HSM Don Juan, Magaluf

This property has been featured in "50 Best Hotels In Magaluf ".

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wifi

pool

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Twin Room

Max 2 Adults

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This modern, air-conditioned room has a balcony, satellite TV and smart parquet floors. Wi-Fi and safes are available at an extra cost.

Double Room with Pool View

Max 2 Adults

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This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 2 beds.

Double or Twin Room

Max 2 Adults

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This air-conditioned twin/double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 2 beds.

Category	Facilities
Activities	Billiards, Golf course (within 3 km).
Business facilities	Fax/photocopying.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, wifi, pool.
Miscellaneous	Non-smoking rooms, Lift, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Bathroom	Toilet, Bath, Private bathroom.
Room Amenities	Desk, Hardwood or parquet floors, Air conditioning, Safety deposit box, Heating, Wardrobe or closet.
Food & Drink	Restaurant.
Cleaning services	Dry cleaning.
Media & Technology	Flat-screen TV, Telephone, Cable channels.
Common areas	Sun terrace, Games room.
Food & drink safety	Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Luggage storage, 24-hour front desk, Currency exchange.
Physical distancing	Physical distancing rules followed, Cashless payment available.
Entertainment and family services	Evening entertainment, Entertainment staff.
Transport	Car hire.
Pool and wellness	Sun loungers or beach chairs.
Outdoor & View	Balcony, Terrace.

About This Property

Don Juan is in a quiet part of Magalluf, 5 minutes’ walk from the beach and bars. There is a swimming pool, and the modern, air-conditioned rooms have satellite TV. There is a sun terrace with loungers, as well as a bar by the pool. There is a free Wi-Fi hotspot, and the Don Juan has table tennis and a billiards table. The Hotel Don Juan Magalluf has a mini-club for children, and evening entertainment throughout the week. Reception is open 24 hours a day, and offers car rental. Free parking can be found in surrounding streets.

Guest Ratings For This Property

8.0

Based on 1821 Reviews

100% verified reviews

Comfort

8.25

Cleanliness

8.35

Value For Money

8.32

Facilities

7.88

Guest Reviews

Ksenia

group

10.0

Exceptional

Really recommend

It was really nice to stay there. All people whos working there are very intelligent and kind. Very clean rooms (daily cleaning), every day they changed our towels. Very good food in the restaurant.

Published on 18 Oct 2023

Amanda

family with young children

10.0

Exceptional

No complaints

Everything was perfect

The weather change

Published on 18 Oct 2023

Aida

family with young children

7.0

Good

Good location. The staff is very responsive, speaks several languages, you can contact us with any question at any time. The food is good, high quality. Breakfast is monotonous, but everyone can find acceptable food for themselves. Dinners are good, dishes changed/supplemented every day. The tablecloths are always clean, the waiters are attentive. Overall I liked everything

The number of rooms is a bit old, it would be nice to have some cosmetic renovations. I didn't find the beds very comfortable. But all this did not stop us from having a wonderful holiday.

Published on 17 Oct 2023

Nenad

young couple

6.0

Pleasant

Decent value for money, unpleasant rigid staff

Decent choice of food

Very unpleasant and guest-unfriendly approach from a person named Charlie (chief) who didn't want to give us a few cubes of ice (can you imagine - frozen water) to take to our room, unless it goes with the drink bought in the hotel. We needed it for the water. No fridge in the rooms!! Also, we were chased one evening, by the same Charlie person, to pay for a bottle of still water, and we asked to put it on our room bill, and he insisted on paying it in cash?! On our check-in night, we were late literally 5 minutes for dinner, and we were not offered to get any food. On the reception desk, they just said it was finished 5 minutes ago and it is closed. In any guest-friendly hotel, they would say, let us check, maybe you can get at least something from the dinner hall.

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Published on 17 Oct 2023

Lisa

family with young children

10.0

Exceptional

Really great stay, quiet at night and would definitely stay there again

Very clean and excellent food

Published on 16 Oct 2023

Jen

with friends

8.0

Very good

Perfect hotel for a few nights stay

The staff were lovely and welcoming. It was pretty quiet this time of year but I saw that as a good thing as the pool wasnt crowded. Rooms were clean, bed was comfy and everything worked as needed. Location is good as it is away from the clubs so its peaceful at night.

The breakfast could be improved a bit as there isnt that much selection. Room decor could be updated as the room was a bit plain and the bedsheets didnt look modern.

Published on 15 Oct 2023

Erik

family with young children

9.0

Superb

Friendly and outgoing staff, early night events such as karaoke and trivia, ideal for some post dinner relaxation before hitting the town, alongside an overall pleasant atmosphere. We were hosted in a sunny, fresh and comfortable room, facing east, allowing us to catch quite a few sunrises! The swimming pool was clean and not crowded, bar and restaurant service were excellent, and the hotel is literally 6 minutes away from the closest beach. I would definitely pick this hotel for my next trip to Mallorca.

Published on 12 Oct 2023

Marta

family with young children

8.0

Very good

There is a lot to work on, but overall it was a good stay in a good hotel :)

The entire staff is wonderful and very responsible for their work. At the reception, there are qualified employees who know their work and will gladly help you with your questions. The kitchen also has a brilliant staff - waiters, chefs were very friendly and always smiling. When fully seated in the dining room, everyone behaved harmoniously as one mechanism. The food is very tasty, I think everyone will find something to their taste here. Great location - literally a couple of minutes to the beach and a minute to the bus stop. The hotel is not in the very center of loud cafes and restaurants. Internet worked great. The air conditioner worked well and you could control the temperature. The room is bright, the view from the balcony is good. The pool is always clean, free sunbeds, there was enough space for everyone. Every evening there was an entertainment program.

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Cleaning every day - changed towels and bedclothes, but a warning for allergy sufferers - strong chemicals are also used for cleaning, after breakfast when the staff were cleaning, it was really hard to breathe - the smell of chemicals was everywhere, I couldn't stay in such a room and had to leave on the outside However, this is just my opinion - it didn't bother others. Also I have a question about wet cleaning - despite changing the linen and towels, cleaning the bathroom, the room has been always a bit dusty. The hotel needs at least a light cosmetic repair of the rooms - the walls were shabby and cracked. You could hear ABSOLUTELY EVERYTHING that happened in the neighboring rooms - all conversations, snoring, breathing and especially the TV. Despite the fact that we arrived not in the very tourist season, we could not sleep without earplugs. One gets the impression that everything that happens with the neighbors behind the wall is in your room. Therefore, I advise you to stock up on earplugs and patience, and in general, it would be good to put noise-absorbing panels in the rooms - it seemed that the walls were made of cardboard.

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Published on 09 Oct 2023

Diana

young couple

10.0

Exceptional

We enjoyed staying in this hotel. Everything was amazing! Were thankful for Hotel Staff for their friendliness and kindness Big Thank you Chefs for delicious food Also at dinner time if you want something to drink you should pay in addition :( but that doesnt bother us to enjoy staying in this hotel:)

Published on 08 Oct 2023

Daniel

family with young children

8.0

Very good

The staff were absolutely brilliant great place

The next door neighbours were so awful banging the wall every night when you came home couldn't sit on the balcony they were out shouting made us feel like we were walking on eggshells around them bumping the queue at breakfast and for drinks

Published on 08 Oct 2023