Grand Palms Spa & Golf Resort

Rooms badly need renovation old furniture 1980s with mold on the walls and smelly. The carpet is very dirty if you walk barefoot for 1 minute your feet will be all black, but staff is good customer service was good ( some didnt speak English that was strange) Pool was cold, with small fly dead, leafs and was no 3 ft for little kids, with they had heated pool and kids section would be nice. No fridge No microwave If you need to heat up your food you need to pay $5 If you get a microwave you will find cockroaches in there hiding somewhere by the door The bathroom is moldy bathtub is bad Parking will be $4 per day

The place is a lipstickd pig compared to the photos online. They charge you for parking. The parking lot is in great disrepair. There are no clearly marked handicap spots and the paths to the rooms are rocky and overgrown. You dont have easy parking access to your room. There is no elevator to access the 2nd floor. I wondered around the complex trying to find my room because there are no clear room nor building directions. The room was no where near 3-star. I had a suite. Everything is old and outdated. It looked like furniture from The Shining. The dining table only had one chair. The TV in the living area was the size of a 21-inch computer monitor mounted up in the far corner on a homemade shelf. The picture on the wall , where the TV should be, was drastically bigger. It made the space unusable as a living space. It smelled musty and moldy to the point my nose was burning. The bathroom reeked of urine. It too, was desperately in need of an upgrade. The place simply felt gross to the point that I didnt want to touch anything, I didnt want to use the shower, sit on the toilet, I didnt even want to brush my teeth using the water that came from the bathroom pipes. I slept there one night and ended up booking another hotel for my second night. It felt like a bait and switch. The rest of the grounds and condos are really beautiful. Ive stayed in 1-star Red Roof Inns and Super 8s that were better than this place.