Holiday Inn Asheville - Biltmore West, an IHG Hotel, Asheville

This property has been featured in "47 Best Hotels In Asheville ".

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Room Types Available

Standard Room

Max 2 Adults

2 Photos available

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This room has a cable TV and air conditioning

King Suite

Max 2 Adults

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This suite has air conditioning and cable TV

Standard King Room

Max 2 Adults

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This room features a tile/marble floor, cable TV and air conditioning.

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About This Property

Located in Asheville, North Carolina, this hotel features a restaurant, Full Bar, an indoor pool and a seasonal outdoor pool. It offers accommodations with free WiFi access. Guests can work up a swe (Read More)at in the on-site 24-hour fitness centre. Meeting facilities are available as well as a 24-hour business centre with scanning and photocopying capabilities. A local shuttle is available Monday - Saturday evenings for a fee. A refrigerator and a coffee maker come standard in each room at Holiday Inn Asheville Biltmore West. A cable TV, a work desk, and ironing facilities are also included. Each private bathroom is equipped with a hairdryer. The North Carolina Arboretum is 11 km from this hotel. Guests will be 2 minutes’ drive from Blue Ridge Parkway which offers scenic trails and hiking.

Holiday Inn Asheville - Biltmore West, an IHG Hotel is featured in

47 Best Hotels In Asheville

$ 81 onwards

Guest Ratings For This Property

8.3

Based on 412 Reviews

100% verified reviews

Comfort

8.91

Cleanliness

8.88

Value For Money

8.36

Facilities

8.6

Guest Reviews

Katya

family with young children

8.0

Very good

Everything clean and good locacin.

Racism with hispanish People.

Published on 29 Dec 2023

Dianne

family with young children

10.0

Exceptional

My stay was great except for night desk person

I liked the cleanliness and beauty.

The night shift person at check in was very rude and unprofessional. He never ever said hello welcome can I help you etc. Never smiled. Just gave orders

Published on 09 Dec 2023

Anne

young couple

10.0

Exceptional

Everything!

Nothing

Published on 29 Nov 2023

Robert

young couple

10.0

Exceptional

Clean comfortable great service and location

Published on 30 Oct 2023

Teresa

group

7.0

Good

Alarm clock went off at 3am and no hot tub kind of ruined our stay.

Staff helpful

I booked the hotel for the indoor hot tub and there was no hot tub. It was shown on the website with a hot tub. Very disappointed! Had plans to get in the hot tub after our long drive!

Published on 07 Oct 2023

Thomas

group

10.0

Exceptional

Asheville did not disappoint

Very clean and nice! Evening bar staff was AMAZING

Published on 05 Oct 2023

Brian

family with young children

5.0

Passable

Only if there is nothing left or its free next time:

Location is good with a large open area.

Smell, restaurant staff was crabby, toilet didnt work, a/c unit is like a diesel truck, not the cleanest rooms and hallways, didnt sleep well, business computer broken. Stuck in the 90s

Published on 28 Sep 2023

Dagmar

group

9.0

Superb

Very nice stay overall - staff is very pleasant, room is nice and spicy and food is delicious.

Breakfast was very good. Room was very nice and modern. And bed very comfortable. All was very clean.

no complaints

Published on 25 Sep 2023

Bev

young couple

3.0

Poor

Too expensive for breakfast. Didn't eat there.

Very pricey for the size of room. Barely get 2 people in bathroom.

Published on 05 Sep 2023

Patricia

group

10.0

Exceptional

Wonderful hotel. A few tweaks and it would be fabulous for disabled people.

Spaciousness of room, walk-in shower (Im handicapped). Grab bars in shower and next to toilet. The floor of shower was not slick.

Was taken back by no free breakfast. Breakfast buffet was set up like every other motel/hotels free breakfast but this hotel charged for it. Did not eat there. Would prefer two beds. Dont like sharing bed with friend. Most handicap rooms are one bed which can be awkward. The closet hanging space was very small in rm 211. Didnt like being on 2nd floor. What if there was fire. How could handicap get out of building?

Published on 22 Aug 2023

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, pool, food, parking, wifi.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
Miscellaneous	Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Pet bowls, Lower bathroom sink, Non-smoking throughout.
Accessibility	Upper floors accessible by elevator.
Bathroom	Private bathroom, Bath or shower, Spa bath, Free toiletries, Toilet paper, Hairdryer, Bath, Shower, Toilet.
Room Amenities	Sofa bed, Air conditioning, Wardrobe or closet, Desk, Carpeted, Iron, Safety deposit box, Tile/marble floor, Interconnected room(s) available, Ironing facilities, Heating, Socket near the bed.
Food & Drink	Wine/champagne, Refrigerator, Restaurant, Vending machine (snacks), Coffee machine, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Tea/Coffee maker.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Carbon monoxide detector.
Cleaning services	Dry cleaning, Trouser press, Daily housekeeping, Laundry.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service.
Media & Technology	Cable channels, TV, Flat-screen TV, Telephone.
Common areas	Sun terrace, Picnic area, Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	24-hour front desk, Express check-in/check-out, Invoice provided, Luggage storage.
Physical distancing	Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General	Pets allowed.
Entertainment and family services	Board games/puzzles.
Pool and wellness	Sun umbrellas, Fitness centre, Fitness, Sun loungers or beach chairs.
Outdoor & View	Pool view, Terrace, Mountain view, View.

Holiday Inn Asheville - Biltmore West, an IHG Hotel

Check Room Options And Availability

Room Types Available

About This Property

Holiday Inn Asheville - Biltmore West, an IHG Hotel is featured in

Guest Ratings For This Property

Guest Reviews

Katya

Very good

Very good

Dianne

Exceptional

My stay was great except for night desk person

Anne

Exceptional

Exceptional

Robert

Exceptional

Exceptional

Teresa

Good

Alarm clock went off at 3am and no hot tub kind of ruined our stay.

Thomas

Exceptional

Asheville did not disappoint

Brian

Passable

Only if there is nothing left or its free next time:

Dagmar

Superb

Very nice stay overall - staff is very pleasant, room is nice and spicy and food is delicious.

Bev

Poor

Poor

Patricia

Exceptional

Wonderful hotel. A few tweaks and it would be fabulous for disabled people.

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