Hotel Bristol, a Luxury Collection Hotel, Vienna, Vienna

This property has been featured in "45 Best Luxury Hotels In Vienna ".

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parking

bar

food

wifi

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Classic King Room

Max 2 Adults

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Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.

Small Historic Queen Room

Max 1 Adult

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Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.

Executive King Room - High Floor

Max 2 Adults

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The spacious double room features air conditioning, a minibar, a balcony with city views as well as a private bathroom boasting a bath. The unit has 1 bed.

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All Facilities for Hotel Bristol, a Luxury Collection Hotel, Vienna

Category	Facilities
Activities	Live music/performance, Live sport events (broadcast), Tennis court, Cooking class, Temporary art galleries, Tour or class about local culture.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Others	bar, food, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Hand sanitiser, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Face masks for guests available, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Miscellaneous	Non-smoking rooms, Pet basket, Non-smoking throughout, Family rooms, Facilities for disabled guests, Soundproof rooms, Wheelchair accessible, Lift, Designated smoking area, Allergy-free room, Pet bowls.
Accessibility	Upper floors accessible by elevator.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Additional bathroom, Slippers, Bidet, Additional toilet, Free toiletries, Hairdryer, Sauna, Bath, Toilet, Bathrobe.
Room Amenities	Sofa, Hypoallergenic, Wardrobe or closet, Dressing room, Clothes rack, Seating Area, Iron, Safety deposit box, Interconnected room(s) available, Heating, Socket near the bed, Hardwood or parquet floors, Air conditioning, Desk, Carpeted, Fireplace.
Food & Drink	Wine/champagne, Grocery deliveries, Kid-friendly buffet, Packed lunches, Coffee machine, Special diet menus (on request), Kid meals, Dining area, Outdoor dining area, Room service, Restaurant, Minibar, Dining table, Fruits, Outdoor furniture, Tea/Coffee maker.
Safety & security	Smoke alarms, Fire extinguishers, CCTV in common areas.
Cleaning services	Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Key card access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service, Key access.
Media & Technology	Laptop safe, Satellite channels, Flat-screen TV, Telephone, Cable channels, TV, Radio.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	ATM/cash machine on site, Invoice provided, Tour desk, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out, Currency exchange.
Physical distancing	Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed.
General	Pets allowed.
Entertainment and family services	Books, DVDs, or music for children, Baby safety gates, Child safety socket covers, Board games/puzzles, Babysitting/child services.
Transport	Car hire, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up, Airport drop off, Public transport tickets.
Pool and wellness	Fitness centre, Fitness.
Outdoor & View	Terrace, City view, Landmark view, View, Balcony.

Location & Nearby Places

Innere Stadt (0.7 Km from city center)

Kärntner Ring 1

15 Nearby Attractions

Vienna State Opera

0.3 km

Capuchin Church

0.4 km

Court Garden Vienna

0.4 km

Albertina

0.4 km

Donner Fountain

0.4 km

The Church of St. Charles

0.5 km

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About This Property

Opened in 1892, the luxurious Hotel Bristol, a Luxury Collection Hotel, set directly next to the Vienna State Opera, is ideally located to explore the major sights of the city. Saint Stephan’s Cathedral, the famous Kärntner Straße Shopping Boulevard as well as cultural institutions are only a short walk away. The Bristol Lounge Restaurant, rewarded with one toque by Gault Millau, serves Austrian delicacies and international cuisine. The luxurious rooms and suites at the Bristol feature air conditioning, a flat-screen TV, and elegant marble bathrooms. Room service is available around the clock and complimentary mineral water is waiting for all guests upon arrival. The breakfast buffet, the business lunch and the dinner are served in the restaurant, which also serves specially created vegetarian and vegan dishes and it fulfills every desire. Afternoon Tea is offered from 15:00 to 17:00, including fine pastries, mini sandwiches, scones with clotted cream, organic jam and cakes and homemade sweets. Guests can unwind in Vienna’s first American Bar, the Bristol Bar, where cocktails according to themes such as the opera, music, and wine are served The business centre is located on the 5th floor and is equipped with computers and printers. A gym is also at guests’ disposal boasting unique and fantastic views of the Vienna Ring Road and the State Opera. Both facilities are available free of charge and 24 hours a day. The hotel offers an awarded Clefs d'Or concierge service, featuring an experienced team, available prior and during guests' stay, providing information and insider tips about the city, organising city trips, sight-seeing tours and arranging you tickets or making reservations. The Karlsplatz Metro Stop is right in front of the hotel and valet parking is offered at the hotel. The Hofburg Congress and Event Centre is a 10-minute walk away. Free WiFi is provided in the entire property.

Guest Ratings For This Property

9.1

Based on 799 Reviews

100% verified reviews

Comfort

9.39

Cleanliness

9.28

Value For Money

8.37

Facilities

8.91

Guest Reviews

Xiaoyan

family with young children

10.0

Exceptional

Excellent location quite convenient to St Stephen cathedral! Friendly staff!

None

Published on 04 Jan 2024

Lucia

young couple

10.0

Exceptional

Everything was perfect.

No complains.

Published on 02 Jan 2024

Pinar

young couple

10.0

Exceptional

We would stay again

Perfect location, great breakfast, sophisticated ambiance

Nothing

Published on 30 Dec 2023

Silverman

group

10.0

Exceptional

Our Viennese home away from home since years

Old world style understated luxury. We have been going to this hotel for half a century and it hasnt changed. Some will find it needs modernization but we love it the way it is! The restaurant serves typical Austrian fare and is stylish with tables far apart! Prices very fair. Excellent as well for breakfast and afternoon tea.

Published on 21 Dec 2023

Jeanne

young couple

10.0

Exceptional

Step into a calm oasis close to everything. Understated posh

Everything! Wonderful old world elegance! Many exceptional touches, fab espresso machines in room - staff is the best. Dont stay anywhere else. Wonderful restaurant ( dine fireside!) or just have high tea. Great cozy bar. Across street from opera. Location wonderful

Published on 19 Dec 2023

Tony

young couple

6.0

Pleasant

Nice hotel, some rude service

Great location, beautiful hotel, lovely suite

Breakfast service was a shambles, wait staff simply did not come, we had to go into the back to get the menus ourselves after asking several times. Still nobody came to take order, after finally stopping someone and ordering a simple single egg, it never arrived. 20 minutes later, flagged someone else down and they brought the wrong thing, then became arrogant and obnoxious when confronted about that (this is the breakfast manager Martin). Their solution was to just say they'll take it off the bill... which isn't a solution because we still didn't get breakfast. But they didn't care, they just wanted to get rid of us rather than try to fix the problem. Also, the 75 Mercedes transfer from the airport wasn't there when we landed, we had to ring the hotel, who rang the driver, who eventually turned up 15 minutes later where we were waiting in the cold for him. Said he "made a mistake". But we had to argue to get this taken off the bill. Also had a very pushy reception staff member call us in the room insisting on us coming down to give card details after we'd charged the bar tab to the room, because they forgot to take card details for extras when we checked in. Wouldn't let us do it later, wanted it immediately. Some seriously bad service for a five star hotel. I don't know why I'm bothering writing a review because they won't care.

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Published on 18 Dec 2023

Christoph

young couple

9.0

Superb

Location was excellent, staff was very nice, and allowed a late check out.

The room needs to be updated, the bar was small for the size of the hotel, missed breakfast, and was charged for coffee.....this is a famous hotel and I had a higher expectation for the price point. Rooms are sold as an upgrade upon arrival if there is availability for a better room it should automatically be done without an extra charge...as a hotel owner, this is our policy to advance if possible, which makes for a better stay!

Published on 16 Dec 2023