Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a coffee machine, a seating area and a wardrobe. The unit offers 2 beds.
This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. This suite is air-conditioned and features a flat-screen TV with cable channels, a coffee machine, a seating area and a wardrobe. The unit offers 2 beds.
The spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a bath or a shower and a hairdryer. This double room has a wardrobe, heating and a flat-screen TV with cable channels. The unit has 1 bed.
This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite offers air conditioning, a coffee machine, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit has 3 beds.
This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite offers air conditioning, a coffee machine, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 3 beds.
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King Suite with Sofa Bed and Kitchenette ? High Floor
This suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The air-conditioned suite features a flat-screen TV with cable channels, a coffee machine, a seating area and a wardrobe. The unit has 2 beds.
This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The suite features air conditioning, a coffee machine, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit has 2 beds.
The spacious double room offers air conditioning, a coffee machine, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 1 bed.
The spacious double room offers air conditioning, a coffee machine, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room features a wardrobe, a sofa, heating and a flat-screen TV with cable channels. The unit has 2 beds.
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Superior King Room with Sofa Bed - Accessible, Tub
The spacious double room offers air conditioning, a coffee machine, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room features a wardrobe, a sofa, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.
This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. This wheelchair accessible suite has air conditioning, a seating area with a flat-screen TV and a toilet with grab rails. The unit has 3 beds.
Located off Interstate 64, this Louisville hotel is 13 miles from Churchill Downs, home of the Kentucky Derby. The hotel has an indoor-outdoor pool and a daily hot breakfast.A flat-screen cable TV is (Read More) available in all rooms at the Drury Inn & Suites Louisville East. A microwave, refrigerator are also featured in the guest rooms.A 24-hour fitness centre and a hot tub are available on site for guests to use. The Louisville East Drury Inn & Suites has laundry facilities.A reception with hot food and beverages is served in the evening.The Louisville Zoo is 15 minutes drive away. Louisville International Airport is 12 miles from the hotel.
I like that we were left alone but when we needed house keeping they told us that house keeping wouldnt come to us if we were in the room. We needed towels since some of the towels we first had in the room werent all that clean. We needed trash taken out of our room. We needed toilet paper. If you have a guest staying for 4 nights they are going to need housekeeping! Last year we stayed for 5 nights and even then they did not put us on the list for housekeeping. Yet we needed more toilet paper, more towels, rags etc.
The bathtub was filled with dirt. Not sure where it came from but it was unusual. I had to clean it myself before I bathed my child or myself in the bathtub. Some of the towels we had werent all that clean. They need to do a better job cleaning these hotel rooms and the towels etc.
Published on 01 Jan 2024
Honeyhush107
young couple
9.0
Superb
Cool but not hot.
Beds were comfy. Elevator was smooth. Kickback (dinner) is cool, although we walked nextdoor to Olive Garden. It's nice they have that option available. Breakfast was good and hot. Showers are hot, even up on 3rd floor.
Pillows are different degrees of softness, as in most hotels. Some are flat. Some firm. I found one that suited me. (We usually bring our own) The hot tub (in pool area) is not hot. It is barely warm. We mentioned this at checkout. They said, "They would look into it". We will see on our next visit. Also, our room was vacuumed but not real good.
Published on 25 Dec 2023
Carpenter
young couple
9.0
Superb
Superb
Location, cleanliness, breakfast, evening respite (although we didn't get to join in due to our schedule).
The toilet did not flush well (212). The handle had to be held down for a minute or so for it to completely.
Published on 24 Dec 2023
Zeineb
solo traveller
10.0
Exceptional
I like
Good
Everything is good
Published on 24 Dec 2023
Lorie
family with young children
10.0
Exceptional
Exceptional
The staff made my stay very enjoyable. I liked the fact they treated me like family.
Published on 12 Dec 2023
Gamer
family with young children
7.0
Good
Ok
Location
Clean
Staff not that friendly
Food in evening low and pop wanted out
Value for price we got was not good
Published on 10 Dec 2023
William
young couple
9.0
Superb
Comfortable and quiet
Breakfast and location were fine
Had a clogged bathroom sink which did not get fixed, even though I reported it twice.
Published on 07 Nov 2023
Michael
young couple
6.0
Pleasant
Would I stay again? Yes; was it the best experience at a Drury Inn? Definitely not.
Location off the expressway, ease of check-in along with check-out, and your breakfast was also good.
Subject: Guest Feedback Regarding Stay at Drury Inn Room 437 with Special Consideration for Pet Accommodations and Service Personnel Discounts
Dear Drury Inn Management Team,
I am writing to share my experiences during my recent stay in Room 437 of your hotel. My family and I are regular patrons of the Drury Inn hotel chain, valuing the friendly atmosphere towards animals and overall excellent service. However, there are several areas where our recent experience fell short of our expectations.
Firstly, my reservation request explicitly mentioned our elderly 13-year-old chocolate lab, Blaze. Despite this, we were allocated a room at the far end of the fourth floor. The long walks to and from the elevator posed a significant challenge for Blaze. While I understand that pet-friendly rooms may be situated in specific areas to minimize disturbance, providing a more accessible option or amenities like a pet cart would make a considerable difference.
Secondly, Blaze is a certified therapy dog, and I was informed that therapy dogs are not recognized as "Working Service Dogs." This distinction seems inappropriate, as therapy dogs perform an essential role similar to service dogs. We would appreciate a more inclusive approach to this classification.
Additionally, as a firefighter in public safety, I was surprised to find that government rates or discounts for service personnel were not available. We are always alert to security, fire, and medical emergencies that may occur on your property and respond accordingly, whether on-duty or off-duty.
Lastly, the non-stop running toilet in our room added unnecessary stress to our stay. We were only there to rest for approximately 12 hours before continuing our journey, but this issue detracted from the overall quality of our short stay.
I believe these feedback points offer an opportunity for Drury Inn to pioneer some much-needed changes in the hotel industry.
(Read More)
Published on 31 Oct 2023
Brian
review category business travellers
10.0
Exceptional
My stay was great.
Everything was excellent.
No complaints
Published on 26 Oct 2023
Michelle
family with young children
9.0
Superb
Superb
The breakfast was good and a lot of choices. Loved having the snacks for dinner also