Hilton London Kensington Hotel, London

This property has been featured in "7 Best Hotels In Notting Hill ".

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Room Types Available

Double Room

Max 2 Adults

2 Photos available

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This air-conditioned room features an en suite bathroom, TV and tea/coffee making facilities.

Twin Room

Max 2 Adults

3 Photos available

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This air-conditioned room features an en suite bathroom, TV and tea/coffee making facilities.

Single Room

Max 1 Adult

3 Photos available

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This air-conditioned room features an en suite bathroom, TV and tea/coffee making facilities.

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About This Property

Situated in the Royal Borough of Kensington and Chelsea; the Holland Park district and just 5 minutes' walk from the Westfield London Shopping Centre; Hilton London Kensington offers the perfect base (Read More).Each of the spacious rooms at the Hilton London Kensington Hotel is light and modern, with free toiletries, tea and coffee making facilities, flat-screen TVs.Decorated with modern art, the WestEleven Restaurant serves a breakfast buffet every morning. The stylish Avenue Bar & Lounge is set within the lobby and offers an la carte menu, a wide selection of drinks, and computer terminals with internet access.Shepherds Bush Rail and Underground Station and the lovely Holland Park are just a 5-minute walk from the hotel. Hyde Park is either a 25-minute walk or a short underground ride away.

Hilton London Kensington Hotel is featured in

Guest Ratings For This Property

7.0

Based on 4407 Reviews

100% verified reviews

Comfort

7.4

Cleanliness

7.37

Value For Money

6.67

Facilities

7.07

Guest Reviews

Edyta

family with young children

2.0

Very poor

A liked location and breakfast

I was a bit shocked when I realised my bag which I bought in Harrods, and left in the room was missing after room service. I've spoken to reception, but they didn't call me back, as they promised. When checking out, reception lady suggested room service probably assumed it was rubbish, and throw it away, but it was brand new bag with tag, so I've asked how it is possible, especially as even single use cups from breakfast was left after cleaning, but apparently brand new cotton bag from Harrods looked like a rubbish? It was only 5 bag, but for me it's shocking and unacceptable, made me feel really uncomfortable and spoiled all my stay in the hotel.

(Read More)

Published on 05 Jan 2024

Cindy

family with young children

10.0

Exceptional

Room

Bacon

Published on 04 Jan 2024

Mark

review category business travellers

6.0

Pleasant

Not the quality I would expect from a Hilton hotel, but this hotel was great value for money.

Good location, great breakfast, and great dinner, quality.

Very old and tired rooms, had to wait 35 minutes for my dinner to arrive, long, wait on drinks to the table.

Published on 04 Jan 2024

Richard

young couple

4.0

Disappointing

Rooms nice but needs updated

Stall friendly

Breakfast not rated at all

Published on 03 Jan 2024

Lee

young couple

8.0

Very good

Nice staff snd food however overpriced for the room and standard of it

Staff very good snd friendly, breakfast nice snd plentiful

Room very poor repair and small. Shower and bathroom even smaller and poor repair. Overlooked the roof. Needs maintenance investment

Published on 02 Jan 2024

Zolene

group

1.0

Bad

Unsafe for female travellers

Our experience at the hotel was far from satisfactory. The initial room presented numerous issues, including a lamp with the wrong plug, a cleaner who mishandled bedding, a chipped bathtub, leaking faucet, malfunctioning toilet, and a broken shower. The room lock was also faulty. Late at night, we sought a room change due to a sewer smell in the bathroom. Although the front desk employee was helpful, subsequent communication with another staff member was frustrating. After moving to a new room, our attempts to contact the front desk were repeatedly blocked, leaving us feeling unsafe in the hotel. During the morning, we were disturbed by persistent knocking from cleaners who ignored our "do not disturb" sign. The persistent knocking lasted for a remarkable 15 minutes. Despite the hotel attributing it to cleaners, the puzzling aspect is why they would continue knocking instead of promptly entering or checking the room after a brief moment. It's concerning that the front desk was unreachable both the night before and during the persistent knocking incident. The lack of accessibility raises questions about the hotel's responsiveness and left us feeling stranded in this situation. The fact that the cleaners were shouting the wrong room number, like 42 instead of 39, adds to the confusion. Given that room numbers are clearly displayed in large font on the doors, it's perplexing why such a basic detail would be overlooked by the cleaners. For female travelers, it might be wise to consider booking another hotel where safety concerns are addressed more effectively. The issues with safety and the hotel's explanations raise significant concerns about the overall security and comfort of the stay.

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Published on 30 Dec 2023