DoubleTree by Hilton Hotel New York City - Chelsea

128 West 29th Street

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This property has been featured in "40 Best Pet-Friendly Hotels In New-York-City ".

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Room Types Available

King Room - Non-Smoking
  • Max 2 Adults
  • 2 Photos available
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    This room offers a 32" flat-screen TV, cable channels and coffee/tea making facilities.

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    Double Room with Two Double Beds - Non-Smoking
  • Max 4 Adults
  • 3 Photos available
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    This room offers a 32" flat-screen TV, cable channels and coffee/tea making facilities.

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    King Room with View
  • Max 2 Adults
  • 2 Photos available
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    This room with 1 king bed is located on a higher floor and has views of the Empire State Building. The room is air-conditioned and has a flat-screen TV with cable channels.

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    Double Room with Two Double Beds with View
  • Max 4 Adults
  • 3 Photos available
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    This air-conditioned room with 2 double beds is located on a higher floor with views of the Empire State Building. The room has a flat-screen TV with cable channels and a coffee/tea maker.

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    One-Bedroom King Suite with Sofa Bed - Non-Smoking
  • Max 4 Adults
  • 2 Photos available
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    This 2-room suite has 1 king bed in the sleeping area and a separate living area with a sofa bed. The room has a flat-screen TV with cable channels, air conditioning and a work desk.

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    Queen Room with Roll-In Shower - Mobility Access/Non-Smoking
  • Max 2 Adults
  • 2 Photos available
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    Featuring a roll-in shower, this room offers a 32" flat-screen TV, cable channels and coffee/tea making facilities. Roll-away beds are available in this room.

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    Penthouse - Non-Smoking
  • Max 2 Adults
  • 3 Photos available
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    This room offers a 32" flat-screen TV, cable channels and coffee/tea making facilities. Roll-away beds are available in this room.

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    View All Rooms

    About This Property

    Located 420 metres from Madison Square Garden, this hotel in the Chelsea section of Manhattan has an on-site restaurant and offers free WiFi. The 28th Street subway station is 322 metres away. Rooms (Read More) at DoubleTree by Hilton Hotel New York City - Chelsea have a flat-screen TV with cable channels, a work desk and a private bathroom with free toiletries. Doubletree Hotel New York City - Chelsea features a fitness centre and a business centre. A concierge service is also available. Chelton's Bar and Grille, the on-site restaurant, serves American cuisine for breakfast, lunch and dinner. After dinner, guests can enjoy a cocktail in the lounge or relax in their room and order room service. Bryant Park is 1 km from the Chelsea DoubleTree by Hilton. Times Square is 1.2 km away. The Highline Park is 1.6 km from the hotel.

    DoubleTree by Hilton Hotel New York City - Chelsea is featured in

    Guest Ratings For This Property

    7.2
    Based on 3062 Reviews
    100% verified reviews

    Comfort

    7.71

    Cleanliness

    7.66

    Value For Money

    7.0

    Facilities

    7.08

    Guest Reviews

    Michele
    family with young children
    5.0
    Passable
    Passable
    Location Friendly staff
    My 3rd floor request at the time of booking was not taken in charge at my arrival. They had already assigned me a room on the 15th floor even though a room on the 3rd floor was available and was given to me upon renewing my request and waste precious time. The room is extremely tiny that you cannot move. When you are 2 adults and 2 teenagers, it makes your stay difficult.

    Published on 05 Jan 2024

    Laura
    family with young children
    7.0
    Good
    Great location, bad elevators
    Location was super convenient and room had a really nice view of the Empire State
    Sometimes you could be waiting for the elevator for a long time.. plus they use the same elevator for cleaning staff carrying huge carts, so it was hard to find space on the elevators at that time.

    Published on 05 Jan 2024

    Shihab
    family with young children
    7.0
    Good
    Good
    Location, staff, breakfast all are very good.
    The queen room with 2 double bed is very congested, thats why not feel comfortable

    Published on 04 Jan 2024

    Jose
    review category business travellers
    10.0
    Exceptional
    Exceptional
    Great staff

    Published on 03 Jan 2024

    Jose
    review category business travellers
    10.0
    Exceptional
    Exceptional
    Friendly staff and very helpful

    Published on 03 Jan 2024

    Laurie
    young couple
    10.0
    Exceptional
    Very comfortable
    Good location and easy walk to Madison Square Garden. The icon garage is directly across the street.

    Published on 02 Jan 2024

    Yiwei
    with friends
    8.0
    Very good
    Very good
    We need slippers

    Published on 01 Jan 2024

    Rukshana
    family with young children
    10.0
    Exceptional
    Exceptional
    Hot cookies n water n tea coffee at welcome Friendly staff Comfy beds.
    Rooms slightly small but it's NY hey...

    Published on 28 Dec 2023

    Brad
    family with young children
    3.0
    Poor
    Good location but the rooms are too small.
    Location was central with access to mid town, time square and Chelsea markets.
    You could kit swing a cat in he room. The rooms were too small and not correctly represented by the pictures. There was a suitcase stand I. The cupboard but mo where to put it. The bathroom was the biggest area. Room was not made up on our first day a it was from the second day after speaking to the front desk. The elevators were tiny and broke down several times over out week stay. I would only recommend this hotel for Oompa Loopas for munchkins as they would the only people to fit on the beds.

    Published on 27 Dec 2023

    Llinos
    family with young children
    9.0
    Superb
    Wonderful attentive and friendly staff in excellent central ocation!
    We had a wonderful stay at Double Tree Hilton , Chelsea! We traveled over Christmas as a family of 4, two boys aged 17 and 10. We had two double beds and the room was cosy, but exceptionally clean with wonderful views of the Empire State Building! The bathroom was clean,and the shower was lovelywe had a bath too! The staff were attentive, courteous and friendly. We had a late flight on our last day so we were able to leave our luggage at the hotel at no extra cost whilst we explored the city on our final day. We also requested a late book-in upon our arrival which had been noted through the Booking.com messages beforehand. Breakfast was included and served in a buffet style with plenty of options - pancakes were our favourites!! Location of the hotel was perfect for our stay - we used Penn Station subway daily which was super convenient to explore Manhattan on foot or by subway. As first time visitors to New York City we would highly recommend Double Tree Hilton in Chelsea to anyone! I had read some scathing reviews on here beforehand especially regarding the lift/elevator! We experienced no issues whatsoever and the hotel was super busy with guests over Christmas. Special shout out to Roy (at breakfast!) Kareem and Matthew for the amazing hospitality! Great hotel. We will be back

    Published on 27 Dec 2023

    Top Facilities

    parking

    bar

    wifi

    food

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    All Facilities for DoubleTree by Hilton Hotel New York City - Chelsea

    Category Facilities
    Business facilities Fax/photocopying, Business centre.
    Others parking, bar, wifi, food.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Facilities for disabled guests, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
    Bathroom Hairdryer.
    Room Amenities Sofa bed, Air conditioning, Ironing facilities, Heating, Seating Area.
    Food & Drink Special diet menus (on request), Refrigerator, Microwave, Vending machine (drinks), Restaurant, Outdoor furniture, Room service, Tea/Coffee maker.
    Cleaning services Daily housekeeping, Laundry, Dry cleaning.
    Media & Technology Laptop safe, TV, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Common areas Shared lounge/TV area.
    Reception services Express check-in/check-out, Concierge service, Invoice provided, Luggage storage, 24-hour front desk.
    General Pets allowed.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    Pool and wellness Fitness centre, Fitness.
    Outdoor & View Balcony.
    ₹156 Onwards