Hôtel Mercure Bayonne Centre Le Grand Hotel

21 Rue Thiers
8.3
718 reviews

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This property has been featured in "50 Best Hotels In Biarritz ".

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Room Types Available

Superior Double Room
  • Max 2 Adults
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    Rooms are 24 square metres. There is a private bathroom and toilet.

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    Classic Double Room
  • Max 2 Adults
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    Rooms are 20 square metres. There is a private bathroom and toilet.

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    About This Property

    Mercure Bayonne Centre Le Grand Hotel is 5 km from the beaches of the Atlantic Coast, in the centre of Bayonne, a city with an impressive historical and cultural heritage. Entirely air-conditioned, (Read More)this Mercure hotel features comfortable and elegant rooms fitted with facilities such as flat-screen TVs and free high-speed WiFi access. Guests can also enjoy a hospitality tray and a free bottle of water. The English-style pub proposes an elegant setting where you can relax and enjoy a drink. A warm and cold buffet breakfast is served. Guests can also make use of the free business corner. The staff will help you make the most of your stay. With eleven 18-hole golf courses within a radius of 25 km, golf lovers have not been forgotten either.

    H�tel Mercure Bayonne Centre Le Grand Hotel is featured in

    Guest Ratings For This Property

    8.3
    Based on 718 Reviews
    100% verified reviews

    Comfort

    8.76

    Cleanliness

    8.78

    Value For Money

    7.87

    Facilities

    8.22

    Guest Reviews

    Bob
    young couple
    10.0
    Exceptional
    Fantastic city, fantastic hotel
    Bayonne is a beautiful city and this hotel is ideally placed to explore! The hotel staff were brilliant, the breakfast just perfect and the room very comfortable. Just a great place to stay!
    The only bad point was the night reception person on the weekend of 14/15/16 Dec - what a misery! I haven't marked the hotel down for this because the rest of the staff were brilliant. But he needs re-training........

    Published on 19 Dec 2023

    Elizabeth
    with friends
    8.0
    Very good
    Very good
    Comfortable beds. Great location. Very good breakfast.
    Bar isn't really staffed and lounge area is not very welcoming.

    Published on 18 Dec 2023

    Alasdair
    young couple
    10.0
    Exceptional
    Lovely hotel with helpful staff
    Location excellent. Didnt have breakfast as lots of interesting local places nearby
    Nothing

    Published on 17 Dec 2023

    John
    young couple
    9.0
    Superb
    A vibrant and undiscovered (for us) city. Fantastic location with good value rooms.
    Right smack in the centre of Bayonne. Location couldnt be better. You can park outside to offload, before moving the car to nearby parking. Staff were fantastic!

    Published on 10 Nov 2023

    Lesley
    young couple
    4.0
    Disappointing
    Cold
    was very central to the city
    It was very old, very cold and they had blocked the heating and you had to ask to turn up, and the bar area was cold, it was a storm but they should have realised that and put the heating up. we asked about restaurant and was told that would open at 19.30 but turned out they didnt have restaurant. Breakfast basic

    Published on 08 Nov 2023

    Woodhouse
    young couple
    10.0
    Exceptional
    Very nice place to stay
    All very good very tricky parking but we did it !!

    Published on 07 Nov 2023

    Vanessa
    young couple
    10.0
    Exceptional
    Comfortable stopover in the heart of lovely Bayonne
    Great central location. Very friendly staff. Nice bar. Delicious breakfast.
    Nothing, though important to note this hotel does not have a restaurant. They gave us a good selection of nearby restaurants and as it was a stormy night we ate next door in an Italian restaurant which served decent food.

    Published on 02 Nov 2023

    Nevill
    young couple
    10.0
    Exceptional
    This is the second time weve stayed there and it didnt disappoint. We had a dog friendly room which was great.
    Great location and lovely room.
    Nothing

    Published on 28 Oct 2023

    Paul
    young couple
    7.0
    Good
    A good place for 2 nights to see BaYonne
    Excellent location, very helpful staff, good sized room clean and tidy
    The hotel parking is to ne avoided, the spaces are too small and entry and exit is via a single track curved ramp which is awkward and too narrow. Just look at the various paint scrapes on the concrete walls. Breakfast was too expensive.

    Published on 20 Oct 2023

    Diane
    young couple
    8.0
    Very good
    Beautiful old hotel right in the heart of Bayonne. Would recommend!
    Location was excellent. Parking (off-site) was appreciated. Air conditioning worked well. Large bathroom with a big shower and good water pressure. Loved the classic old elevator. Bar area was very nice. Lots of storage for a small room.
    It's a classic old hotel so be prepared for a small room (we had the largest room). TV was old...no way to hook up a computer and no availability of Netflix, Amazon, etc.

    Published on 04 Oct 2023

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    Top Facilities

    parking

    bar

    food

    wifi

    See All Facilities

    All Facilities for Hôtel Mercure Bayonne Centre Le Grand Hotel

    Category Facilities
    Activities Bike tours, Live music/performance, Walking tours, Pub crawls, Temporary art galleries, Live sport events (broadcast), Stand-up comedy, Tour or class about local culture.
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Others parking, bar, wifi, food.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Lift, Family rooms, Soundproof rooms, Pet bowls, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
    Accessibility Upper floors accessible by elevator.
    Bathroom Bath, Private bathroom, Bath or shower, Free toiletries, Toilet paper, Toilet, Hairdryer.
    Room Amenities Soundproofing, Air conditioning, Interconnected room(s) available, Ironing facilities, Heating, Wardrobe or closet, Desk, Socket near the bed, Carpeted, Iron, Safety deposit box.
    Food & Drink Wine/champagne, Refrigerator, Electric kettle, Room service, Tea/Coffee maker.
    Safety & security Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms.
    Cleaning services Ironing service, Daily housekeeping, Laundry, Dry cleaning.
    Services & Extras Wake-up service, Towels, Linen.
    Media & Technology Radio, Laptop safe, TV, Satellite channels, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Common areas Shared lounge/TV area.
    Reception services Express check-in/check-out, Invoice provided, Luggage storage, 24-hour front desk.
    Physical distancing Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    General Pets allowed.
    Entertainment and family services Books, DVDs, or music for children, Board games/puzzles.

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