Hotel De Ville

Via di Sottoripa 5/1-2
8.6
2120 reviews

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This property has been featured in "50 Best Hotels In Genoa ".

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Room Types Available

Luxury Quadruple Room
  • Max 4 Adults
    •
  • 2 Photos available
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    Providing free toiletries, this quadruple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned quadruple room provides a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as an inner courtyard view. The unit offers 2 beds.

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    Premium Quadruple Room
  • Max 4 Adults
    •

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    Offering free toiletries, this quadruple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned quadruple room offers a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as an inner courtyard view. The unit has 2 beds.

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    Deluxe Double Room
  • Max 2 Adults
    •
  • 1 Photo available
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    Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as an inner courtyard view. The unit offers 1 bed.

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    Standard King Room
  • Max 2 Adults
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    Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as an inner courtyard view. The unit offers 1 bed.

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    Superior King Room
  • Max 3 Adults
    •
  • 2 Photos available
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    Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as an inner courtyard view. The unit has 1 bed.

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    Luxury Triple Room
  • Max 3 Adults
    •
  • 2 Photos available
    •

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    Featuring free toiletries, this triple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned triple room features a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as an inner courtyard view. The unit has 2 beds.

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    Superior Queen Room
  • Max 3 Adults
    •

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    Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as an inner courtyard view. The unit offers 1 bed.

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    Executive Triple Room
  • Max 3 Adults
    •

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    Featuring free toiletries, this triple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned triple room features a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as an inner courtyard view. The unit has 2 beds.

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    About This Property

    Situated conveniently in Genova, Hotel De Ville offers air-conditioned rooms, a shared lounge, free WiFi and a bar. This 4-star hotel offers room service and a 24-hour front desk. The accommodation p (Read More)rovides airport transfers, while a bicycle rental service is also available. At the hotel, all rooms come with a desk, a flat-screen TV, a private bathroom, bed linen and towels. The units will provide guests with a wardrobe and a kettle. Breakfast is available every morning, and includes buffet, à la carte and continental options. You can play billiards at Hotel De Ville, and the area is popular for cycling. Popular points of interest near the accommodation include Aquarium of Genoa, University of Genoa and Gallery of the White Palace. The nearest airport is Genoa Cristoforo Colombo Airport, 10 km from Hotel De Ville.

    Hotel De Ville is featured in

    Guest Ratings For This Property

    8.6
    Based on 2120 Reviews
    100% verified reviews

    Comfort

    9.0

    Cleanliness

    9.02

    Value For Money

    8.36

    Facilities

    8.74

    Guest Reviews

    Elizabeth
    young couple
    8.0
    Very good
    Comfortable hotel on edge of medieval quarter with view of port.
    Position on the waterfront with interesting view. Clean rooms with good bed and shower. Helpful staff.
    Our first room with no view. But we changed to a room at the front.

    Published on 31 Dec 2023

    Karen
    young couple
    8.0
    Very good
    The front desk staff was rude.
    Location and breakfast was great.
    The front desk staff, "Ford" was rude and condescending. It was quite apparent that he had a problem with Caucasian women foreigners. My husband and I will never stay at this hotel again because of the staff. I have never been so disrespected.

    Published on 02 Dec 2023

    Jakub
    solo traveller
    8.0
    Very good
    Very good
    very large room and very friendly staff. Nice bathroom.
    The hotel is on one floor of the large building and the orientation marks could be better. The neighborhood of the hotel is not very nice.

    Published on 25 Nov 2023

    Walter
    young couple
    10.0
    Exceptional
    Very comfortable - enjoyed Genoa!
    Staff, bed, bath, breakfast.
    Hot water was just okay, not quite hot enough!

    Published on 25 Nov 2023

    Jagoda
    young couple
    6.0
    Pleasant
    Overall I probably wouldnt stay here again. It was fine for the one night and defiantly has potential but some things w
    I feel as though this hotel is trying to be nicer then it actually is. Although there is potential, it is not there yet. The breakfast was nice. Good assortment of pastries and cookies and then hot items for order. Our room was also spacious, bathroom very large. Walking distance to everything you need to see in town.
    When you arrive to the hotel by car there is no where to stop. Just cars parked all down the street and you are forced to double park and block the road. We were told someone would be there to help us unload and tell us where to park. No one was. The reception is on the second floor so you have to go up there. Nothing is in the building when you first walk in which is offputting, you have to go upstairs. Also we werent given good directions to the parking. Just told to go to the light and do a U turn to the other side turns out you actually have to go further and turn onto a lower street. Once in the garage we were given no direction on where to go either. Overall my husband was very frustrated after trying to park for over 30 min. I also really didnt like how the big metal doors to the hotel are locked in the evening. You have to rely on someone buzzing you in every time, which can take a while. Like others mentioned this is not the best part of town, especially at night so I feel as though this could not be safe. I am glad I was not here alone and wouldnt recommend the place at all for a solo female traveler. Also our room was very noisy at night. It sounded like they were moving furniture or redoing a room? As if chairs were being moved across the floor constantly until 2am. You also hear others talking in rooms. Furniture in room was dated and the photos defiantly make the whole place look way nicer then it is.
    (Read More)

    Published on 22 Nov 2023

    Anel
    family with young children
    1.0
    Bad
    The worst hotel/location I have ever visited.
    Nothing
    I absolutely disliked everything about this hotel. Terrible location, attempted robbery at 10 PM right in front of the hotel entrance. Full of gangs and criminals. No parking as they claim; they use one nearby (5-6 minutes walk). Empty minibar. Breakfast feels more like a 1-star motel than a 4-star hotel. Extremely dirty room, especially the floor. One of my worst hotel experiences in 32 years. Non-functional TV. Slow internet. Definitely to be avoided.

    Published on 22 Nov 2023

    Mohan
    young couple
    9.0
    Superb
    Superb
    Chiara was most welcoming and made our stay pleasant. Spacious room with a view of the harbour. Walking distance to cultural sites. Hot breakfast made to order, with a broad spread of cereal , pastries and cheeses. Good wifi.
    Not the most salubrious location. Uneven cobblestone and pavements make navigating luggage from the train or bus station to the hotel a challenge.

    Published on 19 Nov 2023

    William
    young couple
    7.0
    Good
    One night visit to Genoa so value and facilities adequate.
    Value for money. Friendly staff. Good breakfast selection. Clean.
    Located above a busy commercial area on which we felt unsafe

    Published on 19 Nov 2023

    Lizette
    young couple
    9.0
    Superb
    Superb
    Friendly staff great value for a short stay

    Published on 18 Nov 2023

    Charbel
    family with young children
    10.0
    Exceptional
    Exceptional
    Excellent lcation close to all the best sights, the place is very clean the staff are so welcoming and friendly

    Published on 15 Nov 2023

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    Top Facilities

    parking

    bar

    food

    wifi

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    All Facilities for Hotel De Ville

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Activities Cycling, Live sport events (broadcast), Billiards, Hiking, Bike tours, Walking tours, Golf course (within 3 km).
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Others bar, food, parking, wifi.
    Safety features Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
    Miscellaneous Non-smoking rooms, Pet basket, Non-smoking throughout, Family rooms, Facilities for disabled guests, Soundproof rooms, Wheelchair accessible, Lift, Designated smoking area, Pet bowls.
    Accessibility Upper floors accessible by elevator, Toilet with grab rails, Entire unit wheelchair accessible, Emergency cord in bathroom.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Slippers, Bidet, Additional toilet, Free toiletries, Hairdryer, Shower, Toilet.
    Room Amenities Sofa, Soundproofing, Sofa bed, Wardrobe or closet, Dressing room, Clothes rack, Private entrance, Seating Area, Safety deposit box, Tile/marble floor, Heating, Extra long beds (> 2 metres), Hardwood or parquet floors, Socket near the bed, Air conditioning, Desk.
    Food & Drink Wine/champagne, Kid-friendly buffet, Packed lunches, Special diet menus (on request), Dining area, Children's high chair, Room service, Electric kettle, Minibar, Dining table, Fruits, Tea/Coffee maker, Coffee house on site.
    Safety & security Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
    Cleaning services Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
    Services & Extras Towels, Towels/sheets (extra fee), Executive lounge access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service, Key access.
    Media & Technology Laptop safe, Satellite channels, Flat-screen TV, Telephone, Pay-per-view channels, TV.
    Common areas Games room, Shared lounge/TV area.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Invoice provided, Tour desk, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out.
    Physical distancing Contactless check-in/check-out, Mobile app for room service, Cashless payment available, Physical distancing rules followed.
    General Pets allowed.
    Entertainment and family services Indoor play area, Board games/puzzles, Babysitting/child services.
    Pool and wellness Massage, Foot massage, Back massage, Neck massage, Head massage, Full body massage, Hand massage.
    Transport Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up, Airport drop off.
    Outdoor & View View, Inner courtyard view.

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