Hotel

La Caserne Chanzy Hotel & Spa, Autograph Collection

18 Rue Tronsson Ducoudray
8.6
(1447 reviews)

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This property has been featured in "44 Best Hotels In Reims ".

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parking

bar

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Deluxe King room - Courtyard view

  • Max 2 Adults
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    The unit has 1 bed.

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    Deluxe Twin room - Courtyard view

  • Max 2 Adults
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    The unit has 2 beds.

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    Deluxe King room - Cathedrale view

  • Max 2 Adults
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    The unit has 1 bed.

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    Executive King room - Courtyard view

  • Max 2 Adults
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    The unit has 1 bed.

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    Executive King room - Cathedrale view

  • Max 2 Adults
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    The unit has 1 bed.

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    Executive Twin Room - Cathedrale view

  • Max 2 Adults
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    The unit has 3 beds.

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    All Facilities for La Caserne Chanzy Hotel & Spa, Autograph Collection

    Category Facilities
    Business facilities Meeting/banquet facilities, Business centre.
    Others parking, bar, wifi, food.
    Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Soundproof rooms, Allergy-free room, Family rooms, Higher level toilet, Pet bowls, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
    Accessibility Toilet with grab rails.
    Bathroom Sauna.
    Room Amenities Air conditioning, Safety deposit box, Heating.
    Food & Drink Fruits, Wine/champagne, Kid meals, Outdoor furniture, Room service, Restaurant, Coffee house on site.
    Safety & security Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
    Cleaning services Dry cleaning, Trouser press, Ironing service, Daily housekeeping, Laundry.
    Services & Extras Key access, Key card access.
    Common areas Sun terrace, Shared lounge/TV area.
    Food & drink safety Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
    Reception services Express check-in/check-out, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Invoice provided.
    General Pets allowed.
    Physical distancing Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
    Entertainment and family services Board games/puzzles.
    Pool and wellness Hammam, Spa facilities, Hot tub/Jacuzzi, Head massage, Foot massage, Massage, Spa and wellness centre, Back massage, Fitness centre, Full body massage, Spa lounge/relaxation area, Couples massage, Hand massage, Fitness/spa locker rooms, Spa/wellness packages, Neck massage, Fitness.
    Transport Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up, Airport drop off, Public transport tickets, Shuttle service (additional charge).
    Outdoor & View Terrace.

    About This Property

    Facing Reims Cathedral, La Caserne Chanzy Hotel & Spa, Autograph Collection features a spa, a restaurant and a gym in the centre of Reims. The hotel is a ten-minute walk from Reims Train Station and offers free WiFi and a 24-hour reception. Some rooms at La Caserne Chanzy Hotel & Spa feature views of the cathedral, and all rooms have a private bathroom with free toiletries, bath robes and slippers. Each room also has a coffee machine and a desk. A continental or American breakfast is available each morning at the hotel. Guests can also dine throughout the day at the hotel's restaurant, La Grande Georgette, or have a drink in the bar. The Deep Nature Spa offers guests the chance to relax in the sauna, hot tub and steam room. Massages and wellness packages are available on site. Popular points of interest near the hotel include Reims Opera House, Saint-Jacques Church and Palais du Tau. Many of the region's Champagne houses are located nearby and the nearest airport is Châlons Vatry Airport, 70 km from La Caserne Chanzy Hotel & Spa, Autograph Collection. The hotel has a valet and porter service, and private parking is available on site for a fee upon reservation.

    Guest Ratings For This Property

    8.6
    Based on 1447 Reviews
    100% verified reviews

    Comfort

    9.35

    Cleanliness

    9.26

    Value For Money

    8.06

    Facilities

    8.94

    Guest Reviews

    Guangyan
    with friends
    10.0
    Exceptional
    Exceptional
    Great value for the location and price, and the service is excellent

    Published on 04 Jan 2024

    Samir
    young couple
    10.0
    Exceptional
    Magical to start 2024!
    A very warm welcome and caring during our stay! We had our room ready in the morning which you wouldnt expect in any hotel (said by an ex-receptionnist).
    Nothing.

    Published on 01 Jan 2024

    Tracy
    young couple
    9.0
    Superb
    We would recommend without hesitation
    Central location Excellent staff team Welcoming atmosphere
    Trying to find it

    Published on 01 Jan 2024

    Rachel
    family with young children
    6.0
    Pleasant
    Beautiful location for a hotel but definitely not 5 star hotel in terms of service.
    Location is amazing and the selling point for the hotel. We upgraded to room overlooking cathedral with balcony - was beautiful. Bed was very comfy.
    poor value for money. Service was pretty poor at times, no help getting luggage up to room despite children, dogs etc. impossible to book spa, get a drink in the lounge area. Would be nice to have a lounge bar to relax in. Huge queue every morning for breakfast with inadequate staff.

    Published on 31 Dec 2023

    Painterchick
    young couple
    9.0
    Superb
    Lovely hotel nestled in front of the Cathedral.
    The hotel was in a great location across from the Cathedral. The entrance was lovely and the greeting from the staff was friendly. There was enough staff so there wasn't a waiting period to sign in or ask questions. The room was clean and newly updated with light blocking curtains and a large tub/shower. Equipped with a upscale restaurant and spa, this hotel has everything you would need for a comfortable stay. We came to see the town during Christmas. The Christmas village was within walking distance about 13 minutes. The Cathedral was lit beautifully and surrounded by pretty Christmas lights.
    I felt the pillows were too big and hard to sleep on. I probably would have gotten one had I asked, so I don't fault the hotel for this. An offering of feather pillows along with the hard pillows would have been nice for those who have pillow preferences. Other than that everything was perfect.

    Published on 26 Dec 2023

    Anonymous
    young couple
    10.0
    Exceptional
    Lovely
    The bed
    Nothing

    Published on 16 Dec 2023

    Michael
    family with young children
    10.0
    Exceptional
    In our two-week trip through France and Germany, everyone agreed Reims and this hotel were one of the top experiences we
    The location was amazing. Our room had a spectacular view of the Reims cathedral. And it was a short, pleasant walk to world-class champagne tasting, many local restaurants, and one of the best Christmas markets in France.
    I cant think of anything we didnt like.

    Published on 16 Dec 2023

    Matthew
    young couple
    10.0
    Exceptional
    Stayed there as its mine and my girlfriends favourite city and weve always wanted to stay in the hotel. I proposed to
    Amazing location, great staff, very attentive and made you feel valued all the time.

    Published on 07 Dec 2023

    Andres
    young couple
    8.0
    Very good
    Very nice staff in a central location.
    Location. Spa was great in a cold day.
    First was given a noisy room. Changed to a quiet room for the second night. The Spa is good but the second day we went it hadnt been cleaned properly.

    Published on 06 Dec 2023

    Angela
    young couple
    10.0
    Exceptional
    Exceptional
    Location was great
    Nothing

    Published on 04 Dec 2023

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