Hotel Crowne Plaza Madrid Airport

Business facilities

• Meeting/banquet facilities
• Fax/photocopying
• Business centre

Others

• Bar
• Food
• Parking
• Wifi

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Hand sanitiser
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Safety features

• Hand sanitizer in guest accommodation and key areas
• Thermometers for guests provided by property
• Face masks for guests available
• Process in place to check health of guests
• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Staff follow all safety protocols as directed by local authorities
• First aid kit available
• Access to health care professionals

Miscellaneous

• Non smoking throughout
• Family rooms
• Facilities for disabled guests
• Soundproof rooms
• Wheelchair accessible
• Lift
• Designated smoking area
• Allergy free room
• Lower bathroom sink

Accessibility

• Upper floors accessible by elevator
• Toilet with grab rails
• Entire unit located on ground floor
• Accessible by lift
• Entire unit wheelchair accessible

Bathroom

• Private bathroom
• Bath or shower
• Toilet paper
• Shower cap
• Shampoo
• Slippers
• Body soap
• Conditioner
• Bidet
• Free toiletries
• Toothbrush
• Hairdryer
• Bath
• Shower
• Toilet
• Bathrobe

Room Amenities

• Hypoallergenic
• Soundproofing
• Cots
• Wardrobe or closet
• Dressing room
• Hypoallergenic pillow
• Seating area
• Iron
• Safety deposit box
• Tile/marble floor
• Ironing facilities
• Heating
• Hardwood or parquet floors
• Socket near the bed
• Air conditioning
• Desk
• Trash cans
• Non feather pillow

Food & Drink

• Chocolate or cookies
• Coffee machine
• Kid meals
• Bottle of water
• Room service
• Electric kettle
• Vending machine (drinks)
• Restaurant
• Minibar
• Vending machine (snacks)
• Outdoor furniture
• Tea/coffee maker
• Coffee house on site

Safety & security

• Smoke alarms
• Fire extinguishers
• Cctv in common areas
• Smoke alarm
• Cctv outside property
• Security alarm

Cleaning services

• Dry cleaning
• Trouser press
• Daily housekeeping
• Ironing service
• Laundry

Services & Extras

• Towels
• Key card access
• Linen
• Alarm clock
• Wake up service
• Lockers
• Key access

Media & Technology

• Laptop safe
• Satellite channels
• Flat screen tv
• Telephone
• Tv
• Radio

Common areas

• Sun terrace

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Physical distancing in dining areas

Reception services

• Invoice provided
• Tour desk
• Luggage storage
• Concierge service
• 24 hour front desk
• Express check in/check out
• Currency exchange

Physical distancing

• Contactless check in/check out
• Mobile app for room service
• Single room air conditioning for guest accommodation
• Cashless payment available
• Physical distancing rules followed

Transport

• Shuttle service (additional charge)
• Shuttle service
• Airport shuttle
• Airport shuttle (additional charge)
• Airport pick up
• Airport drop off

Pool and wellness

• Fitness centre
• Fitness

Outdoor & View

• View