Holiday Inn El Paso West ? Sunland Park, an IHG Hotel, El Paso

This property has been featured in "43 Best Hotels In El Paso ".

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Room Types Available

Standard King Room

Max 2 Adults

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This room features a cable flat-screen TV, refrigerator and microwave. A work desk is included.

Standard Queen Room with Two Queen Beds

Max 4 Adults

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This room features a cable flat-screen TV, refrigerator and microwave. A work desk is included.

Standard King Room with Sofa Bed - Non-Smoking

Max 4 Adults

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This executive room features a flat-screen TV, sofa bed and a work desk. A microwave and refrigerator are included.

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About This Property

Located within 10 km of El Paso Museum of Art and 13 km of Ciudad Juarez Cathedral, Holiday Inn El Paso West Sunland Park, an IHG Hotel provides rooms in El Paso. With a bar, the 3-star hotel has ai (Read More)r-conditioned rooms with free WiFi. The property features an outdoor pool, fitness centre, hot tub and restaurant.All units in the hotel are equipped with a flat-screen TV and a hairdryer.Guests at Holiday Inn El Paso West Sunland Park, an IHG Hotel can enjoy an American breakfast.The accommodation also provides a business centre and guests can use the on-site ATM machine at Holiday Inn El Paso West Sunland Park, an IHG Hotel. Speaking both English and Spanish, staff at the reception can help you plan your stay.Benito Juarez Olympic Stadium is 13 km from the hotel, while Chamizal Park is 15 km away. El Paso International Airport is 21 km from the property.

Holiday Inn El Paso West ? Sunland Park, an IHG Hotel is featured in

Guest Ratings For This Property

7.5

Based on 406 Reviews

100% verified reviews

Comfort

7.9

Cleanliness

7.85

Value For Money

7.35

Facilities

7.44

Guest Reviews

Shayla

family with young children

2.0

Very poor

Motel, not a hotel.

The staff was nice.

This was a motel, not a hotel. The reality looks nothing like the pictures. It was a maze trying to get to our room. We had to go up stairs, then back down, and walk around two buildings. Then when we got there it was dirty. Our friends found cockroaches in their room and another had a chemical dripping from the ceiling of their room. There was construction everywhere so we couldn't get to our car without going back through the maze. During the check-in process we had to stand outside in the cold and wait on the people in front of us. There wasn't enough room in the lobby for us. The bathroom is so small! The door barely clears the toilet when you close it. We didn't even shower before we left, because it seemed so dingy. We won't be back.

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Published on 29 Dec 2023

Anonymous

group

1.0

Bad

We will never return nor recommend this property to others

The staff was rude, I am handicap and we were not told upon booking or check-in that there was no working elevator, we were greeted by a giant cockroach upon entering our room, the sheets on both beds were visibly dirty and covered with hair, the towels were dirty, the shower curtain was falling off of the bathroom wall, neither the sink or bathtub drained at all, there was one working outlet in the entire room

Published on 05 Dec 2023

Elizabeth

family with young children

1.0

Bad

That it was under construction, bugs in the room, big hole in the carpet

Published on 04 Dec 2023

Thomas

group

1.0

Bad

Terrible experience, filthy (and I mean FILTHY) rooms, horrible design.

The location was close to our venue.

The design of the motel was terrible. Trying to find our room was like being in a labyrinth. I have never been in a more confusing location in all my life

Published on 03 Dec 2023