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DoubleTree by Hilton Biltmore/Asheville

South Slope (3 kms from Biltmore Estate)

Ranked 42 out of 47 best hotels in asheville

8.6
(327 reviews)

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Double Room with Two Double Beds - Non-Smoking

  • Max 4 Adults
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    This room features a cable TV, desk with ergonimic chair, and coffee-making facilities.

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    King Room with Sofa Bed - Non-Smoking

  • Max 4 Adults
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    This room features a cable TV, desk with ergonimic chair, and coffee-making facilities.

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    Premium King Room with Balcony - Non-Smoking

  • Max 2 Adults
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    This room features a spacious balcony, a work area, and complimentary WiFi. A dining table, sofa-bed, refrigerator, and microwave are provided.

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    Premium King Room - Non-Smoking

  • Max 2 Adults
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    This room features cable TV, and coffee-making facilities.

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    Premium Queen Room with Two Queen Beds - Non-Smoking

  • Max 4 Adults
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    This room features a work area, complimentary WiFi, and a flat-screen TV. A refrigerator and microwave are also provided.

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    Double Suite with Balcony - Non-Smoking

  • Max 6 Adults
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    This suite features a balcony with a courtyard view, cable TV, and desk with ergonomic chair. Coffee-making facilities are also included.

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    Double Room with Balcony - Non-Smoking

  • Max 4 Adults
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    This room features a private balcony, coffee-making facilities, and cable TV with movie channels.

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    Deluxe King Suite - Non-Smoking

  • Max 4 Adults
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    This suite features complimentary WiFi, a work area, and a flat-screen TV.

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    King Suite with Sofa Bed - Non-Smoking

  • Max 4 Adults
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    This suite has complimentary WiFi, a work area, and a flat-screen TV. A sofa bed is provided.

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    Junior Queen Suite - Non-Smoking

  • Max 4 Adults
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    This suite features a sofa, complimentary WiFi, and a work area. A flat-screen TV is also provided.

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    Double Room - Non-Smoking

  • Max 4 Adults
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    This quadruple room features complimentary WiFi, a work area, and a flat-screen TV.

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    Double Room with Bath Tub - Disability Access/Non-Smoking

  • Max 4 Adults
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    This double room features complimentary WiFi, a work area, and a flat-screen TV.

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    Premium King Room with Balcony

  • Max 4 Adults
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    This suite has a spacious balcony, a work area, and complimentary WiFi. A microwave and refrigerator are provided.

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    King Room Accessible Tub - Mobility Access/Non-Smoking

  • Max 2 Adults
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    This double room features complimentary WiFi, a work area, and a flat-screen TV.

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    One-Bedroom King Suite with Accessible Tub - Mobility Access/Non-Smoking

  • Max 4 Adults
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    This suite has complimentary WiFi, a work area, and a flat-screen TV.

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    All Facilities for DoubleTree by Hilton Biltmore/Asheville

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Soundproof rooms, Wheelchair accessible, Non-smoking rooms, Lift.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
    Bathroom Hairdryer, Bathrobe.
    Room Amenities Sofa bed, Air conditioning, Seating Area, Safety deposit box, Fan, Ironing facilities, Heating.
    Food & Drink Refrigerator, Microwave, Vending machine (drinks), Restaurant, Kid-friendly buffet, Breakfast in the room, Vending machine (snacks), Packed lunches, Special diet menus (on request), Outdoor furniture, Room service, Tea/Coffee maker, Bar, Coffee house on site.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Ironing service, Dry cleaning, Laundry.
    Media & Technology TV, Radio, Laptop safe, Flat-screen TV, Telephone.
    Common areas Outdoor fireplace, Garden.
    Food & drink safety Physical distancing in dining areas.
    Reception services Concierge service, ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Luggage storage.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Physical distancing rules followed.
    General Parking, Pets allowed, Free parking, WiFi available in all areas.
    Transport Accessible parking, Shuttle service (additional charge), Shuttle service.
    Pool and wellness Indoor pool (all year), Hot tub/Jacuzzi, Swimming pool, Swimming Pool, Fitness centre, Fitness, Indoor pool.
    Outdoor & View Terrace, Balcony.

    Guest Ratings For This Property

    8.6
    Based on 327 Reviews
    100% verified reviews

    Comfort

    8.97

    Cleanliness

    8.83

    Value For Money

    8.31

    Facilities

    8.63

    Reviewers Mention About DoubleTree by Hilton Biltmore/Asheville

    The DoubleTree by Hilton Biltmore/Asheville is praised for being pet-friendly and accommodating. One review mentions Clara at reception as being helpful and allowing immediate check-in with a dog. Th (Read More)e hotel also sends text updates regarding the pet's behavior. Another review highlights Carla as exceptional during a 25th wedding anniversary stay. She provided helpful recommendations and went above and beyond to ensure a memorable experience. Despite being dated, the hotel served the guests' needs and provided a pleasant and quiet stay.

    Guest Reviews

    Andrea
    family with young children
    10.0
    Exceptional
    Overall, we enjoyed our stay.
    Very convenient location to the Biltmore Estate. The breakfast buffet was great!
    The back parking lot did not feel safe at night. More lighting is definitely needed.

    Published on 01 Jan 2024

    Karen
    group
    10.0
    Exceptional
    This DoubleTree location is a great stay for visitors!
    This is a great location for anyone wanting to visit downtown Asheville or Biltmore House. The staff were friendly and helpful. The breakfast was outstanding!

    Published on 30 Dec 2023

    E.
    young couple
    8.0
    Very good
    Nice hotel in a great location!
    Lovely room- very good hotel location, very nice staff. Nice and clean. comfy bed and pillows. Lots of variety available on the TV.
    Breakfast was just OK and I think a little overpriced. Light fixture in room needed a bulb so it was rather dark. I didn't have time to call and wait for a new one. Could not adjust the fan/heat/cold on unit. I like to have fan noise while I sleep but it did not work

    Published on 30 Dec 2023

    Jessica
    young couple
    1.0
    Bad
    Terrible.stay away
    I liked the lobby and the gym had a peloton bike which was nice.
    The mattress was something youd find in a cheap motel. Both my husbands back and my back went out and was soooo painful. The furniture in our suite was very very old and in poor condition. The couch in our suite when you sat on it sunk down low and was springy like it was broken. Very uncomfortable to sit on. The remote control for the tv did t work very well. We wouldnt have cared too much but it rained for 2 days and after spending a whole day in the room with me icing my back we left on the 26th. I told the front desk supervisor on the 26th and she said the room was prepaid through booking and to complain there as there isnt anything she could do and we left. Never again

    Published on 28 Dec 2023

    Bruce
    young couple
    9.0
    Superb
    Superb
    Comfortable clean room
    Heat was very loud and clanked when it came on

    Published on 27 Dec 2023

    Joseph
    family with young children
    9.0
    Superb
    Superb
    Great location and clean.
    HVAC in room would not turn off. Constant air blowing was less than optimal. Seemed like is was for dehumidification as we were on ground floor.

    Published on 25 Dec 2023

    Janet
    young couple
    10.0
    Exceptional
    Exceptional
    Great location to Biltmore and boutique shopping.
    All good.

    Published on 24 Dec 2023

    Penny
    family with young children
    9.0
    Superb
    Overall, had a really great time and will visit again
    The front desk staff was amazing. The physical location of the hotel was very convenient.
    The food on the full breakfast buffet was average and the cost was a little high. Cleaning crew did not replenish coffee, water or tissues after first morning.

    Published on 14 Dec 2023

    Carol
    group
    9.0
    Superb
    Great.
    complimentary water and those awesome warm cookies which were available at any time. On site breakfast was very good so did not mind paying for it. Soap, shampoo and lotion brand was great.
    The complimentary water was apparently only upon arrival. Would have enjoyed having one in the room every day.

    Published on 30 Nov 2023

    Hussain
    review category business travellers
    8.0
    Very good
    Ok
    Ok
    Ok

    Published on 17 Nov 2023

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