The double room offers a safe deposit box, an electric kettle, as well as a private bathroom featuring a bath or a shower and a hairdryer. The air-conditioned triple room provides a flat-screen TV with satellite channels, a minibar, a seating area and a wardrobe. The unit offers 2 beds.This room offers acces to:- Swimming pool- Gym- Salt cave
The double room offers a safe deposit box, an electric kettle, as well as a private bathroom featuring a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a seating area and a wardrobe.This room offers acces to:- Swimming pool- Gym- Salt cave
Featuring bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The well-equipped kitchenette has a refrigerator, kitchenware and a microwave. The double room features air conditioning, a coffee machine, a seating area, a wardrobe and a flat-screen TV with satellite channels.This room offers acces to:- Swimming pool- Gym- Salt cave
The double room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room offers a seating area, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV with satellite channels.This room offers acces to:- Swimming pool- Gym- Salt cave
Offering bathrobes, this suite includes a private bathroom with a bath or a shower, a hairdryer and slippers. The fully equipped kitchenette has a refrigerator, kitchenware and a microwave. The suite offers air conditioning, a coffee machine, a seating area, a wardrobe, as well as a flat-screen TV with satellite channels.This room offers acces to:- Swimming pool- Gym- Salt cave
In the well-equipped kitchenette, guests will find a refrigerator, kitchenware, a microwave and an electric kettle. This air-conditioned suite includes a flat-screen TV with satellite channels and a private bathroom.This room offers acces to:- Swimming pool- Gym- Salt cave
The twin room features a safe deposit box, an electric kettle, as well as a private bathroom featuring a bath or a shower and a hairdryer. The twin room provides air conditioning, a minibar, a seating area, a wardrobe, as well as a flat-screen TV with satellite channels.
Reviewers Mention About Mercure Krakow Fabryczna City
The Mercure Krakow Fabryczna City receives positive reviews for its gym, pool, clean and spacious rooms, and great breakfast. However, it is noted that the hotel is a business hotel/conference area a (Read More)nd is a little out of the way from the center of Krakow. One reviewer suggests that the hotel should pay closer attention to booking notes. Overall, the hotel staff is praised for being helpful and friendly. Some minor inconveniences include room allocation, wrong information from reception, and lack of streaming platforms on the TV. The hotel is recommended for its facilities, breakfast, and large rooms.
Guest Reviews
Sue
group
8.0
Very good
Very good would stay again.
Location good 30 minutes walk to main square but enjoyable. Walked to most attractions, Wawen Castle, schindlers museum, main square and shopping centre.
Pool area quite busy. Lots of kids.
Published on 04 Jan 2024
Lowri
family with young children
1.0
Bad
Very disappointed hot water is a minimum in a hotel
I must admit to being totally disappointed at the service and lack of support provided by Hotel.
There was no hot water available and we had no explanation or apology. Im disgusted to say the least, had previously used Mercury In Cardiff weekly for all my work travel, hence paying additional for an upgrade. I expected the same level of service in a European hotel, very upset.
Also only water beakers and no glasses even in a kitchen, they then had the audacity to charge for a champagne glass !!!!
Published on 04 Jan 2024
Agnieszka
family with young children
9.0
Superb
Superb
The absolute marvel is full size swimming pool, saunas, salt room.
Location among new buildings - Fabryczna business park - all looked rather impressive.
The building is in place of the former distillation factory. There are fragments of old installations in adjacent museum and restaurants.
Very clean hotel and its surroundings.
Although the hotel is a bit remote, it has very good connections by trams to city centre: tram stop 300 m. Trams 22,1,14 roughly every 5 minutes.
Room very quiet.
Textile free sauna would benefit by introducing designated few hours weekly only for same gender or only for adults.
Breakfast quality does not justify its high cost. This in tandem with relative remoteness of the hotel was the only real drawback, however small.
Published on 04 Jan 2024
Mairead
family with young children
8.0
Very good
Enjoyable stay in contemporary hotel
Hotel reception area was contemporary and modern.
Pool area was outstanding
restaurants in the complex were varied and of good standard and value
Breakfast room was exceptionally busy and chaotic. Not enough coffee mugs available. Difficult to get table for 5 ( we tried different less busy times too)
Toiletries in standard double room sparse- no shower cap, no body cream
Published on 03 Jan 2024
Magdalena
family with young children
9.0
Superb
Superb
nice building with restaurants passage , access to swimming pool and saunas.Good breakfast
very noisy shutting doors in saunas.There should be some mechanism installed on doors
Published on 03 Jan 2024
No
review category business travellers
9.0
Superb
A great hotel for business trip.
A great business hotel. I had a project in the business park and the hotel had everything I needed to work. I enjoyed the hotel restaurant, but there are more eating places near by with a good selection of food.
If somebody wants to do sightseeing, this hotel is located some distance away from the Old Town.
Published on 01 Jan 2024
Shaquillia
young couple
10.0
Exceptional
Beautiful hotel, would definitely recommend this hotel
Beautiful hotel, very clean. Very bright hotel. Leisure facilities very clean. Good location, staff very pleasant
Published on 01 Jan 2024
Denis
young couple
10.0
Exceptional
Very good breakfast, loved the location and staff. amazing
very new and nice location, not far away from old town. (20min by tram)
the pool can get crowded very quickly.
Published on 31 Dec 2023
Jusiakap
solo traveller
9.0
Superb
Lovely stay
Friendly staff, lovely, clean room.
Really nice breakfast, with great choice of food and beverage.
Lovely pool, jacuzzi and sauna area.
All nicely decorated for Christmas period.
Complimentary instant coffee, teabags and bottled water.
Some prompting on being green re towels and room cleaning - good to see.
a little issue with the toilet, which I reported and I'm sure it will be rectified
There were packets of instant coffee and tea bags in the room but no milk
I would like to see a shelf/somewhere to put toiletries in the bathroom.
Published on 31 Dec 2023
Piotr
family with young children
10.0
Exceptional
Exceptional
Very nice staff and tasty breakfast. Furthermore the saunas and pool was amazing