Embassy Suites Charlotte, Charlotte

This property has been featured in "46 Best Hotels In Charlotte ".

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Top Facilities

parking

bar

wifi

pool

food

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Two-Room King Suite - Non-Smoking

Max 4 Adults

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This one-bedroom suite features a separate living area. A microwave and a small refrigerator are included. A safe and 2 flat screen TVs are provided.

King Suite - Non-Smoking

Max 4 Adults

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This suite features 2 TVs, a microwave, and small refrigerator.

Corner King Suite - Non-Smoking

Max 4 Adults

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This room features 2 TVs, a microwave, and small refrigerator.

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All Facilities for Embassy Suites Charlotte

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Golf course (within 3 km).
Others	parking, bar, wifi, pool, food.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Visual aids: Braille, Facilities for disabled guests, Allergy-free room, Higher level toilet, Lower bathroom sink, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, First aid kit available.
Accessibility	Toilet with grab rails.
Bathroom	Free toiletries, Hairdryer.
Room Amenities	Sofa bed, Air conditioning, Interconnected room(s) available, Ironing facilities, Heating, Desk, Seating Area, Safety deposit box.
Food & Drink	Wine/champagne, Refrigerator, Microwave, Vending machine (drinks), Restaurant, Vending machine (snacks), Outdoor furniture.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, Smoke alarms.
Cleaning services	Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras	Wake-up service, Key card access.
Media & Technology	Pay-per-view channels, Radio, Cable channels, Laptop safe, TV, Video, Telephone.
Common areas	Sun terrace, Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Express check-in/check-out, Invoice provided, ATM/cash machine on site, Luggage storage, 24-hour front desk.
Physical distancing	Cashless payment available, Contactless check-in/check-out.
Transport	Airport shuttle, Airport shuttle (free), Shuttle service, Shuttle service (free).
Pool and wellness	Fitness centre, Fitness, Sun loungers or beach chairs.
Shops	Minimarket on site.

About This Property

Offering many of the comforts of home along with numerous free amenities and services, this all-suite hotel is located moments from Charlotte's main attractions as well as Charlotte Douglas International Airport. Situated just south of the city centre, the Embassy Suites Charlotte offers easy access to the Bank of America Football Stadium, the Charlotte Convention Center and Spectrum Center. The hotel also provides free shuttle service to and from the airport. Thoughtful amenities, including in-room refrigerators and microwaves, are standard at the Charlotte Embassy Suites. The hotel also features a free daily cooked-to-order breakfast along with a state-of-the-art business centre, complete with free high-speed internet access and a modern fitness centre.

Guest Ratings For This Property

7.9

Based on 1123 Reviews

100% verified reviews

Comfort

8.37

Cleanliness

8.25

Value For Money

8.07

Facilities

8.2

Guest Reviews

Jessica

with friends

10.0

Exceptional

Food and drinks

Published on 02 Jan 2024

Danny

review category business travellers

10.0

Exceptional

Great

Beautiful place

Published on 02 Jan 2024

Theodore

young couple

6.0

Pleasant

Stayed here for 40 years and given everything this will be the last

Breakfast and cocktail Reception

Charge for parking no luggage carts available furniture in need of replacement in room

Published on 01 Jan 2024

Capricia

young couple

10.0

Exceptional

We loved it!!

Every single thing!!

Absolutely nothing

Published on 01 Jan 2024

Theodore

young couple

9.0

Superb

Stayed there since 80s was ok

Reception 6PM Breakfast too

Loud car noise all night! Nothing done to please us said probably will move to back next stay. WOW

Published on 23 Dec 2023

Malinda

family with young children

10.0

Exceptional

It was very relaxing and stress free!!

Very clean and great customer service!!

Everything was great no complaints

Published on 21 Dec 2023

Leslie

with friends

6.0

Pleasant

The hotel chain itself is always nice. The rooms are clean, and the lobbies and common areas are clean. The morning hot breakfast and the managers' reception are top notch!

The front desk staff. They were very short with greeting and information, not inviting at all. I called to check on the shuttle availability the day before I checked in, and the response I received set the tone for the entire stay. I asked for fresh towels, 8a, the 2nd day of stay, and never got them unit 8p after 2 calls and 2 lobby visits, and they still were very rude as if I did something wrong. They were not apologetic at all. On the day of checkout, I checked my folio and saw I was charged for parking. First, I advised them I flew here, took a shuttle, and ubered around. Why would I be charged for parking? 2nd, the parking is not gated in a garage or security patrolled it's open parking, so what exactly are you paying for? Nevertheless, reported stay and refunded parking. The only other minor issue is water pressure for toilet flushing was not good. I had to flush (urine) 3 times for the tissue to go down.

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Published on 21 Dec 2023