Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel

Business facilities

• Meeting/banquet facilities
• Fax/photocopying
• Business centre

Cleanliness & disinfecting

• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Others

• Bar
• Pool
• Food
• Parking
• Wifi

Miscellaneous

• Visual aids: braille
• Non smoking rooms
• Non smoking throughout
• Facilities for disabled guests
• Wheelchair accessible
• Lift
• Designated smoking area
• Allergy free room
• Visual aids: tactile signs

Safety features

• Hand sanitizer in guest accommodation and key areas
• Thermometers for guests provided by property
• Face masks for guests available
• Process in place to check health of guests
• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Staff follow all safety protocols as directed by local authorities
• First aid kit available
• Access to health care professionals

Accessibility

• Toilet with grab rails
• Entire unit located on ground floor
• Accessible by lift

Bathroom

• Private bathroom
• Bath or shower
• Toilet paper
• Shower cap
• Shampoo
• Body soap
• Conditioner
• Free toiletries
• Hairdryer
• Bath
• Shower
• Toilet

Room Amenities

• Cots
• Sofa bed
• Feather pillow
• Clothes rack
• Iron
• Safety deposit box
• Ironing facilities
• Heating
• Socket near the bed
• Air conditioning
• Desk
• Trash cans
• Non feather pillow

Food & Drink

• Coffee machine
• Dining area
• Refrigerator
• Microwave
• Vending machine (snacks)
• Outdoor furniture
• Tea/coffee maker

Safety & security

• Smoke alarms
• Fire extinguishers
• Cctv in common areas
• Smoke alarm
• Cctv outside property

Cleaning services

• Daily housekeeping
• Laundry

Services & Extras

• Towels
• Key card access
• Wake up service/alarm clock
• Linen
• Alarm clock
• Wake up service
• Key access

Media & Technology

• Ipod dock
• Flat screen tv
• Telephone
• Cable channels
• Tv

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Physical distancing in dining areas

Reception services

• Private check in/check out
• 24 hour front desk
• Express check in/check out

Physical distancing

• Contactless check in/check out
• Cashless payment available
• Physical distancing rules followed

Pool and wellness

• Fitness
• Sun loungers or beach chairs

Outdoor & View

• City view
• Pool view
• Mountain view