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Courtyard by Marriott Pensacola Downtown

700 East Chase Street

7.9
128 reviews

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$ 149Onwards

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This property has been featured in "34 Best Hotels In Pensacola ".

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Room Types Available

Double Queen Room

Max 4 Adults

4 Photos available

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This double room's standout feature is the pool with a view. Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as pool views. The unit offers 1 bed.

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King Room with Sofa Bed

Max 4 Adults

2 Photos available

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This double room's special feature is the pool with a view. Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as pool views. The unit offers 1 bed.

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King Room with Sofa Bed and Adapted Tub - Mobility Accessible

Max 4 Adults

1 Photo available

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The spacious double room features a wardrobe, a sofa, heating and a flat-screen TV with cable channels. The unit has 2 beds.

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About This Property

Set in downtown Pensacola and 5 miles from Pensacola Beach, this hotel has a outdoor pool area and onsite fitness facilities. It offers spacious rooms with free Wi-Fi and flat-screen TVs. Guests can (Read More) enjoy the sunbath at the deck surrounding the pool. The fitness center comes with cardio equipment and free weights. Laundry and dry cleaning services are available. The rooms are set up with a seating area facing the TV with channels such as HBO and ESPN. They are equipped with a work desk with electrical outlets and ergonomic chair. The Courtyard Café offers a full hot breakfast every morning. The 24-hour Market offers light snacks and cold beverages. The Pensacola Airport and Pensacola Country Club are both less than 6 miles away from the hotel.

Courtyard by Marriott Pensacola Downtown is featured in

34 Best Hotels In Pensacola

$ 75 onwards

Guest Ratings For This Property

7.9

Based on 128 Reviews

100% verified reviews

Comfort

8.56

Cleanliness

8.39

Value For Money

7.64

Facilities

8.35

Guest Reviews

Victoria

family with young children

10.0

Exceptional

Exceptional

The hotel is located in an amazing area. We were able to catch the local festivities. We were near well-known restaurants. We were a 5 minute drive from the downtown area. The staff here were amazing. We will stay here again in the future.

I was charged twice from the hotel, and it took nearly two weeks to be resolved.

Published on 02 Dec 2023

Elizabeth

solo traveller

7.0

Good

I would stay again.

Comfortable and location was great.

The way the TV in the room was set up.

Published on 23 Nov 2023

Kyle

solo traveller

8.0

Very good

Very good

I was told the room I reserved was not available, and the room they could offer me would be the same price as I had reserved and booked for. No credit or discount offered.

Published on 23 Nov 2023

Cynthia

young couple

1.0

Bad

Bad

There was urine on the toilet seat, a pubic hair on the seat, human hair in the sink and used open shampoo bottle in the shower. Almost seemed as if the bathroom was overlooked. The bedding was clean and comfortable otherwise

Published on 05 Nov 2023

Chari

group

6.0

Pleasant

Most of the staff is friendly as long as you don't ask for extra towels. Breakfast is not included.

The hotel room was nice. The house keeping and bar staff were very nice and friendly.

We were told on check in that for our week stay there would be no room cleaning except on Wednesday but we could request towels. We did not have a problem with that until our last night there when we requested 6 towels for 3 people like we had each day. There were 3 of us and we went to the beach and showered twice a day due to that. The girl at the desk the last night was very rude when we asked for 6 towels and said housekeeping gave us 6 the day before. I told her we used them and needed more. She said hold on, left and came back and gave them to us but loudly in front of another customer said we can't just give out that many towels to everyone! We were paying to sleep and shower there for the week with no complimentary breakfast and apparently limited towels. Holiday Inn has never done that and has a really good complimentary breakfast. They will get our business going forward.

(Read More)

Published on 24 Oct 2023

Victor

young couple

10.0

Exceptional

Wonderful place, definitely would stay there again

Location is pretty good, close to downtown restaurants and bars

Published on 22 Oct 2023

Lfaye

young couple

1.0

Bad

Very dispointing

Breakfast was not free, and a cup of coffee cost 3.50. There was not much at all that I liked about my stay at the Courtyard Marriott. The TV was not very good, the bathroom fan sounded like it would blow up. The set up of the bed, TV and sofa sleeper was not comfortable at all. The sofa bed was curved and there was no comfortable way to set on it. I will not stay there again.

Published on 14 Sep 2023

Erica

family with young children

8.0

Very good

Very good

My only suggestion is to have the night staff point at the written room number on the card. As a female I would prefer not having the lobby know my room number.

See above

Published on 28 Aug 2023

Vontrell

young couple

8.0

Very good

Very good

Location

Published on 01 Aug 2023

Nikki

family with young children

7.0

Good

Good

Sandra was absolutely amazing! She handle my problem the best way she knew how! She was very understandable and not only that while she was dealing with my issues, two other people came to the front with more issues for Sandra to deal with and she handle everyone wonderfully. On top of having to train a new worker. Sandra need a very huge raise, an paid vacation, a trophy, and all the things! Thank you again Sandra!

My card got charged for our room twice plus they charge me again for absolutely no reason. The general manager refused to talk to me which put a very very bad taste in my mouth. When I did finally talk to her after my vacation, she was very nasty to me telling me that she was at lunch with her mom when she got the call about my huge problem that was NOT my fault and that she deserve time off as well. She was quick to get off the phone with me. The only way I would stay at this property again is if they got rid of the current general manager and give the job to Sandra

Published on 01 Aug 2023

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Top Facilities

parking

bar

wifi

pool

food

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All Facilities for Courtyard by Marriott Pensacola Downtown

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Others	parking, bar, wifi, pool, food.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available.
Accessibility	Hearing accessible, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Toilet, Hairdryer.
Room Amenities	Sofa, Sofa bed, Air conditioning, Ironing facilities, Heating, Wardrobe or closet, Desk, Private entrance, Iron, Safety deposit box.
Food & Drink	BBQ facilities, Vending machine (drinks), Restaurant, Vending machine (snacks), Outdoor furniture, Tea/Coffee maker.
Cleaning services	Dry cleaning.
Services & Extras	Towels, Linen.
Media & Technology	Cable channels, TV, Flat-screen TV.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Express check-in/check-out, 24-hour front desk.
Physical distancing	Physical distancing rules followed.
Pool and wellness	Hot tub/Jacuzzi, Fitness centre.
Outdoor & View	Pool view.

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