Hotel Indigo Krakow - Old Town, an IHG Hotel, Krakow

This property has been featured in "50 Luxury Hotels In Krakow ".

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bar

food

wifi

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Premium King Room

Max 2 Adults

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1 King Bed Premium offering views of the city, this room features a flat-screen TV, air conditioning, a minibar, a Nespresso machine and a private bathroom. Bathrobes, slippers and free toiletries are provided.

Premium King Room with City View

Max 2 Adults

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1 King Bed Premium City View offering views of the city, this room features a flat-screen TV, air conditioning, a minibar, a Nespresso machine and a private bathroom. Bathrobes, slippers and free toiletries are provided.

Premium Twin Room

Max 2 Adults

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2 Single Beds Premium offering views of the city, this room features a flat-screen TV, air conditioning, a minibar, a Nespresso machine and a private bathroom. Bathrobes, slippers and free toiletries are provided.

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All Facilities for Hotel Indigo Krakow - Old Town, an IHG Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Bike tours, Walking tours, Temporary art galleries, Themed dinner nights, Tour or class about local culture.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Hand sanitiser, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, food, parking, wifi.
Safety features	Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Miscellaneous	Auditory guidance, Non-smoking rooms, Non-smoking throughout, Facilities for disabled guests, Soundproof rooms, Higher level toilet, Lift, Allergy-free room, Pet bowls, Lower bathroom sink.
Accessibility	Upper floors accessible by elevator, Toilet with grab rails, Entire unit wheelchair accessible, Emergency cord in bathroom.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Slippers, Free toiletries, Hairdryer, Sauna, Bath, Shower, Toilet, Bathrobe.
Room Amenities	Sofa, Hypoallergenic, Soundproofing, Sofa bed, Wardrobe or closet, Clothes rack, Private entrance, Seating Area, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating, Extra long beds (> 2 metres), Socket near the bed, Hardwood or parquet floors, Air conditioning, Desk, Carpeted.
Food & Drink	Wine/champagne, Packed lunches, Coffee machine, Special diet menus (on request), Kid meals, Room service, Electric kettle, Restaurant, Minibar, Fruits, Outdoor furniture, Tea/Coffee maker.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
Cleaning services	Dry cleaning, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Key card access, Executive lounge access, Wake up service/Alarm clock, Linen, Wake-up service, Lockers.
Media & Technology	Laptop safe, Satellite channels, Flat-screen TV, Telephone, TV, Radio.
Common areas	Sun terrace.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Invoice provided, Tour desk, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out.
Physical distancing	Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
Transport	Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up, Airport drop off.
Pool and wellness	Fitness centre, Fitness.
Outdoor & View	Terrace, Patio, City view, Landmark view, View, Inner courtyard view.

Location & Nearby Places

Krakow Main Square (0.4 Km from city center)

Filipa 18

15 Nearby Attractions

Main Market Square Krakow

0.7 km

The Cloth Hall Krakow

0.7 km

Rynek Underground

0.8 km

Planty Park

0.9 km

Collegium Maius

1.0 km

Stained Glass Workshop and Museum

1.5 km

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About This Property

Hotel Indigo Krakow - Old Town, a part of the InterContinental chain, is a boutique hotel located in a historic building, built in 1836 in the heart of Kraków. The hotel is just 270 metres from the Galeria Krakowska Shopping Centre and 300 metres from the Barbican and St. Florian's Gate. Guests have free access to a sauna and a fitness centre. Free WiFi is also provided. The individually designed rooms are inspired by the work of artists such as Matejko and Wyspiański. They all feature flat-screen TVs with international channels, free tea and coffee facilities, as well as bathrooms with walk-in showers and individually controlled floor heating. Certain rooms feature a seating area to relax in after a busy day. The hotel houses a restaurant, Filipa 18, which serves modern Polish cuisine. Guests can also enjoy a drink at the U Bar. A business centre and banquet facilities are also available. Julius Slowacki Theatre is 500 metres from Hotel Indigo Krakow - Old Town, while Cloth Hall is 700 metres from the property. The nearest airport is Krakow - Balice Airport, 10 km from Hotel Indigo Krakow - Old Town.

Guest Ratings For This Property

9.3

Based on 866 Reviews

100% verified reviews

Comfort

9.58

Cleanliness

9.58

Value For Money

9.09

Facilities

9.32

Guest Reviews

Chris

young couple

10.0

Exceptional

Exceptionally friendly staff

Published on 01 Jan 2024

Abbie

family with young children

5.0

Passable

Get better staff who are friendly and helpful & youll have a fab hotel.

Good locations Clean

Felt the 2 male staff members on check in, were so unhelpful & rude. Had no recommendations, didnt point us in the right direction - was to hard to even direct us from the hotel to the square. Also when booking your Auschwitz tour through them - be warned they dont advise you need ID but you do to get in. Lesson learned hotel you might want to tel your customers that.

Published on 23 Dec 2023

Lynette

young couple

4.0

Disappointing

Just adeequate

Close to train station

Tiny room, no lounge area, not any open space

Published on 16 Dec 2023

Emanuele

review category business travellers

7.0

Good

The hotel is conveniently located, close to main train station and to the city center. The bedroom size was adequate, the view from the bedroom was nice.

Breakfast was just average, I expected higher quality products. The dinner experience wasn't up to the expected standard, low value for money.

Published on 14 Dec 2023

Pamela

family with young children

9.0

Superb

Lovely niche hotel

Good location. Nice size hotel. Extremely helpful and informative staff.

Published on 12 Dec 2023

Emily

young couple

10.0

Exceptional

Warm, comfortable and friendly stay

Liked the decor and the room was very comfortable, nice bed and good bathroom. Staff were also very friendly and helpful

N/A

Published on 06 Dec 2023

Jacques

family with young children

9.0

Superb

Most enjoyable hotel with good facilities.

Delightful hotel, well positioned. Excellent restaurant.

Larger bedroom

Published on 04 Dec 2023

Mihaela

review category business travellers

10.0

Exceptional

Cute and comfortable

It is the kind of small but very cozy hotel. It is nicely decorated and makes you feel at home. The breakfast was very good. They have a warm bread with plums...simply amazing. The room is small but comfortable, the floor heating in the bathroom is great. We had dinner one evening at the restaurant, very good food and attention to detail.

I don't know why recently hotels choose to have a minibar in the room...empty...how hard is this to manage? I would like to have a full minibar at hand, for an obvious cost, but let it exist.

Published on 04 Dec 2023

Gregory

solo traveller

8.0

Very good

Overall very good with room to improve even more

Location, modern rooms in building with character, smiling and helpful staff. Breakfast buffet good overall.

The accounting department has selected a toilet paper like cardboard, it does not correspond to the hotels price point. A la carte breakfast options can be refined, for example the eggs Benedict served on an English muffin or good fresh brown bread, to best compete with the offers of places outside.

Published on 27 Nov 2023

Alan

family with young children

10.0

Exceptional

Compact rooms but spotlessly clean. Staff polite and helpful. Great breakfast. Great location. Gym only big enough for two people but well equipped. I would stay again without hesitation

Published on 21 Nov 2023