Mercure Krakow Stare Miasto

Pawia 18 B
9.1
3474 reviews

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This property has been featured in "50 Luxury Hotels In Krakow ".

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Room Types Available

Privilege Double Room
  • Max 2 Adults
    •

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    This higher standard, spacious room features high speed WiFi, a flat-screen TV, air-conditioning, as well as a safe and tea/coffee making facilities. The bathroom comes with a shower, a hairdryer, a bathrobe and slippers.

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    Classic Double Room
  • Max 2 Adults
    •

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    This comfortable, modern room features air-conditioning, WiFi, a flat-screen TV, a minibar and tea/coffee making facilities. The bathroom comes with a shower and a hairdryer.

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    Classic Twin Room
  • Max 2 Adults
    •

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    This comfortable, modern room features air-conditioning, WiFi, a flat-screen TV, a minibar and tea/coffee making facilities. The bathroom comes with a shower and a hairdryer.

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    Superior Queen Room with Sofa Bed
  • Max 2 Adults
    •

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    Featuring free toiletries, this quadruple room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned quadruple room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a wardrobe. The unit has 2 beds.

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    Junior Suite with One Double Bed and Sofa
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    The air-conditioned suite features 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. The suite offers a minibar, a tea and coffee maker, a wardrobe, a flat-screen TV with cable channels, as well as city views. The unit offers 2 beds.

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    Executive Suite with Queen bed and Terrace
  • Max 2 Adults
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    The air-conditioned suite has 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. Boasting a terrace with city views, this suite also features a minibar and a flat-screen TV with cable channels. The unit has 2 beds.

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    About This Property

    Ideally situated in Kraków, Mercure Krakow Stare Miasto features air-conditioned rooms, a fitness centre, free WiFi and a shared lounge. This 4-star hotel offers room service and a 24-hour front desk (Read More). Private parking is available on site. At the hotel, the rooms have a desk, a flat-screen TV, a private bathroom, bed linen and towels. The rooms are equipped with a safety deposit box, while selected rooms also boast a terrace and others also feature city views. All rooms will provide guests with a wardrobe and a kettle. A buffet, à la carte or vegetarian breakfast is available each morning at the property. At Mercure Krakow Stare Miasto you will find a restaurant serving international cuisine. Vegetarian and gluten-free options can also be requested. The area is popular for cycling, and bike hire is available at the accommodation. Popular points of interest near Mercure Krakow Stare Miasto include Krakow Central Railway Station, Galeria Krakowska and St. Florian's Gate. The nearest airport is John Paul II International Kraków–Balice, 16 km from the hotel, and the property offers a paid airport shuttle service.

    Mercure Krakow Stare Miasto is featured in

    Guest Ratings For This Property

    9.1
    Based on 3474 Reviews
    100% verified reviews

    Comfort

    9.38

    Cleanliness

    9.35

    Value For Money

    8.86

    Facilities

    9.19

    Guest Reviews

    Rysiab
    family with young children
    10.0
    Exceptional
    Really great!
    Fantastic location, next time I would use a train to get there from the airport. Lovely staff, great with kids, lovely breakfast, clean, comfortable and spacious room. 5 out of 5

    Published on 04 Jan 2024

    Grzegorz
    young couple
    8.0
    Very good
    Very good
    Very good location.
    Shower

    Published on 03 Jan 2024

    Sarah
    family with young children
    10.0
    Exceptional
    Hotel with a WOW factor
    This Hotel has the WOW factor! You feel very welcome when entering, ambience has a cosy feel, location is perfect and omg the bed was the comfiest bed ever! 10 on 10!!
    Nothing to comment here :)

    Published on 02 Jan 2024

    Andrew
    young couple
    9.0
    Superb
    Perfect for a Krakw break
    Location. Staff. Very comfortable atmosphere.
    One small gripe was the gluten free / vegan options particularly during breakfast. There were some but only basics. For example, some bread but no butter.

    Published on 01 Jan 2024

    Mariam
    family with young children
    10.0
    Exceptional
    Exceptional
    The rooms and the staff
    The bed sheets and the billows

    Published on 31 Dec 2023

    Evdokia
    family with young children
    10.0
    Exceptional
    Exceptional
    Let's start with the staff! 5 stars to all of you! Very helpful and always with a smile in your face. Special thanks to Johny, our secret Santa! The hotel is very clean, the cleaning department is very strong. Breakfast buffet meets all tastes. Location is great. The hotel is near to the city centre. Till next time!

    Published on 29 Dec 2023

    Anonymous
    family with young children
    10.0
    Exceptional
    Just excellent
    Everything,location,friendly staff,amazing food

    Published on 29 Dec 2023

    Anna
    family with young children
    7.0
    Good
    Hotel was nice, very tasty breakfast, lots of food for everyone.
    Good location. Nice hotel.
    If to be very picky, shower needs maintenance ( silicone is not good ). Shower water pressure was low.

    Published on 29 Dec 2023

    Malcolm
    family with young children
    10.0
    Exceptional
    Fantastic hotel in every way
    This hotel is fantastic on every level. Service - friendly and efficient with all local staff , Decor - modern and fresh , Comfort-all round, Value for money ,Location - 5 minute walk from the old town , right opposite a massive mall and the train/bus station, Food-amazing quality and presentation especially the breakfast which was one of the best we have ever experienced! Thank you
    Cannot fault the hotel in any way !

    Published on 28 Dec 2023

    Jodie
    young couple
    10.0
    Exceptional
    Very nice good location. Walking distance to most things. However
    When we got there the staff were very friendly. They upgraded my room for me free of charge which was a nice extra. The staff Martin, Greig and Jonny were lovely. We were given slipper and a housecoat in our room. Room was very spacious and shower was really nice. It was walking distance to the main square, the train station and also Auschwitz pick up point to get there was just across the road for us.
    We were giving a mini fridge which we didnt use or need however they took a pending transaction out for it, 300 zloty. Luckily I had the money to pay for it as it was never stated that we had to pay this even tho we didnt use it. We left nearly a week ago after not touching anything in the mini bar they are still holding my payment meaning I cant use that money. With it being so close to Christmas and not getting paid for another couple of days. Its a bit disappointing

    Published on 28 Dec 2023

    Location & Nearby Places

    Krakow Main Square (0.2 Km from city center)

    Pawia 18 B

    15 Nearby Attractions

    The Cloth Hall Krakow

    0.8 km

    Main Market Square Krakow

    0.8 km

    Rynek Underground

    0.8 km

    Planty Park

    0.9 km

    Collegium Maius

    1.1 km

    Stained Glass Workshop and Museum

    1.6 km

    Manggha

    1.8 km

    Kazimierz

    1.9 km

    Oskar Schindler's Enamel Factory

    2.4 km

    Polish Aviation Museum

    3.5 km

    Krakus Mound

    3.5 km

    Kosciuszko Mound

    4.1 km

    Tyniec Abbey

    11.5 km

    Wieliczka Salt Mine

    12.1 km

    Auchwitz-Birkenau Concentration Camps

    12.1 km

    Wawel Royal Castle

    12.1 km

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    Top Facilities

    parking

    bar

    food

    wifi

    See All Facilities

    All Facilities for Mercure Krakow Stare Miasto

    Category Facilities
    Activities Bike tours, Cycling, Live sport events (broadcast), Hiking, Walking tours, Temporary art galleries, Themed dinner nights, Tour or class about local culture.
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Others bar, food, parking, wifi.
    Miscellaneous Family rooms, Facilities for disabled guests, Soundproof rooms, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Pet basket, Allergy-free room, Pet bowls, Lower bathroom sink, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Accessibility Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Bath, Toilet, Bathrobe.
    Room Amenities Sofa, Sofa bed, Air conditioning, Wardrobe or closet, Desk, Carpeted, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating, Socket near the bed, Cleaning products.
    Food & Drink Wine/champagne, Electric kettle, Restaurant, Minibar, Coffee machine, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Tea/Coffee maker, Coffee house on site.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
    Cleaning services Ironing service, Dry cleaning, Trouser press, Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen, Wake-up service.
    Media & Technology Cable channels, TV, Radio, Satellite channels, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Common areas Shared lounge/TV area.
    Reception services Concierge service, 24-hour front desk, Express check-in/check-out, Invoice provided, Tour desk, Private check-in/check-out, Luggage storage.
    Physical distancing Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    General Pets allowed.
    Entertainment and family services Board games/puzzles.
    Transport Airport drop off, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up.
    Pool and wellness Fitness centre, Fitness.
    Outdoor & View City view, Terrace, Inner courtyard view.
    Shops Minimarket on site.

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