Hotel Colonial San Carlos Cancún Centro

Cleanliness & disinfecting

• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Others

• Wifi

Miscellaneous

• Family rooms
• Designated smoking area
• Non smoking throughout

Safety features

• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Staff follow all safety protocols as directed by local authorities
• First aid kit available

Accessibility

• Upper floors accessible by stairs only

Bathroom

• Private bathroom
• Free toiletries
• Toilet paper
• Shampoo
• Shower
• Body soap
• Conditioner
• Toilet

Room Amenities

• Air conditioning
• Wardrobe or closet
• Clothes rack
• Desk
• Private entrance
• Fan
• Trash cans
• Non feather pillow
• Socket near the bed

Safety & security

• Smoke alarms
• Cctv outside property
• Security alarm
• 24 hour security
• Fire extinguishers
• Cctv in common areas
• Fire extinguisher

Cleaning services

• Daily housekeeping

Services & Extras

• Towels
• Linen
• Key access

Media & Technology

• Pay per view channels
• Cable channels
• Satellite channels
• Flat screen tv

Common areas

• Sun terrace

Reception services

• 24 hour front desk
• Invoice provided
• Tour desk
• Private check in/check out
• Luggage storage

Physical distancing

• Single room air conditioning for guest accommodation
• Contactless check in/check out
• Physical distancing rules followed

Outdoor & View

• City view
• View