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Hotel Indigo El Paso Downtown, an IHG Hotel

Downtown El Paso (1 kms from El Paso Museum of Art)
325 North Kansas Street - Show on map

Ranked 22 out of 43 best hotels in el paso

8.2
395 reviews

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Room Types Available

1 King Standard
  • Max 2 Adults
    •

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    The pool with a view is the standout feature of this double room. This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit has 1 bed.

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    Standard Room with Two Queen Beds
  • Max 4 Adults
    •

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    This double room's standout feature is the pool with a view. This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit has 2 beds.

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    Standard Room
  • Max 2 Adults
    •

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    This double room provides a pool with a view. This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views.

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    King Suite
  • Max 4 Adults
    •

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    This suite features a pool with a view. This air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit has 1 bed.

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    King Room - Disability Access
  • Max 2 Adults
    •

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    View Deal
    This double room provides a pool with a view. This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit offers 1 bed.

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    Queen Suite with Two Queen Beds and Mobility Accessible Roll-In Shower
  • Max 4 Adults
    •

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    Guests will have a special experience as this suite offers a pool with a view. This air-conditioned suite includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit offers 2 beds.

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    King Room - Hearing Accessible with Transfer Shower
  • Max 2 Adults
    •

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    View Deal
    The pool with a view is the standout feature of this double room. This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit has 1 bed.

    Read More

    Standard Queen Room
  • Max 2 Adults
    •

    Read More

    View Deal
    The pool with a view is a top feature of this double room. This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit has 1 bed.

    Read More

    Queen Room with Two Queen Beds - Hearing Accessible/Non-Smoking
  • Max 4 Adults
    •

    Read More

    View Deal
    This double room's special feature is the pool with a view. This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit offers 2 beds.

    Read More

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    Guest Ratings For This Property

    8.2
    Based on 395 Reviews
    100% verified reviews

    Comfort

    8.84

    Cleanliness

    8.81

    Value For Money

    8.08

    Facilities

    8.66

    Reviewers Mention About Hotel Indigo El Paso Downtown, an IHG Hotel

    The reviewer had a wonderful experience at Hotel Indigo El Paso Downtown. They praised the friendly and courteous staff who were patient with their children. The heated pool was enjoyable, and having (Read More) towels easily accessible was convenient. The bar had a great selection of drinks and the food was very good. The breakfast at the restaurant was impressive, with a talented musician performing. They plan to return in the summer and thanked the hotel for taking care of their family.

    Guest Reviews

    Robert
    young couple
    8.0
    Very good
    I would stay there again
    Location is awesome. Night staff was very nice
    Only gripe was one of towels in the bathroom had a fresh stain. Everything else was clean.

    Published on 03 Jan 2024

    Billy
    young couple
    10.0
    Exceptional
    It was an amazing stay. Heated rooftop pools and amazing views of El Pasos central area. Will be coming back next year
    Beautiful views of El Paso. Very comfortable beds. Valet parking that is validated

    Published on 28 Dec 2023

    Ike
    solo traveller
    10.0
    Exceptional
    Exceptional
    Very friendly staff, were open to giving directions and recommendations to places to visit and establishments to eat at.

    Published on 27 Dec 2023

    Saul
    family with young children
    9.0
    Superb
    Superb
    All
    No water on room (bottled)

    Published on 20 Dec 2023

    Anonymous
    solo traveller
    4.0
    Disappointing
    Nice room but will never stay again.
    The bed was comfortable. The room was nice.
    No one told me there was a nightclub at the hotel. I could not sleep because of the music till 1 am. Not to mention the people in the hallway being loud. You can hear your neighbors.

    Published on 12 Dec 2023

    Massiel
    family with young children
    9.0
    Superb
    Great stay but there are some inconveniences
    Ill start with the front desk agent. His name is William. He was absolutely wonderful and made us feel so welcome during the check in process. He was new but very knowledgeable. Give that man a raise! We also checked out the bar and encountered the bartender Diandra. She had the best energy and was super friendly. Those 2 employees alone made the best impression of this hotel. The lounge area was very nice and the view at the pool area was stunning. The rooms were so cute and had a lot of character. The view from the room was also pretty sweet.
    Some of the valet guys made us feel like we were a burden to them. Our room did not have a microwave or refrigerator. We asked for a 12pm check out so we can grab some brunch at Mamacitas and not have to take all our luggage & was told they don't have late check outs. We asked the valet if we can load our bags onto the car so we can grab some food and again, they made it seem like such an inconvenience but they did end up letting us do it. When we checked in, we were advised that we are more than welcome to call the front desk or concierge to let the valet guys know that we are headed down so our vehicle will be ready by the time we get down there but the concierge guy told me Id have to walk out there myself.
    (Read More)

    Published on 04 Dec 2023

    Robert
    young couple
    7.0
    Good
    Nice but noisy
    Location modern clean decors bar and pool
    The noise and staff knowledge of property we changed room 3 times

    Published on 28 Nov 2023

    Liliana
    young couple
    3.0
    Poor
    blah its just like home
    Clean, and service was good. Location is good, Valet is amazing staff. Overall its a 3 out 5 star hotel
    we stayed for our anniversary evening, at home I have dogs that bark and kids that cry . So we wanted to sleep in and enjoy some peace and quiet. Well our floor had people with dogs that kept barking and kids that kept crying so I essentially paid to stay away from home but it felt just like home in a bad way. Also the view in my room sucked. Not happy camper

    Published on 26 Oct 2023

    Jguajardo7
    young couple
    8.0
    Very good
    Over-priced but generally nice stay.
    The hotel is lovely if over-priced. The rooms were very nice, and the pool area is a must visit.
    The staff was a bit rude at first and didn't seen to be very friendly. Although this did improve upon conversing with them longer. The security guards for the pool area don't show up until later in the evening, with that said, it seems like anybody can show up off the streets and access the pool area with the rest of the guests. During my stay, two random men, who seemed to be under the influence of drugs managed to find their way to the pool area and entered the pool with their street clothes. All while smoking cigarettes, it is a non-smoking area, and trying to chat up the rest of the guests. The two men stayed all day and night at the pool area.
    (Read More)

    Published on 25 Oct 2023

    Phillip
    young couple
    10.0
    Exceptional
    The stay was great.
    The room was outstanding.
    The breakfast place was closed.

    Published on 20 Oct 2023

    Top Facilities

    Bar

    Wifi

    Spa

    Pets allowed

    Beach

    Pool

    Concierge service

    Food

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