Hotel

Hotel Parque Tropical

Avenida de Italia, 1
9.0
(879 reviews)

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This property has been featured in "50 Best Hotels In Maspalomas ".

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Top Facilities

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wifi

pool

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Triple Room

  • Max 3 Adults
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    This room comes with satellite TV, a sofa and a private balcony or terrace. Some include pool views.

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    Double or Twin Room (2 Adults + 1 Child)

  • Max 2 Adults
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    This room comes with satellite TV, a sofa and a private balcony or terrace.Children are considered to be 12 years or younger.

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    Double or Twin Room (2 Adults + 2 Children)

  • Max 2 Adults
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    Featuring a private entrance, has a balcony or terrace with views of the surroundings.Children are considered to be 12 years or younger.

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    Double single use

  • Max 1 Adult
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    This spacious single room features a seating area and satellite TV.

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    Twin Room (1 Adult + 1 Child)

  • Max 1 Adult
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    This spacious twin room features a seating area and viewChildren are considered to be 12 years or younger.

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    Double or Twin Room

  • Max 2 Adults
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    The spacious double room provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a bath. This double room features a seating area, a wardrobe, a flat-screen TV with cable channels and a terrace.

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    All Facilities for Hotel Parque Tropical

    Category Facilities
    Activities Water sport facilities on site, Live music/performance, Aerobics, Windsurfing, Tennis equipment, Cycling, Live sport events (broadcast), Beach, Tennis court, Billiards, Fishing, Hiking, Bowling, Darts, Themed dinner nights, Mini golf, Archery, Snorkelling, Golf course (within 3 km), Table tennis, Diving, Bingo.
    Business facilities Fax/photocopying.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
    Others bar, pool, food, wifi.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available.
    Miscellaneous Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Pet basket, Pet bowls.
    Accessibility Upper floors accessible by stairs only, Upper floors accessible by elevator, Toilet with grab rails, Entire unit located on ground floor, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Bath, Shower, Toilet, Bidet.
    Room Amenities Sofa, Sofa bed, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Private entrance, Shallow end, Seating Area, Iron, Safety deposit box, Tile/marble floor, Heating, Socket near the bed.
    Food & Drink Wine/champagne, Restaurant, Special diet menus (on request), Outdoor furniture.
    Safety & security Smoke alarms, Security alarm, Fire extinguishers.
    Cleaning services Ironing service, Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Linen, Wake-up service.
    Media & Technology Cable channels, TV, Radio, Satellite channels, Flat-screen TV, Telephone.
    Common areas Sun terrace, Garden, Shared lounge/TV area.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services 24-hour front desk, Tour desk, Luggage storage.
    Physical distancing Single-room air conditioning for guest accommodation, Contactless check-in/check-out, Physical distancing rules followed.
    General Pets allowed.
    Entertainment and family services Evening entertainment, Children's playground, Entertainment staff.
    Pool and wellness Sun umbrellas, Solarium, Massage, Beachfront, Fitness centre, Fitness, Sun loungers or beach chairs.
    Transport Car hire.
    Outdoor & View Terrace, View, Balcony.

    About This Property

    Set in lush tropical gardens, Hotel Parque Tropical is 80 metres from the beach. It has a large outdoor pool, and the spacious rooms have a flat-screen satellite TV and a balcony or terrace. The hotel has large gardens and a sun terrace with loungers. Sports and games include table tennis, billiards, tennis courts and minigolf. Varied seasonal entertainment is also offered. Hotel Parque Tropical offers a massage service. There is also a free WiFi hotspot, a TV room and a children’s play area. An entertainment programme is available, including night shows. The main restaurant offers a range of international and Canarian dishes. A poolside bar serves ice cream, cocktails and milkshakes. You can also experience show cooking, as well as a natural juice bar. The large, popular Playa del Inglés Beach is just 600 metres away. A wide selection of shops, bars and restaurants can be found within 5 minutes’ walk. A bus stop is located outside the hotel.

    Guest Ratings For This Property

    9.0
    Based on 879 Reviews
    100% verified reviews

    Comfort

    9.18

    Cleanliness

    9.4

    Value For Money

    8.69

    Facilities

    8.97

    Guest Reviews

    Romualdas
    young couple
    8.0
    Very good
    Cozy hotel with some aspects subject for improvement
    Helpful staff, good atmosphere
    Constant queues to get to the breakfast/ dinner restaurant

    Published on 02 Jan 2024

    Juha
    young couple
    8.0
    Very good
    The hotel is good but the coffee was bad. I made good coffee for myself in another place.
    We liked the pool, the garden, and the food. We also liked the evening shows.
    The breakfast was otherwise good, but the coffee was bad (from an automatic machine), and the queues at the machine were too long.

    Published on 17 Dec 2023

    Kristine
    family with young children
    1.0
    Bad
    Avoid by all means
    Location is right next to the beach, will have to take stairs to the beach though
    It is a very old hotel that desperately needs a renovation; the first room we got faced the road and a bus stop and it did feel like sleeping on the bus station can hear every sound, so at 11pm we packed and went downstairs asking for another room as it was impossible to sleep. We got a new room but we had to chase cockroaches for 2 days, could hear our neighbors snoring and coughing. the worst this is not a smoke free hotel, people smoke every where and your room smells like smoke if your neighbor smokes. There is a line to get breakfast, we didnt bother with dinner as you had to be on time and we never know on vacation when we will go for the dinner. Staff speaks German to you, it is Spain so i do understand staff speaks Spanish, but it was very weird to be address in German all the time, even entertainment was in German

    Published on 15 Dec 2023

    Sue
    young couple
    10.0
    Exceptional
    A lovely place for a relaxing holiday
    The room was like a suite very well appointed, comfortable & rustically attractive We were pleased to be able to dine early and found an excellent selection of buffet items at every meal Staff were very attentive and welcoming Christmas decorations were low key and pretty Other guests all seemed friendly and laid back Gardens are very well kept and make the environment very pleasant
    Nothing

    Published on 30 Nov 2023

    Brd
    young couple
    10.0
    Exceptional
    Exceptional
    Spacious spotless room. Excellent food. Great location- right beside the bus stop and taxi rank. Lovely prom to walk.
    This is not the fault of the hotel but we missed having other guests to speak to as they didnt have English

    Published on 24 Nov 2023

    Colin
    family with young children
    8.0
    Very good
    A different sort of resort, with pretty good chow, a nice pool and outstanding staff.
    Staff was awesome. really helpful and considerate. The inner courtyard was super cool. Felt very tropical. There was always a place together for our family of four by the pool. Showers were nice. Bed was comfortable. The ping pong table was actually super fun! The food was pretty darn good considering it was buffet style. The overall feel of the resort was NOT one of "just another resort", that made us very happy indeed. They had live music on a couple of the nights. One night was a 3 piece band that I would have paid money to se at a club. So, yea, not stellar, but definitely good value and a comfortable, nice resort that we may stay at again and would definitely choose it above most of the other cookie cutter offerings and definitely over the big hotel buildings.
    I wanted our rooms to look over the tropical garden, but we were stuck out by the parking lot. So our balcony was not the greatest. They were fully booked to be fair though. At least 1 alcoholic beverages should have been included in the meals. I booked this place because it looked like it was on the beachfront, it absolutely is not and is a very long stairway walk down, thus never made it to the beach. The stand alone singer on the third night wasn't great (the 3 piece band was vastly better).

    Published on 21 Nov 2023

    Juri
    young couple
    10.0
    Exceptional
    Alles war gut. Tolles Personal
    Alles ok

    Published on 21 Nov 2023

    Mieke
    young couple
    10.0
    Exceptional
    Paradise!
    We loved the garden and pool area. It was very hot during our holiday and this was like an oasis. There's a restaurant and terrace where you can get a drink, lunch or snack. Staff was always friendly and smiling, we felt very welcome. The breakfast buffet was amazing, so much choice and different every day. The rooms are beautiful, huge and comfortable bed, very clean and good airconditioning. It's located right near the beach, though it was very hot during the day. In the end of the afternoon it had shade and it was perfect. It was a perfect honeymoon for us and we hope we can return some day!
    Nothing, it was all great

    Published on 05 Oct 2023

    Laura
    young couple
    8.0
    Very good
    Very good
    Rooms were spacious, very good breakfast serving sparkling wine and making individual omelets as well, nice personnel working at the dinner/breakfast. Garden was very pretty, feels like you are walking into botanical garden.
    Rooms were a bit outdated with very thin walls. Overall staff was very welcoming, but evening before our leave lady at the reception refused to arrange taxi for us as we had to leave early stating that there are always taxi outside (there was no taxi available that morning). Receptionist who was working next morning arranged taxi for us. If you are travelling with car, be aware that there are guaranteed parking at the hotel and you have to look for a parking around the hotel.

    Published on 26 Sep 2023

    David
    young couple
    7.0
    Good
    Unusual hotel with excellent gardens. The restaurant and reception teams are a credit to the hotel.
    The efficiency of the staff - especially in the restaurant. Garden environment. Good choice at the buffets - breakfast and dinner
    I was allocated a room that had a rather nasty smell. The room was changed at my request. Odour should have been picked up during routine inspections and not offered until fixed. Sort these issues out and I can recommend - without proactive room management cannot.

    Published on 09 Sep 2023

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