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Europe Hotel & Spa

Zermatt Village (0 kms from Old Village of Zermatt)
Riedstrasse 18

Ranked 23 out of 50 best hotels in zermatt

9.4
386 reviews

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About Europe Hotel & Spa

Located close to the Zermatt Railway station, Europe Hotel & Spa features modern and spacious rooms with stunning views. Guests can enjoy a relaxing time at the spa area, which includes two saunas, a (Read More) steam bath, a hot tub and a massage room and a relaxation room. The on-site restaurant serves delectable European meals, while the bar offers a wide variety of drinks. Guests can take in expansive views from the sun terrace and the garden. The hotel allows pets.

Room Types Available

Design Family Room
  • Max 3 Adults
    •

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    This design family room is elegantly furnished in an Alpine modern style and features a sofa bed.

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    Design Double Room
  • Max 2 Adults
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    This double room features a bathroom, partly open to the room, with bathtub, shower, separate toilet, hairdryer, towel heater, balcony, telephone, TV, minibar and safe.

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    Double Room Classic Design
  • Max 2 Adults
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    This simply furnished room are equipped with a double bed and modern setting.

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    Design Double Room with Matterhorn View
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    This modern alpine room features a south-facing balcony with Matterhorn view and a bathroom with a walk-in rain shower.

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    Deluxe Family Room
  • Max 3 Adults
    •

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    Featuring free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious family room features a minibar, a seating area, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 3 beds.

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    Suite with Mountain View
  • Max 2 Adults
    •

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    This new south-facing suite features a large balcony and a view of the Matterhorn. It also offers a large panoramic skylight with natural light, a rain shower (with a view of the mountains), a free-standing bathtub and a separate toilet. There is a separate room for children.

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    Superior Double Room
  • Max 3 Adults
    •

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    The spacious double room provides a minibar, a seating area, a balcony with mountain views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

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    Europe Hotel & Spa is featured in

    Guest Ratings For This Property

    9.4
    Based on 386 Reviews
    100% verified reviews

    Comfort

    9.7

    Cleanliness

    9.7

    Value For Money

    8.79

    Facilities

    9.54

    Guest Reviews

    John
    young couple
    8.0
    Very good
    Very good
    Stunning views
    The spa was only open for a limited few hours. Big disappointment.

    Published on 23 Dec 2023

    Rafal
    young couple
    10.0
    Exceptional
    Stunning views great location super friendly staff, but no tea or coffee in the room, still 5 star!
    We have just returned to the UK from Zermatt and the experience of the town and the hotel was absolutely outstanding. We found Swiss people incredibly friendly, and of course the mountain scenery is out of this world. All team at the hotel, and Chris in particular, took excellent care of us throughout our stay. They were all super helpful attending to all of our needs. We booked a room with Matterhorn view which was spectacular! The hotel is located only 5 minutes walk from the main shopping and restaurants street, which was very convenient.
    Although breakfast was excellent, I would pack some coffee if you are a coffee drinker. Rooms have a kettle, but sadly no tea or coffee is provided. There is a tea station few floors down which we found quite inconvenient, having had to walk few floors down just to make some tea, and then carry it back few floors up. The tea station has no coffee, how strange! Also, the TVs are quite oldschool with no way to link your Netflix account. The live TV signal kept hanging every couple of minutes which we found quite frustrating. Nevertheless it was a great experience and we would deffinitely return to Europe hotel. Although this time we would pack a laptop and some coffee :)
    (Read More)

    Published on 30 Nov 2023

    Lei
    family with young children
    10.0
    Exceptional
    Exceptional
    As a family leisure, we went for the suite, excellent for two adults and two children, everyone enjoyed it. The spa area is not big, but excellent for a few people, Sauna rooms are very designed and maintained. Breakfast was good. The restaurant OVIS was excellent, the chef, staff, food was amazing.
    Quite happy with the stay.

    Published on 15 Nov 2023

    Athit
    family with young children
    10.0
    Exceptional
    good hotel to stay. not near station but everything is perfect.
    Room is very nice and good view unfortunately for me is when i stay not a good weather so I cannot get a good view. But if it clear I'm sure. Staff very nice to helpful us to go anywhere. Breakfast is very good very nice. If you choose some hotel at zermatt. This hotel is your choice. When I checkout staff tell me can leave luggage there. When I finish matterhorn and go down to station. I can call them and they will bring my luggage to station.
    notthing!

    Published on 13 Nov 2023

    Patarawan
    family with young children
    10.0
    Exceptional
    Wonderful place
    Well decorated and cozy room Good service and helpful staff Large terrace (but not see matterhorn due to snow)
    no tea and coffee in room

    Published on 04 Nov 2023

    Brian
    family with young children
    10.0
    Exceptional
    We cant wait to go back.
    Fantastic staff and we all loved the room and theme.

    Published on 20 Oct 2023

    Rekha
    solo traveller
    10.0
    Exceptional
    I lived my dream
    Super luxurious, Exceptionally clean rooms with amazing view of Matterhorn.
    Nothing

    Published on 15 Oct 2023

    Fred
    family with young children
    10.0
    Exceptional
    Exceptional
    Everything
    Nothing

    Published on 13 Oct 2023

    Huijung
    family with young children
    10.0
    Exceptional
    Wonderful here!!!
    Staffs are sooooooo friendly. Sooner or later I will visit here one more time . And at that time , I will stay here for a long time. And pick up and drop off service is wonderful and comfort.
    Even though you can not see horns-mountain in your room, but you can see it at the lobby restaurant. The exact reason I want to stay here is for meals. Buffet in the morning and evening was perfect. It worths here to spend money

    Published on 11 Oct 2023

    Katie
    young couple
    10.0
    Exceptional
    It was a fantastic and comfortable stay that was truly memorable!
    The friendly, responsive and professional staff. Also the view from the balcony of the Matterhorn was nice too.
    The tv channel selection for English was very limited but that was the same throughout all hotels in Switzerland so it may be out of the propertys control.

    Published on 11 Oct 2023

    Location & Nearby Places

    Zermatt Village (0.3 Km from city center)

    Riedstrasse 18

    15 Nearby Attractions

    Mountaineer's Cemetery

    0.3 km

    Sunnegga

    0.3 km

    Riffelalp

    0.3 km

    Matterhorn Museum

    0.3 km

    Hinterdorstrasse

    0.4 km

    Findeln

    0.6 km

    Gorner Gorge

    1.3 km

    Oberer Hohenweg Bike Tour

    1.6 km

    Skiing in Zermatt

    1.6 km

    Rothorn

    2.4 km

    Five Lake Trail

    2.8 km

    Five Lake Trail

    2.8 km

    Grunsee Lake

    3.1 km

    Grindjisee Lake

    3.3 km

    4 Lakes Bike Tour

    4.0 km

    See All Attractions

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    Top Facilities

    bar

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    All Facilities for Europe Hotel & Spa

    Category Facilities
    Activities Cycling, Live sport events (broadcast), Cooking class, Skiing, Hiking, Ski storage, Themed dinner nights, Golf course (within 3 km), Ski school, Ski pass vendor.
    Business facilities Fax/photocopying.
    Miscellaneous Family rooms, Facilities for disabled guests, Soundproof rooms, Non-smoking rooms, Lift, Designated smoking area, Pet basket, Allergy-free room, Pet bowls, Non-smoking throughout.
    Accessibility Upper floors accessible by elevator, Entire unit located on ground floor.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Sauna, Bath, Toilet, Bathrobe.
    Room Amenities Sofa, Hypoallergenic, Sofa bed, Wardrobe or closet, Clothes rack, Desk, Seating Area, Safety deposit box, Interconnected room(s) available, Heating, Hardwood or parquet floors, Socket near the bed.
    Food & Drink Restaurant, Minibar, Breakfast in the room, Packed lunches, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Bar.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Ironing service, Dry cleaning, Trouser press, Daily housekeeping, Laundry.
    Services & Extras Towels, Key card access, Linen, Wake-up service, Lockers.
    Media & Technology Cable channels, Radio, Laptop safe, Flat-screen TV, Telephone.
    Common areas Sun terrace, Games room, Garden, Shared lounge/TV area.
    Reception services Concierge service, Tour desk, Private check-in/check-out, Luggage storage, Currency exchange.
    General Pets allowed, WiFi available in all areas.
    Entertainment and family services Board games/puzzles, Babysitting/child services.
    Pool and wellness Hammam, Steam room, Massage, Beauty Services, Spa/wellness packages, Manicure, Spa lounge/relaxation area, Fitness/spa locker rooms, Hot tub/Jacuzzi, Body treatments, Facial treatments, Spa facilities, Pedicure, Spa and wellness centre.
    Transport Airport drop off, Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up, Shuttle service (free).
    Outdoor & View Terrace, Patio, Mountain view, View, Balcony.
    Shops Minimarket on site.

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