Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel

5685 Falls Avenue
6.1
1775 reviews

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This property has been featured in "10 Resorts In Niagara Falls ".

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Room Types Available

Upper Falls View Room with Two Queen Beds
  • Max 4 Adults
    •

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    Room features full views of the Horseshoe Falls. Local calls and WiFi are both free.Please note that the rates includes:- 2 bottles of complimentary bottles of water per day- 2 WEGO tickets (bus service around the city of Niagara)

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    Upper Falls View Room with One King Bed
  • Max 2 Adults
    •

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    Room features full views of the Upper Falls. Local calls and WiFi are both free.Please note that the room rate includes:- 2 bottles of complimentary bottles of water per day- 2 WEGO tickets (bus service around the city of Niagara)

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    Double Room with Two Double Beds - Non-Smoking
  • Max 4 Adults
    •

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    This comfortably furnished room features a 55-inch flat-screen TV. Local calls and WiFi are both free.Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).Please note that the room rate includes:- 2 bottles of complimentary bottles of water per day- 2 WEGO tickets (bus service around the city of Niagara)

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    Standard Queen Room
  • Max 2 Adults
    •

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    This comfortably furnished room features a 55-inch flat-screen TV. Local calls and WiFi are both free.Please note that the room rate is based on 2 guests. Maximum occupancy is 2 guests (see Hotel Policies).Please note that the room rate includes:- 2 bottles of complimentary bottles of water per day- 2 WEGO tickets (bus service around the city of Niagara)

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    Falls View Room with Two Queen Beds
  • Max 4 Adults
    •

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    Room offers some views of Horseshoe Falls. Local calls and WiFi are both free.Please note that the room rate includes:- 2 bottles of complimentary bottles of water per day- 2 WEGO tickets (bus service around the city of Niagara)

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    Standard Room
  • Max 2 Adults
    •

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    Please note that the room type and bed type is selected at check in and subject to availability. Special requests cannot be honored when booking this room type.A cable TV and a radio are offered in this room. Local calling and WiFi are both free.Please note that the room rate includes:- 2 bottles of complimentary bottles of water per day- 2 WEGO tickets (bus service around the city of Niagara)

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    King Room with Falls View
  • Max 3 Adults
    •

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    Room offers views of Horseshoe Falls. Local calls and WiFi are both free.Please note that the room rate includes:- 2 bottles of complimentary bottles of water per day- 2 WEGO tickets (bus service around the city of Niagara)

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    Partial Falls View Room with Two Queen Beds
  • Max 4 Adults
    •

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    Room offers partial Fallsview of Niagara Falls. Local calls and WiFi are both free. Please note that the room rate includes:- 2 bottles of complimentary bottles of water per day- 2 WEGO tickets (bus service around the city of Niagara)

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    Standard Double Room with Two Double Beds
  • Max 4 Adults
    •

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    This comfortably furnished room features a 55-inch flat-screen TV. Local calls and WiFi are both free. Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).Please note that the room rate includes:- 2 bottles of complimentary bottles of water per day- 2 WEGO tickets (bus service around the city of Niagara)

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    King Room with Balcony View - Non-Smoking
  • Max 2 Adults
    •

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    This comfortably furnished room features views of the Horseshoe Falls, and a balcony. Amenities include a 55-inch flat-screen TV, Local calls and WiFi are both free. Please note that the room rate is based on 2 guests. Please note that the room rate includes: - 2 bottles of complimentary bottles of water per day - 2 WEGO tickets (bus service around the city of Niagara)

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    Executive King Room - Non-Smoking
  • Max 2 Adults
    •

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    The unit has 1 bed.

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    Double Room - Disability Access - Accessible Tub
  • Max 2 Adults
    •

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    The unit offers 1 bed.

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    Executive Double Room with Two Double Beds - Non-Smoking
  • Max 4 Adults
    •

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    The unit offers 2 beds.

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    Standard King Room
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    The unit has 1 bed.

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    Standard Queen Room with Niagara Falls View
  • Max 2 Adults
    •

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    The unit offers 1 bed.

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    About This Property

    This upscale hotel, located in the heart of the tourist district of Niagara Falls and overlooking the Horseshoe Falls is connected to Casino Niagara and Fallsview Indoor Water Park. This Niagara Fall (Read More)s hotel features a contemporary restaurant, gym, free WiFi and rooms with cable TV. Crowne Plaza Hotel-Niagara Falls’ rooms are styled in neutral colors with wood furniture, coffee maker and a work desk. Some feature views of the Horseshoe Falls. Local calling is available at no extra cost. Guests are also provided with 2 complimentary bottles of water each day. Guests at the Crowne Plaza Hotel-Niagara Falls View can enjoy the indoor recreation area, which includes a pool, and a sauna. A full-service business center and a concierge desk are available. Niagara Falls Crowne Plaza’s restaurant, Rainbow Room, is open for breakfast which offers panoramic views of the Falls. Prime Steakhouse is our new contemporary steakhouse with classic Fallsview flair. Featuring premium steaks and views of Niagara Falls is located inside the Crowne Plaza. Starbucks Coffee Shop is also on site. The Crowne Plaza Niagara Falls View is a 5-minute drive from the Niagara Falls Convention Centre. Thank you for your patience as we renovate. We are grateful for your understanding as we work to enhance your experience. We are confident that you will love the changes.

    Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel is featured in

    Guest Ratings For This Property

    6.1
    Based on 1775 Reviews
    100% verified reviews

    Comfort

    6.88

    Cleanliness

    6.84

    Value For Money

    5.82

    Facilities

    6.28

    Guest Reviews

    David
    young couple
    3.0
    Poor
    Give Lower price small rooms , let people know what theyre getting because I was disappointed
    Rooms to small, a view of the parking lot , no chair to sit on only a bed no fridge or microwave a lot of money for a small little room we got better service at other hotel chains, small rooms you should charge a lower price than what you charge me $250 a night not worth it. Im better off staying at the Marriott. I got better service ,overlooking the falls on the 15th level. There will be a next time at your place

    Published on 03 Jan 2024

    John
    young couple
    8.0
    Very good
    Nice place close to everything
    location
    sauna area out of order

    Published on 02 Jan 2024

    Yulia
    family with young children
    6.0
    Pleasant
    Very central but room was very basic and tiny and not the clesnest
    Very central
    Rooms very tiny and not the cleanest bathroom was dirty no safe no fridge. Paid for room with a view and the window was tiny you could barely see anything

    Published on 02 Jan 2024

    Aitken
    young couple
    4.0
    Disappointing
    Ok
    The location is perfect.
    The bed was horrible it was 2 mattress pushed together to make a king size bed so the middle was separating as you slept

    Published on 31 Dec 2023

    Maria
    family with young children
    8.0
    Very good
    Very good
    Convience
    Size of room

    Published on 30 Dec 2023

    Niha
    young couple
    3.0
    Poor
    Average and not worth the money we spent
    Location and breakfast
    Rooms were extremely small, they had a see through window and a AC which didnt work properly and it was so hot inside the room. The curtains at the window were stopping the AC cooling. And when we tried to open the curtains so the room doesnt stay hot we notice see through window. People swimming thete could see everything inside the room which is so weird and we hated that.

    Published on 28 Dec 2023

    Aida
    young couple
    6.0
    Pleasant
    Reasonable stay for tourists
    Hotel location, cleanliness, positive attitude of staff, facilities, good variety of breakfast options ok quality of food.
    Parking and breakfast should have been included. The shower was clogged and the bathroom faucet did not work properly. No air conditioning was available in our room, only heater.

    Published on 28 Dec 2023

    Sepideh
    family with young children
    4.0
    Disappointing
    Disappointing
    Room very small

    Published on 27 Dec 2023

    Tanya
    family with young children
    6.0
    Pleasant
    Not what we expected
    Good location. Staff were very friendly and helpful. Maintenance staff were prompt and helpful.
    When we arrived, the thermostat was broken in our room and cold air was blowing out even though the heat was supposed to be on. The maintenance man turned off the air flow and brought us a space heater so that helped. The bathroom door didn't close and the entrance door to the room stuck. It smelled like mildew and the room was tiny. The bathroom was so small the toilet was partially under the sink.

    Published on 27 Dec 2023

    Sarah
    family with young children
    10.0
    Exceptional
    Exceptional
    Too small for a big guy like my spouse, trying to pay to upgrade, the staff offered complimentary upgrade...He made the difference
    The facility is too old, toilet flushing noice is too loud

    Published on 27 Dec 2023

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    Top Facilities

    parking

    bar

    wifi

    pool

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    All Facilities for Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Water park, Golf course (within 3 km).
    Others parking, bar, wifi, pool.
    Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, First aid kit available.
    Room Amenities Seating Area, Air conditioning, Interconnected room(s) available, Heating.
    Food & Drink Restaurant.
    Cleaning services Dry cleaning.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
    Reception services Tour desk, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk.
    Physical distancing Cashless payment available, Contactless check-in/check-out.
    Entertainment and family services Casino.
    Pool and wellness Massage, Spa and wellness centre, Fitness centre, Fitness.
    Outdoor & View Balcony, View.

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