Reviewers Mention: Guests had a delightful New Year's Eve at Hotel Splendide Royal. They prai (Read More)sed the excellent customer service and fabulous dining room. The hotel also offered a spa and swimming pool, as well as a bonus massage. The scenery and city walking trips were magical, and the guests plan to return. Another guest had a splendid stay, praising the warm and professional welcome, as well as the exceptional spa with world-class treatments and attentive therapists. The hotel's location was fantastic for exploring the lake and town. Staff were attentive and friendly, and the rooms felt luxurious. Overall, it was a great experience.
Reviewers Mention: The room at Swiss Diamond Hotel & Spa was large with a great view, but cle (Read More)anliness was not up to 5-star standards. The service was exceptional and the staff was friendly. The spa and pool area could have been larger. Overall, the reviewer had an unforgettable birthday experience and was very satisfied. The food at the hotel was good and the service was fantastic, with one particular staff member standing out for their excellent service during breakfast and a special dinner.
Reviewers Mention: The staff at Grand Hotel Villa Castagnola is highly praised for their frie (Read More)ndliness and willingness to help. The hotel itself is described as spectacularly beautiful with old-world architecture. The rooms are well-appointed with convenient amenities and the breakfast buffet is highly recommended. The hotel offers a relaxing atmosphere with a piano bar and live music. Guests appreciate the personalized service and special treats provided by the staff. The hotel's location is a bit far from the center but easily accessible by bus or a 15-20 minute walk. Overall, the hotel provides a wonderful experience and guests highly recommend staying here.
Reviewers Mention: One visitor praised the excellent service from check-in to departure, with (Read More) staff introducing all hotel facilities and ensuring the guest had everything they needed. Another guest commended the restaurant manager for attention to detail and accommodating their dietary needs. The hotel is described as very nice, clean, and extraordinary, with friendly staff and stunning views of Lake Lugano. The rooms are big, clean, and offer a beautiful view of the lake. The breakfast is delicious with a scenic backdrop. The hotel is recommended, particularly for honeymoons.
Reviewers Mention: The Resort Collina d'Oro - Hotel, Residence & Spa is highly praised for it (Read More)s beautiful and peaceful location with amazing views. The staff is kind and caring, and the food prepared by the Chef is delicious. The rooms offer fantastic views and come with a daily 5-star buffet breakfast. The gym and pools are great, although the gym's schedule could be more convenient. The staff, including the front desk and Valentina, are helpful and accommodating. The resort offers easy access to town through their bus system or taxis. The nearby trails are recommended for hiking with panoramic views. The reviewer plans to return with their family.
Reviewers Mention: The View Lugano is highly praised for its excellent stay, luxurious rooms (Read More)with high tech controls, amazing view, and 5-star service. Guests loved the daily breakfast with fresh produce, the provision of eco cars and bicycles for hire, and the prompt and clean room service. The hotel is close to the city center and the lake, although transportation to and from the train station could be improved. Overall, it is highly recommended and visitors would definitely return.