services, as well as city views. The unit has 2 beds.

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    Superior Double Room

  • Max 2 Adults
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    Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room features a flat-screen TV with streaming services, a coffee machine, a seating area, parquet floors as well as city views. The unit has 1 bed.

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    Deluxe Room

  • Max 2 Adults
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    Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room provides a flat-screen TV with streaming services, a coffee machine, parquet floors, heating as well as city views. The unit offers 1 bed.

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    Queen Room - Disability Access

  • Max 2 Adults
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    Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This wheelchair accessible double room has air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit has 1 bed.

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    King Suite with Balcony

  • Max 3 Adults
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    This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with streaming services, a coffee machine, a seating area, a sofa as well as city views. The unit offers 3 beds.

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    Queen Room with Balcony

  • Max 2 Adults
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    This air-conditioned double room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a balcony with city views. The unit has 1 bed.

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    Superior Queen Room

  • Max 2 Adults
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    Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room offers a flat-screen TV with streaming services, a coffee machine, parquet floors, heating as well as city views. The unit offers 1 bed.

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    All Facilities for Heirloom - The Mansion

    Category Facilities
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Others food, wifi.
    Miscellaneous Family rooms, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available.
    Accessibility Upper floors accessible by stairs only, Toilet with grab rails, Entire unit located on ground floor, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Free toiletries, Toilet paper, Hairdryer, Shower, Toilet.
    Room Amenities Sofa, Sofa bed, Air conditioning, Clothes rack, Desk, Seating Area, Tile/marble floor, Heating, Hardwood or parquet floors, Socket near the bed.
    Food & Drink Dining table, Coffee machine, Outdoor dining area, Outdoor furniture.
    Safety & security Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
    Cleaning services Daily housekeeping.
    Services & Extras Towels, Linen.
    Media & Technology Streaming service (like Netflix), Flat-screen TV.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
    Reception services Concierge service, Express check-in/check-out, Invoice provided, Private check-in/check-out.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    Transport Car hire, Shuttle service.
    Outdoor & View City view, Balcony.

    About This Property

    Located in Ghent, 44 km from Boudewijn Seapark, Heirloom - The Mansion features views of the city. The property is set 44 km from Damme Golf, 45 km from Minnewater and 45 km from Bruges Train Station. The property is non-smoking and is situated 3.2 km from Sint-Pietersstation Gent. The rooms in the hotel are fitted with a coffee machine. Featuring a private bathroom with a shower and free toiletries, rooms at Heirloom - The Mansion also boast free WiFi, while certain rooms have a balcony. At the accommodation rooms include bed linen and towels. Bruges Concert Hall is 46 km from Heirloom - The Mansion, while Beguinage is 46 km from the property. The nearest airport is Antwerp International Airport, 63 km from the hotel.

    Guest Ratings For This Property

    7.0
    Based on 1624 Reviews
    100% verified reviews

    Comfort

    7.42

    Cleanliness

    7.42

    Value For Money

    7.1

    Facilities

    6.92

    Guest Reviews

    Youssef
    young couple
    7.0
    Good
    Good
    The location..
    Dust everywhere, no toilette papers, the floor not clean, for the same price i can get hotel with 5 stars

    Published on 04 Jan 2024

    Beau
    with friends
    9.0
    Superb
    Amazing!!
    The room was nice and the boss's accessibility by telephone was great. we were allowed to put our suitcases away so that we could enter the city.

    Published on 21 Dec 2023

    Julia
    young couple
    5.0
    Passable
    Good location but not clean and worth 135 for 1 night.
    Location was good with parking close by
    The shower was not clean. The body soap/shampoo was empty. It was dusty in the room and the ceiling had old blood spots of muscitos.

    Published on 04 Dec 2023

    Zuzana
    young couple
    10.0
    Exceptional
    Interior is just amazing
    Nice clean place in safe district with clean rooms. We had been quite surprised (in the good way) by the interior of our room. Hotel is self check in, breakfast is basic but alright, kind and nice staff, wifi worked well. Its very close to the city centre, there is food shop just across the street. The best things were that heating had been working well (we traveled in november) and size of the bed. When i travel again to Ghent i would pick up again this place. We had been really happy there.

    Published on 30 Nov 2023

    Cadena
    young couple
    9.0
    Superb
    Clean, roomy and convenient!
    Was really happy with the room and the service! The staff member we did see was super friendly and lovely!
    I wish there were some milk to have with the tea, but thats just me

    Published on 29 Nov 2023

    Roel
    young couple
    3.0
    Poor
    Poor
    Close to the city center, very walkable. Check in and check out were very easy with a code in our e-mail.
    The pictures are staged and the furniture (i.e. the breakfast room etc do NOT look like the pictures!!) We had to sit on metal chairs and metal tables in a very cold unwarmed room with very little light to eat breakfast (which was super basic). The pictures and furniture in them are a lie!!

    Published on 19 Nov 2023

    Matej
    young couple
    10.0
    Exceptional
    Vintage yet charming
    The hotel is located in a very old, but well kept and charming building. The rooms have undergone renovation recently, and they looked quite modern (aside from a few cracks in the wall). Our room was spatious, and we didn't have to carry a key around since there is a code lock system both for the front door and the room. There is a grocery store right across the street, and the city centre is also nearby (about a 10 minute walk to the Gravensteen).
    The door to our room was hard to close, but that is understandable in such a building.

    Published on 14 Nov 2023

    Cathy
    young couple
    1.0
    Bad
    avoid unless you want to sleep with bedbugs
    Nothing. Unable to stay at the property due to bed bug infestation
    Bed bug infestation, we checked in to find bed bugs in the sofa bed mattress. We left immediately and were refused a refund for that night. Zoom in to black spots in photo, some of them are blood stains from the last person to stay in the room.

    Published on 14 Nov 2023

    Marco
    group
    8.0
    Very good
    Very good
    Spacy rooms Great beds Close to centre Friendly staff
    Breakfast was not much choice, small breakfast-room.

    Published on 13 Nov 2023

    Anastasia
    young couple
    7.0
    Good
    Good
    I liked the design of the room.
    I didn't like that the room was isolated from the rest of the building and it was rainy and cold when I walked outside the room to exit from the building.

    Published on 12 Nov 2023

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