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Holiday Inn Niagara Falls-By the Falls, an IHG Hotel

Downtown Niagara Falls (1 kms from Niagara Falls Observation Tower )
5339 Murray Street - Show on map

Ranked 24 out of 37 best hotels in niagara falls

7.7
1619 reviews

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Room Types Available

Standard Room
  • Max 2 Adults
    •

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    Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

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    King Room with Jetted Tub
  • Max 2 Adults
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    Provides a 2-person spa bath with skylight overhead and a private balcony with views of the city.

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    Standard King Room with Balcony
  • Max 2 Adults
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    Free Wi-Fi and a flat-screen cable TV are provided in this non-smoking room. A coffee maker and desk are included.

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    Superior King Room
  • Max 2 Adults
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    This room features an over-sized luxury shower and a private balcony.

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    Standard Queen Room
  • Max 4 Adults
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    Provides a private balcony and a seating area with sofa bed.Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies for extra person charges).

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    Standard Queen Room with Two Queen Beds
  • Max 4 Adults
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    Free Wi-Fi and a flat-screen cable TV are provided in this non-smoking room. A coffee maker and desk are included.Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies for extra person charges).

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    King Room - Mobility Access Tub - Non-Smoking
  • Max 2 Adults
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    This room is wheel chair accessible.

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    Double Room - Mobility Access with Roll-in Shower
  • Max 2 Adults
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  • 2 Photos available
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    This room offers a wheel in shower and is wheelchair accessible.

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    Guest Ratings For This Property

    7.7
    Based on 1619 Reviews
    100% verified reviews

    Comfort

    8.14

    Cleanliness

    8.12

    Value For Money

    7.64

    Facilities

    7.74

    Reviewers Mention About Holiday Inn Niagara Falls-By the Falls, an IHG Hotel

    This Holiday Inn Niagara Falls-By the Falls offers large rooms with comfortable beds and a convenient location near downtown Niagara and the Falls. However, guests experienced thin walls and shaky ba (Read More)lcony rails. The staff received positive feedback, but some were disappointed by the hotel's policy of charging a security deposit. The hotel is also praised for its cleanliness and modern decor. Breakfast is not included, and there were some concerns about the restaurant's prices and taxes. Overall, it was a pleasant stay with free parking.

    Guest Reviews

    Pedram
    family with young children
    8.0
    Very good
    Very good
    Room was Clean and price was fair.
    Pool was too dirty.

    Published on 05 Jan 2024

    Larry
    young couple
    8.0
    Very good
    Other than the shower our stay was very nice
    It was a very nice there
    The bathtub had hair in it and my husband had to clean it out before he had a shower

    Published on 04 Jan 2024

    C_mccormick
    young couple
    8.0
    Very good
    It was a very nice stay, would do it again.
    I liked the balcony and the king sized bed. I enjoyed the jacuzzi tub. The wifi was great! I was able to attend a zoom conference and it never once had any connection issues.
    The bathroom should have an exhaust fan. The hot water from the jacuzzi tub really humidified the place! The bar fridge should also not be in an enclosed cupboard, as in the back of the cupboard should be cut out so that the appliance can "breathe" and not over heat / work too hard. We left the cupboard door open during our stay so the fridge could work well

    Published on 03 Jan 2024

    Datta
    family with young children
    4.0
    Disappointing
    Disappointing
    More options will be needed in the breakfast

    Published on 03 Jan 2024

    Miguel
    young couple
    7.0
    Good
    Good
    The best is the location. It is easy to walk to many restaurants, stores and tourist points. Other good points: friendly staff, good parking lot, awesome shower, silence (in our bedroom, we didn't have noise issues). We didn't use, but the hotel offers: swimming pools, a fitness center, and breakfast for an additional cost.
    Cleanliness could be better. There was lots of dust in the room. Bad internet. No smart TV. The bed could be more comfortable (too soft, the kind that sinks in the middle).

    Published on 03 Jan 2024

    M
    family with young children
    9.0
    Superb
    Comfortable stay.
    Location, cleanliness, restaurant.

    Published on 02 Jan 2024

    Kyle
    family with young children
    8.0
    Very good
    nice
    Clean ,spacious room and good location

    Published on 31 Dec 2023

    Gail
    group
    5.0
    Passable
    Overpriced for such poor facilty
    Location
    Old. Facilities needs renovations

    Published on 31 Dec 2023

    Elisha
    group
    7.0
    Good
    Worth the penny, itll do the job.
    It was centrally located, which was great. The hotel was clean and comfortable. The staff at reception was fantastic.
    It was a little loud at times, the deals on Booking were hard to navigate re: breakfast being included. Hotel is aging slowly.

    Published on 28 Dec 2023

    Mukunth
    family with young children
    10.0
    Exceptional
    great location, clean rooms and friendly staff
    very clean / big rooms to accommodate 4 adults
    no safe locker / microwave

    Published on 27 Dec 2023

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