Hotel am Rathaus, Heidelberg

This property has been featured in "50 Best Hotels In Heidelberg ".

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Top Facilities

parking

wifi

food

bar

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Single Room

Max 1 Adult

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Cosy room with a cable TV, minibar and work desk. The private bathroom includes a shower.

Double Room

Max 2 Adults

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Cosy room with a cable TV, minibar and work desk. The private bathroom includes a shower.

Triple Room

Max 3 Adults

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Cosy room with a cable TV, minibar and work desk. The private bathroom includes a shower.

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All Facilities for Hotel am Rathaus

Category	Facilities
Others	parking, bar, wifi, food.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Family rooms.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Bathroom	Shower, Private bathroom, Free toiletries, Toilet paper, Toilet, Hairdryer.
Room Amenities	Sofa, Hypoallergenic, Heating, Wardrobe or closet, Desk, Socket near the bed, Carpeted, Iron, Fan.
Food & Drink	Special diet menus (on request), Electric kettle, Minibar.
Safety & security	Fire extinguishers, Smoke alarms.
Cleaning services	Daily housekeeping.
Services & Extras	Wake-up service, Towels, Key access.
Media & Technology	Cable channels, TV, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Express check-in/check-out, Invoice provided, Tour desk, Private check-in/check-out.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
Outdoor & View	City view.

About This Property

This hotel offers a free breakfast and cosy rooms. It is situated in the heart of Heidelberg's Old Town, steps from the town hall and the Heiliggeistkirche church. The rooms at the Hotel am Rathaus are brightly furnished. All rooms feature free Wi-Fi. A rich buffet breakfast is available at the Hotel am Rathaus from 8:00 on. This is included in the room rate. There are many nearby cafés and restaurants. The Hotel am Rathaus is an ideal base for sightseeing in Heidelberg. The Old Bridge and Heidelberg Castle are only a few minutes' walk away.

Guest Ratings For This Property

7.4

Based on 1893 Reviews

100% verified reviews

Comfort

7.31

Cleanliness

7.75

Value For Money

7.56

Facilities

6.96

Guest Reviews

Nick

family with young children

8.0

Very good

Excellent location, great staff, would recommend.

Very friendly staff, excellent location, very clean and tidy.

Slightly aged bathroom, but it was clean and tidy and provided a good shower so perfect overall.

Published on 02 Jan 2024

Kim

young couple

9.0

Superb

Great hotel, which we would definitely stay at again if we were in the area.

This hotel has a fantastic location - it had 3 Christmas markets within a few minutes; but was also the perfect base to visit all that Heidelberg had to offer.

We arrived well after the time we were supposed to arrive and the hotel was locked up. Fortunately, a lovely girl on a break from a local bar helped us to find the hotel where we had to pick the key up from.

Published on 26 Dec 2023

Robert

young couple

10.0

Exceptional

Great recommendations for traveling on and things to do locally. Very friendly staff

Central to the Christmas markets and in the old town.

Published on 14 Dec 2023

Linda

young couple

8.0

Very good

Christmas Market

Location was wonderful. Front desk girl Mila gave exceptional customer service.

Building is old, which has charm. Rooms could be updated. There is not an elevator.

Published on 14 Dec 2023

Billy

solo traveller

10.0

Exceptional

Great location, good breakfast, tea, coffee, and friendly staff.

Nothing

Published on 12 Dec 2023

Anest

family with young children

10.0

Exceptional

Perfect location near the Castle, Christmas Market, river and Hauptstrasse. We were in a large 3 person family room with a view of the Christmas Market and the Heiliggeistkirche. Great Breakfast and the staff was great!

The beds were too hard for me, and the linens could be updated.

Published on 08 Dec 2023

Andrea

family with young children

7.0

Good

Very city center location, indoors car park P12 just next to the hotel, room on 4th floor had nice view of the city

There is no lift, but this did not bother me even if I was on 4th floor.

Published on 30 Nov 2023

Deborah

group

10.0

Exceptional

Perfect for a short stay.

We found this little gem quite late in the afternoon and we were pleasantly surprised. Right in the middle of the old city and next to the open plaza so plenty of eateries and bars to choose from. The noise from the night was never a bother. The room was comfortable and warm. The breakfast the next morning was lovely and the coffee was perfect.

Published on 24 Nov 2023

Alexis

family with young children

7.0

Good

Staff was very friendly. Kudos to Mr Vassilis working at the reception. My wife realised that after checking out and taking a taxi to the train station, she had forgotten her wedding ring back at the room. After calling back, he was very helpful, found the forgotten jewellery and kept it safe for us!

There was some forgotten food packed in a take-away container in the small minibar fridge - it smelled bad.

Published on 30 Oct 2023