Hotel Neo Gubeng by ASTON

Jl. Jawa 17-19
7.9
195 reviews

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This property has been featured in "50 Best Hotels In Surabaya ".

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Room Types Available

Standard Single Room
  • Max 1 Adult
    •
  • 3 Photos available
    •

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    Room is fitted with air conditioning and flat-screen cable TV. The en suite bathroom has shower facilities.

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    Superior Twin or Double Room
  • Max 2 Adults
    •
  • 2 Photos available
    •

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    View Deal
    Room is fitted with air conditioning and flat-screen cable TV. The en suite bathroom has shower facilities.

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    About This Property

    Only a 3-minute drive from Surabaya Gubeng Station, Hotel Neo Gubeng by ASTON features clean and bright guestrooms with free W-Fi. It has a spacious parking lot, an on-site shop and an in-house resta (Read More)urant. Hotel Neo Gubeng by ASTON is about 10-minute drive from Tunjungan Plaza Shopping Centre, and about 5-minute drive from Delta Plaza. Juanda International Airport is reachable within a 45-minute drive. Decorated in light colours, each air-conditioned unit comes with a flat-screen cable TV. The en suite bathroom has shower facilities. A safety deposit box and luggage storage can be requested at the 24-hour front desk. Guests who need to catch up with their work can take advantage of the meeting facilities. The on-site Cafeology restaurant serves a fine selection of Western food.

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    Guest Ratings For This Property

    7.9
    Based on 195 Reviews
    100% verified reviews

    Comfort

    8.22

    Cleanliness

    8.12

    Value For Money

    8.35

    Facilities

    7.9

    Guest Reviews

    Dian
    review category business travellers
    8.0
    Very good
    -
    The hot shower water is abundant
    the mattress foam is thin

    Published on 27 Oct 2023

    Harsono
    young couple
    9.0
    Superb
    Superb
    Location, breakfast simple hut nice
    Lighting need more bright

    Published on 22 Sep 2023

    Felix
    solo traveller
    6.0
    Pleasant
    Friendly hotel at a good location!
    Good location, walking distance from train station and some cool bars (colors pub; our bar)! The receptionists were super friendly and helpful, even quickly changed the bed sheets when i called them (because they werent very clean).
    The room wasnt well maintained over the last years and had a bad smell. But after leaving the window open and letting the AC run for some hours it was ok. Just put any creditcard with NFC technology into the plug (instead of your room ceycard) and you can keep the AC running when youre outside the room (also i put a coat hanger between the window to keep it open).

    Published on 15 Sep 2023

    Rahajeng
    solo traveller
    9.0
    Superb
    Superb
    Staff were helpful

    Published on 19 Aug 2023

    Ho
    family with young children
    6.0
    Pleasant
    Pleasant
    - Location - Staff
    - very limited parking lot - they didn't replace the linen if not requested - the room interior needs some maintenance

    Published on 30 Jul 2023

    Neerlani
    family with young children
    9.0
    Superb
    Nice
    The room is spacious. Location is perfect. Affordable price. Breakfast is not really that good, still worth it.
    The smell of the toilet.

    Published on 10 Jul 2023

    Ms
    solo traveller
    3.0
    Poor
    Poor
    Location near station
    Staff not friendly. Room dirty.

    Published on 14 Jun 2023

    Michael
    young couple
    3.0
    Poor
    We had a disappointing stay and wont be going back. Not what we expect from Aston with whom we had a delightful stay in
    The location was fine and initially the room looked as we expected.
    The blind did not work. I had to stand on a chair and manually tie it open. The AC did not cool the room and there seemed to be no airflow. I checked and found the filters blocked. I cleaned them and they appeared to work OK after that. I suspect the filters were in the same condition throughout the hotel. The cistern plumbing leaked and gradually water covered the area of the bathroom floor behind and each side of the toilet. The bathroom needs a thorough clean. The switch on the bedside. table light closest to the door was broken. I had to remove the globe to turn off the light. We were in room 205.
    (Read More)

    Published on 11 Jun 2023

    Gunawan
    review category business travellers
    8.0
    Very good
    Very good
    The room was spacious, clean and comfortable bed. Water dispenser on the hallway.
    The elevator buttons can be difficult to press.

    Published on 02 Jun 2023

    Rachael
    young couple
    6.0
    Pleasant
    Good location
    The location of the hotel was good. There are a number of restaurants within easy walking distance, including on in the hotel. The beds were comfortable and the room was spacious.
    The room was a bit smelly. It smelt musty.

    Published on 24 Apr 2023

    Location & Nearby Places

    Gubeng (1.8 Km from city center)

    Jl. Jawa 17-19

    15 Nearby Attractions

    Indonesian Cancer Museum

    0.7 km

    Monumen Bambu Runcing

    0.8 km

    Monumen Kapal Selam

    0.9 km

    Old Town

    1.1 km

    Balai Pemuda

    1.1 km

    Joko Dolog Buddhist Statue

    1.1 km

    Monumen Perjuangan POLRI

    1.2 km

    Apsari Park

    1.2 km

    Monumen Gubernur Suryo

    1.2 km

    Tunjungan Plaza

    1.4 km

    Surabaya Town Hall

    1.5 km

    Tomb of Dr Soetomo

    1.5 km

    Chinatown, Surabaya

    1.7 km

    Governor's Residence

    1.8 km

    Kalimas River

    1.8 km

    Klenteng Pak Kik Bio

    1.8 km

    See All Attractions

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    Top Facilities

    parking

    wifi

    food

    bar

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    All Facilities for Hotel Neo Gubeng by ASTON

    Category Facilities
    Business facilities Meeting/banquet facilities.
    Others parking, bar, wifi, food.
    Cleanliness & disinfecting Hand sanitiser, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Designated smoking area, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Bathroom Toilet, Shower, Private bathroom, Free toiletries.
    Room Amenities Clothes rack, Desk, Drying rack for clothing, Air conditioning, Safety deposit box, Wardrobe or closet.
    Food & Drink Electric kettle, Room service, Restaurant.
    Safety & security Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
    Cleaning services Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Key access, Key card access, Linen, Towels.
    Media & Technology Flat-screen TV, Telephone, Cable channels.
    Food & drink safety Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
    Reception services Luggage storage, Concierge service, 24-hour front desk.
    Physical distancing Mobile app for room service, Single-room air conditioning for guest accommodation, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
    Transport Airport shuttle, Airport shuttle (additional charge), Airport pick up, Airport drop off.
    Pool and wellness Spa and wellness centre.
    Outdoor & View View.

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