Features British-style interiors, air conditioning, and heating facilities. This room is equipped with a fridge, an air purifier/humidifier and a flat-screen TV. All rooms feature an en suite bathroom equipped with a bathtub and shower. Free toiletries including a toothbrush set, bath amenities and a hairdryer are provided.Note: No capacity for extra bed.
Features British-style interiors, air conditioning, and heating facilities. This room is equipped with a fridge, an air purifier/humidifier and a flat-screen TV. All rooms feature an en suite bathroom equipped with a bathtub and shower. Free toiletries including a toothbrush set, bath amenities and a hairdryer are provided.Note: No capacity for extra bed.
Features British-style interiors, air conditioning, and heating facilities. This room is equipped with a fridge, an air purifier/humidifier and a flat-screen TV. All rooms feature an en suite bathroom equipped with a bathtub and shower. Free toiletries including a toothbrush set, bath amenities and a hairdryer are provided.
Features 3 single beds, British-style interiors, air conditioning, and heating facilities. This room is equipped with a fridge, an air purifier/humidifier and a flat-screen TV. All rooms feature an en suite bathroom equipped with a bathtub and shower. Free toiletries including a toothbrush set, bath amenities and a hairdryer are provided.
Read More
Twin Room with Extra Bed with City View - Non-Smoking
Features city views, 3 single beds and a British-style interior. This room is equipped with a fridge, an air purifier/humidifier and a flat-screen TV. All rooms feature an en suite bathroom equipped with a bathtub and shower. Free toiletries including a toothbrush set, bath amenities and a hairdryer are provided.
Features city views, a British-style interior and air conditioning/heating facilities. This room is equipped with a fridge, an air purifier/humidifier and a flat-screen TV. All rooms feature an en suite bathroom equipped with a bathtub and shower. Free toiletries including a toothbrush set, bath amenities and a hairdryer are provided.
Features city views, a British-style interior and air conditioning/heating facilities. This room is equipped with a fridge, an air purifier/humidifier and a flat-screen TV. All rooms feature an en suite bathroom equipped with a bathtub and shower. Free toiletries including a toothbrush set, bath amenities and a hairdryer are provided.
This twin room features air conditioning. All rooms feature an en suite bathroom equipped with a bathtub and shower. Free toiletries including a toothbrush set, bath amenities and a hairdryer are provided.
This twin room has air conditioning and an electric kettle. All rooms feature an en suite bathroom equipped with a bathtub and shower. Free toiletries including a toothbrush set, bath amenities and a hairdryer are provided.
Features British-style interiors, air conditioning, and heating facilities. This room is equipped with a fridge, an air purifier/humidifier and a flat-screen TV. All rooms feature an en suite bathroom equipped with a bathtub and shower. Free toiletries including a toothbrush set, bath amenities and a hairdryer are provided.There is no space for extra beds in this room type.
Features city views, British-style interiors, air conditioning and heating facilities. This room is equipped with a fridge, an air purifier/humidifier and a flat-screen TV. All rooms feature an en suite bathroom equipped with a bathtub and shower. Free toiletries including a toothbrush set, bath amenities and a hairdryer are provided.There is no space for extra beds in this room type.
Located on the 31st floor, this twin room features city view and air conditioning. All rooms feature an en suite bathroom equipped with a shower and bathtub with views. Free toiletries including a toothbrush set, bath amenities and a hairdryer are provided.
This quadruple room has air conditioning and electric kettle. This room features 2 single beds (120 cm wide) and up to 2 extra beds. All rooms feature an en suite bathroom equipped with a bathtub and shower. Free toiletries including a toothbrush set, bath amenities and a hairdryer are provided.An extra bed will be prepared for a 3rd and 4th guest, only when the booking is made for 3 or 4 guests. Please indicate the correct number of guests at time of booking.
This room has air conditioning. The property will allocate a room type to the guest on arrival.All rooms feature an en suite bathroom equipped with a bathtub and shower. Free toiletries including a toothbrush set, bath amenities and a hairdryer are provided.
This family room has a flat-screen TV, electric kettle and air conditioning.Rate includes 2 adjacent triple rooms with beds in each room. Please note that the 2 rooms are not connected.
This unit features air conditioning and electric kettle.Room includes a twin and triple room with beds in each room. Please note that the 2 rooms are not connected.
Located on the 30th to 31st floors, this double room features city views, a British-style interior and air conditioning/heating facilities. This room is equipped with a fridge, an air purifier/humidifier and a flat-screen TV. All rooms feature an en suite bathroom equipped with a bathtub and shower. Free toiletries including a toothbrush set, bath amenities and a hairdryer are provided.
Located on the 30th to 31st floors, this twin room features city views, a British-style interior and air conditioning/heating facilities. This room is equipped with a fridge, an air purifier/humidifier and a flat-screen TV. All rooms feature an en suite bathroom equipped with a bathtub and shower. Free toiletries including a toothbrush set, bath amenities and a hairdryer are provided.
Hotel Monterey Grasmere Osaka is directly connected to JR Namba Train Station, a 10-minute walk from Dotonbori Shopping Street. It features rooms with Wi-Fi and 4 dining options with panoramic city v (Read More)iews.Featuring British-style interiors, guest rooms offer both air conditioning and heating facilities. Each room is equipped with a fridge, an air purifier/humidifier and a flat-screen TV. All rooms feature an en suite bathroom equipped with a bathtub and shower. Free toiletries including a toothbrush set, bath amenities and a hairdryer are provided.Decorated with antique furniture, French restaurant Escale features spectacular night views of Osaka. The hotel also houses a Japanese specialty restaurant, a Teppanyaki restaurant. and a tea lounge. Guests can purchase beverages from the drinks vending machine on site.Grasmere Osaka Hotel Monterey is connected to OCAT (Osaka City Air Terminal), which provides direct airport shuttles to both Kansai International Airport, 50 minutes away, and Itami Airport, 35 minutes away. Universal Studios Japan can be reached within a 25-minute train ride.Guests can rent a DVD player or a personal computer at the hotels 24-hour front desk.
Great location. Large room. Amazing views. Lovely to have seating area. 24hr reception. Large supermarket beneath. Direct access underground to train. Next to metro. Easy walk to Dotonbori and shops.
Nothing
Published on 05 Jan 2024
Juri
young couple
7.0
Good
works for short traveling!
It's a beautiful hotel in a really nice location. it was clean, gives you all the little items inclusing hair brush, tooth brush and even pajamas!
its a bit outdated and the closet is very small. rooms are also tiny. for 2 people, i wish we had little more room.
Published on 05 Jan 2024
Sonia
family with young children
8.0
Very good
Osaka Gem
The hotel is attached to the Namba station and "the walk" lots of great food and shopping, you can walk all the way to the eat street underground if you want. Great view.
No laundry, no gym, no extra facilities to utilise. Room wasn't big enough for three suitcases and three people.
Published on 04 Jan 2024
Suwan
family with young children
7.0
Good
Good place to stay
Good location
Less space in the room
Published on 03 Jan 2024
Suwan
family with young children
7.0
Good
In overall its good and we may stay here again next time
Good location with access to JR & Subway stations and supermarket
The room space is a bit small
Published on 03 Jan 2024
Thierry
family with young children
5.0
Passable
Passable
This is the copy of the letter I sent to the hotel
To the Management
I am writing to express my concern and dissatisfaction with the communication handling during a recent earthquake experienced at your hotel. On 1/01/2024, while staying on the 31st floor, we were subjected to a frightening earthquake. Initially, the hotel staff provided updates in both Japanese and English, which was reassuring. However, the last three announcements were made exclusively in Japanese, leaving non-Japanese speaking guests, including myself, without crucial information in a distressing situation.
This lack of consistent multilingual communication during an emergency is highly regrettable and reflects poorly on the hotel's commitment to guest safety and comfort. It is essential for a hospitality establishment of your repute to consider and treat all customers with equal care, especially during emergencies where clear and accessible information is vital.
I urge you to review and improve your emergency communication protocols to ensure inclusivity and safety for all guests, regardless of their language. Your attention to this matter is not only important for rectifying the current complaint but also crucial for upholding the standards and reputation of your establishment.
Thank you for your attention to this serious matter.
(Read More)
Published on 02 Jan 2024
Anonymous
family with young children
8.0
Very good
Convenience and Nice Stay
The location is great. Its just next to Namba JR Station. We can take airport bus to there. If we go for other subways or train, just walk through the underground shopping street. In winter, its not cold.
The room is big. Its enough space to open 2 luggages there. The staff are nice and I see one of Japanese staff can speak Mandarin. Its very helpful for the Chinese visitors.
Besides, there is a supermarket which operates until 12am and a Lawson convenience store until 11pm. We can also have McDonald and Starbucks. Its really convenient. Will consider to stay again!
The room is quite dusty. It would be better if open the window. Its suggested to do vacuuming everyday even not request tidy up service.
The fridge is not cool enough.
Published on 01 Jan 2024
Allan
family with young children
4.0
Disappointing
Horrible extend we wont return
The location was good right near the night life
The staff were only focused on money. My daughter was violently ill and we arrived early for check in. Admittedly they have a 3:00 PM check time and thats fair but at 11:00 AM they could see her sitting in the lobby in obvious discomfort and they wouldnt let us into our room early unless I paid 360,000 yen for 4 hours. They actually have a late checkout policy of 2,000 yen per hour so why charge me 360,000 when it logically could have been 8,000 which I would have happily paid just so she could lie down. When I spoke and complained to the manager and the check in staff they simply said that they understood she was sick and offered me directions to the hospital ( which she didnt need) but could help with the early room check in ? I just thought this was outrageous.
The rooms were very dated and dark. Cleaning service was once every three days because of some silly new Covid from China excuse when the government stance was clearly no different than it had been before. It was just so accused on money and the hotel lacked any sort of warmth from either the building or the staff
