Hotel

Hotel H12****

Świętego Tomasza 32
8.9
(3274 reviews)

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This property has been featured in "50 Luxury Hotels In Krakow ".

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Top Facilities

parking

bar

food

wifi

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Deluxe Double or Twin Room

  • Max 2 Adults
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    Providing free toiletries, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin/double room provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views.

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    Junior Suite

  • Max 3 Adults
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    This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as an inner courtyard view. The unit offers 2 beds.

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    One-Bedroom Apartment

  • Max 4 Adults
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    This apartment features 1 living room, 1 separate bedroom and 2 bathrooms with a shower and free toiletries. The air-conditioned apartment features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 3 beds.

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    All Facilities for Hotel H12****

    Category Facilities
    Activities Bike tours, Walking tours, Tour or class about local culture.
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Others parking, bar, wifi, food.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Lift, Family rooms, Soundproof rooms, Allergy-free room, Pet bowls, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
    Accessibility Upper floors accessible by elevator.
    Bathroom Bath, Shower, Private bathroom, Bath or shower, Free toiletries, Toilet paper, Additional bathroom, Toilet, Additional toilet, Hairdryer, Slippers.
    Room Amenities Hypoallergenic, Soundproofing, Sofa bed, Air conditioning, Heating, Wardrobe or closet, Clothes rack, Desk, Hardwood or parquet floors, Socket near the bed, Seating Area.
    Food & Drink Coffee machine, Wine/champagne, Special diet menus (on request), Refrigerator, Electric kettle, Room service, Tea/Coffee maker, Coffee house on site.
    Safety & security Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
    Cleaning services Daily housekeeping, Laundry.
    Services & Extras Wake-up service, Towels, Key card access, Linen.
    Media & Technology TV, Satellite channels, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Concierge service, Invoice provided, Tour desk, Luggage storage, 24-hour front desk.
    Physical distancing Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
    General Pets allowed.
    Transport Airport shuttle, Airport shuttle (additional charge), Airport drop off, Shuttle service (additional charge), Shuttle service, Airport pick up.
    Pool and wellness Fitness centre.
    Outdoor & View City view, Inner courtyard view.

    Location & Nearby Places

    Krakow Main Square (0.3 Km from city center)

    Świętego Tomasza 32

    15 Nearby Attractions

    Planty Park

    0.3 km

    The Cloth Hall Krakow

    0.4 km

    Main Market Square Krakow

    0.4 km

    Rynek Underground

    0.5 km

    Collegium Maius

    0.8 km

    Stained Glass Workshop and Museum

    1.3 km

    Manggha

    1.3 km

    Kazimierz

    1.4 km

    Oskar Schindler's Enamel Factory

    2.0 km

    Krakus Mound

    3.0 km

    Kosciuszko Mound

    3.8 km

    Polish Aviation Museum

    3.9 km

    Tyniec Abbey

    11.1 km

    Wieliczka Salt Mine

    11.8 km

    Auchwitz-Birkenau Concentration Camps

    11.8 km

    Wawel Royal Castle

    11.8 km

    See All Attractions

    About This Property

    Ideally set in Kraków, Hotel H12**** features air-conditioned rooms, a fitness centre, free WiFi and a bar. This 4-star hotel offers room service and a 24-hour front desk. The property is allergy-free and is situated 300 metres from Lost Souls Alley. At the hotel, the rooms are fitted with a desk, a flat-screen TV, a private bathroom, bed linen and towels. Hotel H12**** provides some units with city views, and rooms are fitted with a kettle. All rooms will provide guests with a fridge. Breakfast is available each morning, and includes buffet, continental and vegetarian options. Popular points of interest near the accommodation include St. Mary's Basilica, St. Florian's Gate and Krakow Central Railway Station. The nearest airport is John Paul II International Kraków–Balice, 17 km from Hotel H12****, and the property offers a paid airport shuttle service.

    Guest Ratings For This Property

    8.9
    Based on 3274 Reviews
    100% verified reviews

    Comfort

    9.28

    Cleanliness

    9.35

    Value For Money

    8.94

    Facilities

    8.86

    Guest Reviews

    Jessica
    young couple
    8.0
    Very good
    Krakow is amazing and the hotel is in such a short distance of the main square! Theres no need for taxis and its surro
    Very clean and spacious rooms.
    Breakfast could have been better with gluten free options. A safe would be good in the room too, as I didnt like leaving valuables in the room for this reason.

    Published on 04 Jan 2024

    Valerie
    young couple
    9.0
    Superb
    Absolutely wonderful
    Everything was wonderful, the staff couldn't do enough for us, home away from home. Would definitely recommend to anyone.
    Bit of noice early in morning, but I asked for a fan and that sorted that.

    Published on 04 Jan 2024

    Ryan
    with friends
    2.0
    Very poor
    Very poor
    Close to main parts of London
    Staff rude , no wishing us a happy new year on New Years Day , night staff rude and on checkout staff member rolled her eyes at me . Rooms small Other Guests items was stolen

    Published on 03 Jan 2024

    Ceren
    young couple
    10.0
    Exceptional
    Elegance and Quality
    Very Central, spotlessly clean, tasty breakfast with quality choices, professional, kind and helpful staff
    -

    Published on 30 Dec 2023

    Kateryna
    family with young children
    10.0
    Exceptional
    Exceptional
    Clean room. Very good location. You can reach the city center in 5 minutes. Our room was on the 4th floor with the yard window. So it wasn't noisy. Good breakfast. You can leave your luggage after check out in the hotel for free.

    Published on 29 Dec 2023

    Ravit
    young couple
    9.0
    Superb
    Great place to stay
    great staff, good location, everything was great

    Published on 28 Dec 2023

    Azzopardi
    family with young children
    10.0
    Exceptional
    Exceptional
    Everything was super perfect. Breakfast was delicious and always different. Upon arrival i was with a child of 5yrs and they gave her a folde with colours and colouring papers. Highly recommend
    Nothing.

    Published on 28 Dec 2023

    Altuna
    family with young children
    9.0
    Superb
    If I stay in Krakow again, I will definetely book H12.
    Excellent designed rooms. Extremely clean and the decoration was plain, lighting in the room was thrilling compared to other dark hotel rooms. Felt like at home. Much better than air B&B option. Excellent location.

    Published on 28 Dec 2023

    Ivetali
    young couple
    10.0
    Exceptional
    Exceptional
    Everything was clean, kind staff, very good location.

    Published on 28 Dec 2023

    Lorenz
    group
    10.0
    Exceptional
    Highly recommend Hotel H12! Perfect!
    Central and convenient location in Old Town Krakow, the staff are accomodating and rooms are well appointed, comfortable and spacious.

    Published on 28 Dec 2023

    Hotel H12**** is featured in

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