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Mercure Krakow Fabryczna City

Krakow Main Square (0 kms from )

Ranked 27 out of 50

9.1
(3663 reviews)

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Superior Double Room

  • Max 2 Adults
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    The double room offers a safe deposit box, an electric kettle, as well as a private bathroom featuring a bath or a shower and a hairdryer. The air-conditioned triple room provides a flat-screen TV with satellite channels, a minibar, a seating area and a wardrobe. The unit offers 2 beds.This room offers acces to:- Swimming pool- Gym- Salt cave

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    Standard Double Room

  • Max 2 Adults
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    The double room offers a safe deposit box, an electric kettle, as well as a private bathroom featuring a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a seating area and a wardrobe.This room offers acces to:- Swimming pool- Gym- Salt cave

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    Superior Double Room with Sofa

  • Max 3 Adults
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    Featuring bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The well-equipped kitchenette has a refrigerator, kitchenware and a microwave. The double room features air conditioning, a coffee machine, a seating area, a wardrobe and a flat-screen TV with satellite channels.This room offers acces to:- Swimming pool- Gym- Salt cave

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    Standard Queen Room

  • Max 1 Adult
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    The double room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room offers a seating area, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV with satellite channels.This room offers acces to:- Swimming pool- Gym- Salt cave

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    Superior King Suite with Sofa

  • Max 4 Adults
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    Offering bathrobes, this suite includes a private bathroom with a bath or a shower, a hairdryer and slippers. The fully equipped kitchenette has a refrigerator, kitchenware and a microwave. The suite offers air conditioning, a coffee machine, a seating area, a wardrobe, as well as a flat-screen TV with satellite channels.This room offers acces to:- Swimming pool- Gym- Salt cave

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    Junior Suite

  • Max 3 Adults
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    In the well-equipped kitchenette, guests will find a refrigerator, kitchenware, a microwave and an electric kettle. This air-conditioned suite includes a flat-screen TV with satellite channels and a private bathroom.This room offers acces to:- Swimming pool- Gym- Salt cave

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    Standard Twin Room

  • Max 2 Adults
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    The twin room features a safe deposit box, an electric kettle, as well as a private bathroom featuring a bath or a shower and a hairdryer. The twin room provides air conditioning, a minibar, a seating area, a wardrobe, as well as a flat-screen TV with satellite channels.

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    Location & Nearby Places

    Krakow Main Square (2.0 Km from city center)

    Fabryczna 13

    15 Nearby Attractions

    Oskar Schindler's Enamel Factory

    2.0 km

    Polish Aviation Museum

    2.1 km

    Planty Park

    2.4 km

    The Cloth Hall Krakow

    2.5 km

    Main Market Square Krakow

    2.6 km

    Kazimierz

    2.6 km

    Rynek Underground

    2.6 km

    Collegium Maius

    2.9 km

    Manggha

    3.3 km

    Stained Glass Workshop and Museum

    3.4 km

    Krakus Mound

    3.5 km

    Kosciuszko Mound

    5.9 km

    Wieliczka Salt Mine

    10.6 km

    Auchwitz-Birkenau Concentration Camps

    10.6 km

    Wawel Royal Castle

    10.6 km

    See All Attractions

    All Facilities for Mercure Krakow Fabryczna City

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Accessibility Upper floors accessible by elevator, Toilet with grab rails.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Hairdryer, Slippers, Sauna, Shower, Toilet, Bathrobe.
    Room Amenities Sofa bed, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Seating Area, Safety deposit box, Heating.
    Food & Drink Wine/champagne, Refrigerator, Electric kettle, Microwave, Kitchenware, Restaurant, Minibar, Breakfast in the room, Kitchenette, Dining table, Coffee machine, Kid meals, Room service, Bar, Coffee house on site.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Daily housekeeping, Laundry.
    Services & Extras Towels, Key card access.
    Media & Technology TV, Satellite channels, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Reception services Concierge service, 24-hour front desk, Invoice provided, Private check-in/check-out, Luggage storage.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Physical distancing rules followed.
    General Parking, Private parking, Pets allowed, Parking on site.
    Entertainment and family services Babysitting/child services.
    Pool and wellness Kids' pool, Indoor pool (all year), Hot tub/Jacuzzi, Swimming pool, Swimming Pool, Fitness centre, Fitness, Indoor pool.
    Transport Airport drop off, Parking garage, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up.

    Guest Ratings For This Property

    9.1
    Based on 3663 Reviews
    100% verified reviews

    Comfort

    9.49

    Cleanliness

    9.53

    Value For Money

    8.89

    Facilities

    9.25

    Reviewers Mention About Mercure Krakow Fabryczna City

    The Mercure Krakow Fabryczna City receives positive reviews for its gym, pool, clean and spacious rooms, and great breakfast. However, it is noted that the hotel is a business hotel/conference area a (Read More)nd is a little out of the way from the center of Krakow. One reviewer suggests that the hotel should pay closer attention to booking notes. Overall, the hotel staff is praised for being helpful and friendly. Some minor inconveniences include room allocation, wrong information from reception, and lack of streaming platforms on the TV. The hotel is recommended for its facilities, breakfast, and large rooms.

    Guest Reviews

    Sue
    group
    8.0
    Very good
    Very good would stay again.
    Location good 30 minutes walk to main square but enjoyable. Walked to most attractions, Wawen Castle, schindlers museum, main square and shopping centre.
    Pool area quite busy. Lots of kids.

    Published on 04 Jan 2024

    Lowri
    family with young children
    1.0
    Bad
    Very disappointed hot water is a minimum in a hotel
    I must admit to being totally disappointed at the service and lack of support provided by Hotel.
    There was no hot water available and we had no explanation or apology. Im disgusted to say the least, had previously used Mercury In Cardiff weekly for all my work travel, hence paying additional for an upgrade. I expected the same level of service in a European hotel, very upset. Also only water beakers and no glasses even in a kitchen, they then had the audacity to charge for a champagne glass !!!!

    Published on 04 Jan 2024

    Agnieszka
    family with young children
    9.0
    Superb
    Superb
    The absolute marvel is full size swimming pool, saunas, salt room. Location among new buildings - Fabryczna business park - all looked rather impressive. The building is in place of the former distillation factory. There are fragments of old installations in adjacent museum and restaurants. Very clean hotel and its surroundings. Although the hotel is a bit remote, it has very good connections by trams to city centre: tram stop 300 m. Trams 22,1,14 roughly every 5 minutes. Room very quiet.
    Textile free sauna would benefit by introducing designated few hours weekly only for same gender or only for adults. Breakfast quality does not justify its high cost. This in tandem with relative remoteness of the hotel was the only real drawback, however small.

    Published on 04 Jan 2024

    Mairead
    family with young children
    8.0
    Very good
    Enjoyable stay in contemporary hotel
    Hotel reception area was contemporary and modern. Pool area was outstanding restaurants in the complex were varied and of good standard and value
    Breakfast room was exceptionally busy and chaotic. Not enough coffee mugs available. Difficult to get table for 5 ( we tried different less busy times too) Toiletries in standard double room sparse- no shower cap, no body cream

    Published on 03 Jan 2024

    Magdalena
    family with young children
    9.0
    Superb
    Superb
    nice building with restaurants passage , access to swimming pool and saunas.Good breakfast
    very noisy shutting doors in saunas.There should be some mechanism installed on doors

    Published on 03 Jan 2024

    No
    review category business travellers
    9.0
    Superb
    A great hotel for business trip.
    A great business hotel. I had a project in the business park and the hotel had everything I needed to work. I enjoyed the hotel restaurant, but there are more eating places near by with a good selection of food.
    If somebody wants to do sightseeing, this hotel is located some distance away from the Old Town.

    Published on 01 Jan 2024

    Shaquillia
    young couple
    10.0
    Exceptional
    Beautiful hotel, would definitely recommend this hotel
    Beautiful hotel, very clean. Very bright hotel. Leisure facilities very clean. Good location, staff very pleasant

    Published on 01 Jan 2024

    Denis
    young couple
    10.0
    Exceptional
    Very good breakfast, loved the location and staff. amazing
    very new and nice location, not far away from old town. (20min by tram)
    the pool can get crowded very quickly.

    Published on 31 Dec 2023

    Jusiakap
    solo traveller
    9.0
    Superb
    Lovely stay
    Friendly staff, lovely, clean room. Really nice breakfast, with great choice of food and beverage. Lovely pool, jacuzzi and sauna area. All nicely decorated for Christmas period. Complimentary instant coffee, teabags and bottled water. Some prompting on being green re towels and room cleaning - good to see.
    a little issue with the toilet, which I reported and I'm sure it will be rectified There were packets of instant coffee and tea bags in the room but no milk I would like to see a shelf/somewhere to put toiletries in the bathroom.

    Published on 31 Dec 2023

    Piotr
    family with young children
    10.0
    Exceptional
    Exceptional
    Very nice staff and tasty breakfast. Furthermore the saunas and pool was amazing

    Published on 27 Dec 2023

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