Hotel

Hotel City Lugano

Via Giuseppe Bagutti 4
8.7
(835 reviews)

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This property has been featured in "50 Best Hotels In Lugano ".

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Top Facilities

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Business Room with French Bed

  • Max 1 Adult
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    Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 1 bed.

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    Style Double Room

  • Max 2 Adults
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    Providing free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The twin/double room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.

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    Modern Cosy Double Room

  • Max 2 Adults
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    This double room features air conditioning, minibar and soundproofing. A private bathroom is fitted with a shower, free toiletries and a hairdryer.

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    Exclusive Double Room

  • Max 2 Adults
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    This larger double room features a minibar, air conditioning and soundproofing. A private bathroom is fitted with a shower, free toiletries and a hairdryer.Please inform the property in advance if you are travelling with a child. Contact details are stated in the booking confirmation.

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    Family Room with Two Separate Bedrooms (non connecting)

  • Max 2 Adults
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    This family room has air conditioning, minibar, soundproofing and satellite TV. A private bathroom is fitted with a shower and free toiletries.Please note that you will get 2 separate bedrooms. If possible, the hotel will give you rooms next to each other.Please inform the property about the number and age of the children. You can use the Special Requests box when booking or contact the property.

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    Two Adjacent Double Rooms (non connecting)

  • Max 4 Adults
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    Offering free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The spacious twin/double room offers air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with satellite channels. The unit has 4 beds.

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    All Facilities for Hotel City Lugano

    Category Facilities
    Business facilities Fax/photocopying, Business centre.
    Others bar, parking, wifi.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Soundproof rooms, Non-smoking rooms, Lift, Pet bowls, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
    Bathroom Private bathroom, Free toiletries, Toilet paper, Hairdryer, Shower, Toilet.
    Room Amenities Sofa, Soundproofing, Sofa bed, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Safety deposit box, Heating, Hardwood or parquet floors, Socket near the bed.
    Food & Drink Wine/champagne, Vending machine (drinks), Minibar, Vending machine (snacks), Tea/Coffee maker, Coffee house on site.
    Safety & security Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
    Cleaning services Ironing service, Daily housekeeping, Laundry.
    Services & Extras Towels, Key card access, Wake-up service.
    Media & Technology Radio, Laptop safe, Satellite channels, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Invoice provided, Luggage storage.
    Physical distancing Cashless payment available, Physical distancing rules followed.
    General Pets allowed.
    Transport Public transport tickets.
    Outdoor & View Terrace.

    About This Property

    Located 800 metres from the Lugano Exhibition Centre and 1 km from the lake, Hotel City Lugano is a modern, non-smoking building with stylish and air-conditioned rooms. Free WiFi is available in all areas, and underground parking is available for small/medium cars on site for an extra charge. The modern, soundproofed rooms at Lugano City Hotel are all fitted with an LED TV, LED lighting, universal sockets, a minibar with free non-alcoholic drinks, a safe, a desk and a kettle with a coffee/tea maker. The private bathrooms come with a shower, hairdryer and free toiletries. Printers and coffee machines are provided on every floor. The lobby features a bar, a breakfast area, and access to a terrace. The City Hotel is 2.6 km from Monte San Salvatore and 1.5 km from Lugano Train Station. The closest bus stop is 200 metres away. Lugano University is a 2-minute walk from the hotel, and various shops, bars and restaurants are reachable within a 10-minute walk.

    Guest Ratings For This Property

    8.7
    Based on 835 Reviews
    100% verified reviews

    Comfort

    9.09

    Cleanliness

    9.15

    Value For Money

    8.28

    Facilities

    8.84

    Guest Reviews

    Juraj
    review category business travellers
    9.0
    Superb
    great hotel, does not matter whether you travel for work or for hilidays
    pleasent staff, very nice rooms, excellent breakfest

    Published on 16 Dec 2023

    Carole
    solo traveller
    10.0
    Exceptional
    Comfortable modern room, great shower, pleasant and helpful staff.
    Very comfortable stay. Clean, comfortable, quiet room with excellent shower. Nothing to complain about at all.
    Nothing. A bit expensive but to be expected in Switzerland.

    Published on 11 Dec 2023

    Neal
    young couple
    8.0
    Very good
    Pleasant.
    Overall, a very good hotel.

    Published on 28 Nov 2023

    Eddie
    young couple
    9.0
    Superb
    easy access to the city centre and very quiet
    breakfast was good , lady in the breakfast was so good always happy and willing to chat
    nothing

    Published on 31 Oct 2023

    Roberta
    young couple
    10.0
    Exceptional
    Staff was exceptionally helpful in assisting with lost luggage
    Very comfortable & clean
    All excellent

    Published on 17 Oct 2023

    Jakub
    review category business travellers
    9.0
    Superb
    Good hotel. On its price one of best in Lugano
    Nice clean and we'll equipped. Good breakfast
    The city centre is not far but not close as well

    Published on 05 Oct 2023

    Antnio
    young couple
    9.0
    Superb
    Very pleasant stay
    Its very clean. A pleasant 10min. walk will bring you to the city center. Breakfast is delicious and staff are polite and helpful. Highly recommend. Its not really a downside, yet something to consider if you are coming with a big car that you wont be able to use the underground parking, which by the way is very well maintained, because of the turns. For this better to contact the hotel in advance to check if your car fit the requirements. Otherwise, we saw a couple of places outdoors too. We were able to use the underground parking.
    Nothing. :)

    Published on 14 Sep 2023

    Natascha
    family with young children
    9.0
    Superb
    Worth while staying given value for money. Very close to the lake - 10 minutes walking.
    The room was quiet big and spacious. The breakfast was nice.
    The walls at the entrance of the room were dirty.

    Published on 12 Sep 2023

    Andrs
    young couple
    9.0
    Superb
    Superb
    They give you a Lugano card, which provides a 20-30% discount to the funicular. It is not EU, so they do not photocopy your passport. Very kind staff. Tea making facility in the room.
    Although you need to write Hotel City Lugano to the GPS, but on the hotel building you will find a Hotel Garni sign. I really did not understand the concept of this room: 2 separate beds, they cant even be pushed into one (so this room is for colleagues?) but smoked glass separates the bathroom from the beds (so it is for couples?). Too little sugar for the tea making facility. Registration wifi, and you need to reconnect again, it does not connect automatically. For me the biggest disappointment that there is no Milka chocolate at breakfast :) (it is the best part of the hotels in Corsica: chestnut jam at the breakfast in every hotel).

    Published on 03 Sep 2023

    Shihui
    young couple
    9.0
    Superb
    A great stay, friendly staff
    Good breakfast and the breakfast host Katia is exceptional - her passion and hospitality is charming. The room is clean. The mattress is comfortable and supportive. Its quiet overall - we could sometimes hear when neighbours opened or shut their doors or people upstairs pulled their chairs. But nothing too disruptive and people are generally quite respectful. The stay comes with vouchers for free public transport in the city and discount for funicular rides and museums, which is very handy.
    The bathroom could do with a bit more privacy

    Published on 13 Aug 2023

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