Offering city views, this air-conditioned room features:-free WiFi-espresso machine-a minibar with local snacks-Simmons orthopaedic mattresses-a bathroom with a shower, slippers and luxury bath amenities.An iron and DVD player can be provided upon request.
Offering city views, this air-conditioned room features:-free WiFi-espresso machine-a minibar with local snacks-Simmons orthopaedic mattresses-a bathroom with a bath or shower, slippers and luxury bath amenities.An iron and DVD player can be provided upon request.
Offering more space, this air-conditioned room features city views and includes:-free WiFi-USB wall sockets-a Nespresso machine and kettle with Cretan infusions and coffee-a bathroom with a bath, slippers and premium bath amenities-a seating area with a sofa and full-size desk-a DVD player.
Luxurious and elegantly decorated suite with a spacious living area and a modern bathroom with spa bath. It also includes:-a working desk-USB wall sockets-dining area-2 TVs and a DVD player-a Nespresso machine-free Wi-Fi.
This family room consists of two interconnecting superior rooms and includes:-free WiFi-espresso machine-a minibar with local snacks-Simmons orthopaedic mattresses-a bathroom with a bath or shower, slippers and luxury bath amenities.
This air-conditioned room features:-free WiFi-a minibar with local snacks-espresso machine-Simmons orthopaedic mattresses-a bathroom with a bath or shower, slippers and luxury bath amenities.An iron and DVD player can be provided upon request.
Offering more space, this air-conditioned room features pool views and includes:-free WiFi-a Nespresso machine and kettle with Cretan infusions and coffee-a bathroom with a bath, slippers and premium bath amenities-a seating area with a sofa and full-size desk-a DVD player.
This family room consists of two interconnecting superior rooms and includes:-free WiFi-USB wall sockets-espresso machine-a minibar with local snacks-Simmons orthopaedic mattresses-a bathroom with a bath or shower, slippers and luxury bath amenities.
Offering pool views, this air-conditioned room features:-free WiFi-espresso machine-a minibar with local snacks-Simmons orthopaedic mattresses-a bathroom with a bath or shower, slippers and luxury bath amenities.An iron and DVD player can be provided upon request.
This air-conditioned room features:-free WiFi-espresso machine-a minibar with local snacks-Simmons orthopaedic mattresses-a bathroom with a shower, slippers and luxury bath amenities.An iron and DVD player can be provided upon request.
Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin/double room provides a flat-screen TV, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.
Featuring free toiletries, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin/double room features a flat-screen TV, soundproof walls, a tea and coffee maker, a wardrobe as well as city views.
Located in Heraklion's elegant district, this 5-star hotel offers 2 gourmet restaurants, a free wellness centre and a large freshwater pool. Luxurious rooms feature balconies with pool and city views (Read More).Air-conditioned rooms are equipped with pure Egyptian cotton linen and pure wellness or hypoallergenic rooms are available. Some units feature whirlpools.Vetri Restaurant serves an American buffet breakfast prepared with fresh, local ingredients and Cretan cuisine. Per Se Lounge offers casual meals, wines and cocktails. The Pool Deck serves light meals and drinks. Every Friday between May and October, a live music event is hosted at Galaxy Iraklio Hotel.Room service is available with additional in-room dishes. Galaxy also includes a state-of-the-art conference centre, with 9 fully equipped halls and a total capacity of 1000 persons.Galaxy Hotels Wellness Club is open 24 hours a day and its use is free to all guests. It includes a state-of-the-art gym and an all-marble steam room.Guests of Galaxy Iraklio Hotel are within a 10-minute walk from the city centre and shopping and historic attractions. Knossos archaeological site is a 10-minute drive. Heraklion International Airport is at 5 km. Staff at the 24-hour reception can arrange tickets and car rentals. Free public parking is possible on site.
The breakfast was very tasty and there were bonus differences every day, the staff was very friendly. The hotel is close to the port as well as the center.
The room was small for a family of 3 with no chairs or table on the balcony.
Published on 01 Jan 2024
Vivek
family with young children
10.0
Exceptional
Exceptional
Very nice and clean hotel
Nothing
Published on 01 Jan 2024
Menik
young couple
10.0
Exceptional
Excellent
Modern and professional
Published on 17 Dec 2023
Daniel
young couple
5.0
Passable
lousy bed ok location and amazing breakfast
The breakfast was great
The front staff was great and the free parking was great and I am glad it was off season bcuz the parking lot is very small and not the least bit orderly. No designated parking spots. I mean one car could easily take 3 spots. the location is ok a good healthy walk to markets
The bed was like stone and the pillows were awful. the bathroom was small but it worked and I don't mind that but again the bed was just lousy for a 5 star hotel. we were only there for one night gong back to USA and was just amazed at how hard the only chair was in my room
Published on 05 Dec 2023
Iphigenia
young couple
10.0
Exceptional
Exceptional
Everything
Published on 03 Dec 2023
Edwin
group
8.0
Very good
Very good
No monitoring of guests reserving sunbeds all day - some guests were putting towels out first thing in the morning but not using the sunbeds until late afternoon - if a sunbed is obviously unoccupied staff should remove the towels to allow other guests to use. A sign would be useful to advise of this.
Everything from location, staff is very polite, good is tasty, service is exceptional.
Rooms are a bit small but the fact they combined two rooms so kids are In separate room was very good feature. Guess is normal for City hotel and on island with limited space :)
Published on 18 Nov 2023
B
young couple
10.0
Exceptional
galaxy hotel
my second time staying here. what really makes this hotel 5* is the people. they are so lovely, accommodating and helpful. the pool area, bar and restaurant is nice, the hotel is clean and in a good area. the bed is comfortable and having a balcony is a plus. would definitely stay again.
I have stayed in a double room and a superior business room. the double room was definitely better. the superior business room (having seen two) seems a little dated and in need of redecoration. the rooms in general seem quite small and basic. but its fine for a few nights stay and for the most part very comfortable.
Published on 02 Nov 2023
B
young couple
10.0
Exceptional
happily going back!
its in a good location, about 15-20 mins walk from the centre with lots of bars and restaurants. the staff at the front desk staff are amazingly helpful, accommodating and knowledgeable about the area and places to go. i unfortunately dont remember their names but special thanks to the lady that was a trainee and the other that is shift leader (I think!). it is very clean, even the communal areas. a couple of times we saw the maids cleaning in places that already seemed quite clean! breakfast tastes fresh and is really nice, and there is free water and snacks available at the front.
we ordered cocktails that we didnt really enjoy but thats probably because the recipe is different to what were used to. also the room was a little bit smaller than expected but ultimately there is nothing really to fault with this hotel!