Hotel Pollux

Bahnhofstrasse 28
8.9
471 reviews

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This property has been featured in "50 Best Hotels In Zermatt ".

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Room Types Available

Double Room with Balcony
  • Max 2 Adults
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    These rooms are furnished and decorated in a modern Alpine style and feature a balcony.

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    Family Room (2 Adults + 2 Children)
  • Max 4 Adults
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    1 room with a double bed and a connected room with a bunk bed. It features a bathroom with bathtub for the adults, while the children enjoy their own shower.

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    Double Room
  • Max 2 Adults
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    These rooms are furnished and decorated in a modern Alpine style.

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    Small Single Room with Gallery
  • Max 1 Adult
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    The bed is on a gallery and accessible via a ladder.

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    Superior Double Room
  • Max 2 Adults
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    The spacious double room provides a minibar, a tea and coffee maker, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.

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    Classic Triple Room
  • Max 2 Adults
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    Offering free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a hairdryer and slippers. The triple room has parquet floors, a seating area with a flat-screen TV, a minibar, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.

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    About This Property

    The Hotel Pollux in the centre of Zermatt and 200 metres from the train station offers you newly renovated rooms, charmingly combining rustic elements with modern design. The hotel has 3 restaurants (Read More). The Pinte features wooden furniture typical of Valais and serves specialities such as cheese fondue and raclette. The Arvenstube is an elegant restaurant featuring alpine chic desin and serving international and Vediterranean delicacies. The Vegistube is a vegetarian restaurant. The breakfast buffet is included in the room rate. WiFi is available in the entire hotel free of charge. A conference room, a relaxation area with a Finnish sauna, a steam bath, a hot tub, a magic shower and a solarium are at your disposal as well.

    Hotel Pollux is featured in

    Guest Ratings For This Property

    8.9
    Based on 471 Reviews
    100% verified reviews

    Comfort

    9.35

    Cleanliness

    9.38

    Value For Money

    8.53

    Facilities

    8.99

    Guest Reviews

    Ian
    young couple
    10.0
    Exceptional
    Absolutely awesome
    Fantastic staff amd fantastic hotel
    It was all fantastic

    Published on 24 Dec 2023

    Lye
    with friends
    10.0
    Exceptional
    Great
    Great! Location, room is clean and bed is comfortable. All the staff are great and always readily to help. Love the stay and would definitely choose stay again if ever visit Zermatt again. Thanks
    Nothing

    Published on 21 Dec 2023

    Adrian
    young couple
    10.0
    Exceptional
    Great option for a more luxurious stay in Zermatt
    Fantastic location close to the train station, perfect for walking and all activities. Fabulous room with great views and very relaxing atmosphere. Good breakfast and excellent dinner in the evening in the restaurant. Highly recommended and we will definitely stay here again when we return to Zermatt.
    Service at breakfast could have been a better, we were left waiting for quite a while before we could order, but no big deal really.

    Published on 04 Dec 2023

    Seren
    young couple
    7.0
    Good
    Lovely family feel.
    Wonderful location and the view from our balcony was incredible. Highly recommend the wellness centre. Breakfast was wonderful!
    Our shower/bath has the previous visitors used soap left and was clearly not cleaned before we arrived but everything else was clean and comfortable.

    Published on 29 Nov 2023

    Tahani
    family with young children
    10.0
    Exceptional
    Exceptional
    Everything
    Nothing

    Published on 23 Nov 2023

    James
    with friends
    7.0
    Good
    Adequate and therefore value
    Good location
    Room average

    Published on 16 Nov 2023

    Helen
    young couple
    10.0
    Exceptional
    Loved our stay in Zermatt and would stay again...
    Excellent location just minutes from the train station, on the main street. Fabulous room with the best bed! Fire side drinks at night in the bar.
    Shower bath, quite slippery getting in & out.

    Published on 14 Oct 2023

    Jennifer
    young couple
    10.0
    Exceptional
    Perfect Hotel for Matterhorn visit
    Hotel Pollux is a lovely property tucked in next to Fuch's Bakery on the main road in Zermatt. The staff are very kind and helpful. Our room was spacious, clean, well-appointed, and reasonably priced. We couldn't have been more pleased.

    Published on 05 Oct 2023

    Estella
    family with young children
    5.0
    Passable
    Nice, rooms, quiet, and great windows to open for fresh air.
    The reception was able to change my room when I realized I was in a loft room.
    The front desk was accomodating once I realized I booked a room with a loft (stairs to the bed). The website mentioned gallery but not realizing it was a loft.

    Published on 03 Oct 2023

    Alexander
    review category business travellers
    9.0
    Superb
    Excellent hotel in the heart of Zermatt.
    Great hotel with friendly and helpful staff. Great location.
    We had zero issue with this hotel.

    Published on 02 Oct 2023

    Location & Nearby Places

    Zermatt Village (0.2 Km from city center)

    Bahnhofstrasse 28

    15 Nearby Attractions

    Hinterdorstrasse

    0.2 km

    Matterhorn Museum

    0.3 km

    Mountaineer's Cemetery

    0.3 km

    Riffelalp

    0.3 km

    Sunnegga

    0.8 km

    Findeln

    1.1 km

    Gorner Gorge

    1.6 km

    Oberer Hohenweg Bike Tour

    1.8 km

    Skiing in Zermatt

    1.8 km

    Rothorn

    2.6 km

    Five Lake Trail

    3.0 km

    Five Lake Trail

    3.2 km

    Grunsee Lake

    3.5 km

    Grindjisee Lake

    3.6 km

    4 Lakes Bike Tour

    4.2 km

    Schwarzsee

    4.8 km

    See All Attractions

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    Top Facilities

    bar

    wifi

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    All Facilities for Hotel Pollux

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Cycling, Skiing, Hiking, Ski storage, Golf course (within 3 km), Ski school, Tour or class about local culture, Ski pass vendor.
    Cleanliness & disinfecting Hand sanitiser, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Others bar, wifi.
    Miscellaneous Family rooms, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
    Safety features Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available, Access to health care professionals.
    Accessibility Upper floors accessible by elevator.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Additional bathroom, Hairdryer, Slippers, Sauna, Bath, Shower, Toilet, Additional toilet, Bathrobe.
    Room Amenities Sofa, Sofa bed, Wardrobe or closet, Clothes rack, Desk, Seating Area, Iron, Safety deposit box, Tile/marble floor, Interconnected room(s) available, Ironing facilities, Heating, Hardwood or parquet floors, Socket near the bed, Cleaning products.
    Food & Drink Wine/champagne, Restaurant, Minibar, Coffee machine, Special diet menus (on request), Kid meals, Outdoor furniture, Tea/Coffee maker.
    Safety & security Smoke alarms, 24-hour security.
    Cleaning services Ironing service, Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Linen, Alarm clock, Key access.
    Media & Technology TV, Radio, Laptop safe, Flat-screen TV, Telephone.
    Common areas Sun terrace, Games room, Garden, Shared lounge/TV area.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Concierge service, ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Tour desk, Private check-in/check-out, Luggage storage, Currency exchange.
    Physical distancing Cashless payment available, Physical distancing rules followed.
    Entertainment and family services Indoor play area, Board games/puzzles, Babysitting/child services.
    Pool and wellness Hammam, Steam room, Solarium, Fitness centre, Spa facilities, Spa and wellness centre.
    Transport Public transport tickets, Shuttle service, Shuttle service (free).
    Outdoor & View City view, Terrace, Mountain view, View, Balcony, Garden view.
    Shops Minimarket on site.

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