Hotel Silken Indautxu

Plaza Bombero Etxaniz, s/n
8.4
11248 reviews

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This property has been featured in "50 Best Hotels In Bilbao ".

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Room Types Available

Comfort Double or Twin Room
  • Max 2 Adults
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    This stylish modern room includes a pillow menu and a flat-screen TV.

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    Junior Suite
  • Max 2 Adults
    •
  • 1 Photo available
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    Overlooking Bombero Etxaniz Square, this spacious modern suite includes a lounge area, 2 plasma-screen TVs, pillow menu and bathrobe and slippers.

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    Comfort Double or Twin Room with Extra Bed
  • Max 3 Adults
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    This stylish modern room includes a pillow menu and a plasma-screen TV.

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    Silken Club
  • Max 2 Adults
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    This air-conditioned room features a plasma-screen TV, a minibar and a private bathroom with hairdryer and free toiletries.Please note that to reach the elevator to access this room, guests must go down 2 flights of stairs.

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    Double or Twin Room with Extra Bed (2 Adults + 1 Child)
  • Max 2 Adults
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    Featuring free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned twin/double room features a flat-screen TV, soundproof walls, a minibar, a wardrobe as well as garden views.

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    Suite with Terrace
  • Max 2 Adults
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  • 1 Photo available
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    This suite's standout feature is the hot tub. This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite is air-conditioned and has a seating area with a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker, as well as a wardrobe. The unit has 1 bed.

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    Comfort Double or Twin Room with Balcony or Terrace
  • Max 2 Adults
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  • 1 Photo available
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    The twin/double room offers air conditioning, soundproof walls, a terrace with city views as well as a private bathroom boasting a shower.

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    Standard Double or Twin Room with Terrace
  • Max 2 Adults
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    The twin/double room features air conditioning, soundproof walls, a terrace with city views as well as a private bathroom boasting a bath.

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    Two Connecting Standard Double Rooms
  • Max 4 Adults
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    The spacious family room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The family room features a minibar, a wardrobe, a safe deposit box, a flat-screen TV, as well as city views. The unit offers 3 beds.

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    Single Room
  • Max 1 Adult
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    Single bed of 1.05 for 1 person - Surface 19 m2Single room that shares a cozy design providing maximum comfort, whether it is a business visit or if you decide to visit the city on your own. They are equipped with TV, individual air conditioning and heating system, full bathroom, mini bar, safe, satellite channels. Includes all services available to guests.

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    About This Property

    A central hotel in Bilbao for sightseeing comfortably, 400 meters from the Indautxu metro station. Urban hotel in Bilbao is located in the epicenter of Bilbao's museum triangle, between the Guggenhe (Read More)im Museum, the Fine Arts Museum and the Azkuna Alhóndiga. Three essential tourist stops that are also located in the heart of the commercial and gastronomic area of ​​the city, with the best shops and pintxo bars. The hotel's Etxaniz restaurant with a careful proposal that bets on the local product with elaboration of reference the traditional one in the Basque gastronomy. Menu of the day and a la carte are offered to adapt to the preferences of all our travellers. The Gastro bar El Muelle, recently renovated, has an outdoor terrace with a green environment. Perfect atmosphere for a more informal stop, dinner and drinks are served in this bright and spacious space. The Meat & Soul cafeteria allows you to taste its pintxos and express breakfasts with sweet and savory dishes from the area.

    Hotel Silken Indautxu is featured in

    Guest Ratings For This Property

    8.4
    Based on 11248 Reviews
    100% verified reviews

    Comfort

    8.76

    Cleanliness

    8.79

    Value For Money

    8.08

    Facilities

    8.38

    Guest Reviews

    Chris
    young couple
    9.0
    Superb
    A pefectly located recommended hotel for staying in Bilbao!
    The hotel holds a great and safe location, since it's a walking distance from everything! Just outside the hotel you can find taxi 24/7, Indautxu metro station is just a 2' walk, while Bilbao bus station (much recommended for daily trips to other close cities) is in less than 1km walking distance. Restaurants, cafes, pharmacies, markets are located just in the next block. It's also very close to main shopping area. Breakfast was perfect, having several good quality options to cover all possible tastes. The hotel has also a good restaurant and a bar in case you prefer to stay in. Personnel was polite and helpful. Our room was very spacious and quiet, with a huge bath. Fresh towels and sheets were changed every day, cleaning wasn't excellent but at a quite reasonable level. To sum up, putting everything under consideration, our stay was definitely a value of money and will 100% choose again Silken Hotel Indautxu next time we visit Bilbao!
    (Read More)
    Wifi was rather poor, slow and disconnected several times. Part of the furniture could be rennovated.

    Published on 03 Jan 2024

    Ap100
    group
    4.0
    Disappointing
    Good location, disappointing rooms and overall experience
    Hotel location is quite good if you travel without car. The lobby is nice and spacious.
    The staff on reception were not friendly. We travelled by car and haven't been warned that parking reservation is needed, so needed to leave our car in a city parking. Unfortunately, the first room we got had cigarette smoke smell and the room we had in exchange wasn't the best you can get for your money. The bathroom was a bit damaged and bath tub was dirty, door was worn out. Additionally it was strange that 4-star hotel does not offer any bottled complementary water, with the staff advising to enjoy tap water.

    Published on 03 Jan 2024

    A_n_droid
    family with young children
    7.0
    Good
    Comfortable stay but expensive and busy
    Very comfortable beds, good bathroom, good central location, short walk to casco viejo and Guggenheim
    Parking was full when we arrived, so went to recommended Plaza Indautxu, 20eur per day, short walk. No kettle in room, no tea and coffee facilities.

    Published on 30 Dec 2023

    Teresa
    family with young children
    8.0
    Very good
    Very good
    The shower is so uncomfortable. One of the beds made sounds as it was broken.

    Published on 28 Dec 2023

    Enid
    family with young children
    10.0
    Exceptional
    Exceptional
    This is a very comfortable hotel which was nice to return to after a day of activities in winter weather.It was easy to find and conveniently located near to a metro station and within easy walking distance of the Guggenheim.
    At times some of the reception staff were not too cheerful or particularly friendly while others were very helpful and friendly.

    Published on 25 Dec 2023

    Gbesancon
    young couple
    9.0
    Superb
    Great location and price
    Super location and very helpful staff

    Published on 22 Dec 2023

    Christian
    solo traveller
    9.0
    Superb
    Centrally located hotel with clean rooms
    The location of the hotel is great at just 200 m from the Indautxu metro station. Checking in was very easy: There was an option to check in in advance and once at the hotel, I only had to pay for the nights and received the key. I had a single room in one of the top floors. The room was rather small but clean. Idem for the bathroom. The bathroom actually did not have a bidet, which was advertised during booking. The bed was very comfortable and though there was some noise on the corridor in the evening, during the night it remained quiet. I did have a small balcony overlooking the street. Breakfast was above expectations with fresh buns and fresh (!) fruit. Nice addition: Dessert from the Bask country. Personnel was very friendly. I definitely recommend staying here.
    (Read More)
    The single room was a bit on the small side with little possibility to store luggage. The breakfast room lacks a bit of atmosphere, which is compensated by the quality of the food.

    Published on 20 Dec 2023

    Christos
    young couple
    8.0
    Very good
    Very good
    Good location Spacey room Spacey bathroom Quiet Great breakfast Big bed
    Minor things Bathroom needs a bit of renovation Door of the bathroom peeling Hanger in the bathroom broken

    Published on 12 Dec 2023

    Connor
    young couple
    8.0
    Very good
    Very good
    Very clean, good size room, great location. Great staff.

    Published on 05 Dec 2023

    Anastasiia
    young couple
    9.0
    Superb
    Superb
    Excellent breakfast, good quality of food and good service

    Published on 04 Dec 2023

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    Top Facilities

    parking

    bar

    food

    wifi

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    All Facilities for Hotel Silken Indautxu

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Pub crawls, Temporary art galleries.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Others bar, food, parking, wifi.
    Safety features Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
    Miscellaneous Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Soundproof rooms, Lift, Allergy-free room.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Additional bathroom, Slippers, Bidet, Spa bath, Free toiletries, Hairdryer, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Hypoallergenic, Soundproofing, Wardrobe or closet, Clothes rack, Seating Area, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating, Hardwood or parquet floors, Socket near the bed, Air conditioning, Desk, Hot tub.
    Food & Drink Wine/champagne, Packed lunches, Coffee machine, Special diet menus (on request), Kid meals, Room service, Electric kettle, Restaurant, Minibar, Fruits, Outdoor furniture, Tea/Coffee maker, Coffee house on site.
    Safety & security Smoke alarms, Fire extinguishers, CCTV in common areas, Security alarm.
    Cleaning services Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
    Services & Extras Towels, Key card access, Wake up service/Alarm clock, Linen, Wake-up service, Key access.
    Media & Technology Laptop safe, Flat-screen TV, Telephone, TV.
    Common areas Sun terrace, Garden.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Invoice provided, Tour desk, Luggage storage, Concierge service, 24-hour front desk.
    Physical distancing Mobile app for room service, Cashless payment available, Physical distancing rules followed.
    Transport Car hire, Shuttle service (additional charge), Shuttle service.
    Pool and wellness Public Bath, Fitness centre, Fitness.
    Outdoor & View Terrace, City view, Garden view, Balcony.

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